Problem getting Schedules Direct EPG to load data (1 Viewer)

DougWRudd

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January 23, 2021
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I have installed version 1.27on MediaPortal and 1.11.0.2 of the Schedules Direct plugin. I scanned my Hauppauge WinTV dualHD tuner. Pulled the following from the TVService log:

[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Starting EPG refresh job on thread #4
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - UTC time is 1/25/2021 3:34:25 AM, local time is 1/24/2021 9:34:25 PM (DST is False)
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Rename Existing Channels is set to: False, with Template: {number} {callsign}.
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels is set to: True, with External Input: SvhsInput1.
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels is set to: True, with External Audio Input: SPDIFInput1.
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels Country is set to: United States.
[2021-01-24 21:34:25,308] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Analog Channels is set to: False, with External Input: SvhsInput1.
[2021-01-24 21:34:25,324] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Analog Channels is set to: False, with External Input: SPDIFInput1.
[2021-01-24 21:34:25,324] [Log ] [SchedulesDirect EPG Client] [INFO ] - Channel Sorting is set to: False.
[2021-01-24 21:34:25,324] [Log ] [SchedulesDirect EPG Client] [INFO ] - Allow Channel Matching without Frequency is set to: False.
[2021-01-24 21:34:25,324] [Log ] [SchedulesDirect EPG Client] [INFO ] - Delete Channels with No EPG Mapping is set to: False.
[2021-01-24 21:34:25,433] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Username: DougWRudd
[2021-01-24 21:34:25,433] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Password was set
[2021-01-24 21:34:25,668] [Log ] [SchedulesDirect EPG Client] [INFO ] - Requesting 24 hours of program listings from [1/24/2021 9:34:25 PM] to [1/25/2021 9:34:25 PM]
[2021-01-24 21:34:25,668] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: About ot call webservice
[2021-01-24 21:34:26,097] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Called webservice
[2021-01-24 21:34:26,097] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Got Subscription Expiration
[2021-01-24 21:34:26,097] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Got Messages
[2021-01-24 21:34:26,097] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: About to get stations
[2021-01-24 21:34:26,144] [Log ] [SchedulesDirect EPG Client] [INFO ] - Sucessfully processed 0 of 0 channels
[2021-01-24 21:34:26,144] [Log ] [SchedulesDirect EPG Client] [INFO ] - WARNING: Skipping schedule import (no channels sucessfully processed)
[2021-01-24 21:34:26,284] [Log ] [SchedulesDirect EPG Client] [INFO ] - Scheduling next poll for 1/25/2021 3:16:28 PM
[2021-01-24 21:34:26,300] [Log ] [SchedulesDirect EPG Client] [INFO ] - Unable to process any channels, have you done an autotune in setup?

How to I run "autotune"?

I can bring up MediaPortal and can view channels, but I have mothing in the program guide.

What do I need to do to get the guide data to load?
 

DougWRudd

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January 23, 2021
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Thanks for the reply CyberSimian.

The issue noted in that thread was dealing with Schedules Direct DLLs not being installed in the correct location. I have verified the SchedulesDirectPluginTVE3.dll was installed to the correct folder location.

But the thread you pointed to was very help. I showed me how to stop and start the TVService.

In the following data from the TVService log, it is showing the SchedulesDirect plugin is running, but from the highlighted lines, the logs seems to indicate the problem there are no channels identified to import data for:

[2021-01-25 05:19:58,317] [Log ] [SchedulesDirect EPG Client] [INFO ] - Starting EPG refresh job on thread #5
[2021-01-25 05:19:58,317] [Log ] [SchedulesDirect EPG Client] [INFO ] - UTC time is 1/25/2021 11:19:58 AM, local time is 1/25/2021 5:19:58 AM (DST is False)
[2021-01-25 05:19:58,317] [Log ] [SchedulesDirect EPG Client] [INFO ] - Rename Existing Channels is set to: False, with Template: {number} {callsign}.
[2021-01-25 05:19:58,339] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels is set to: True, with External Input: SvhsInput1.
[2021-01-25 05:19:58,346] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels is set to: True, with External Audio Input: SPDIFInput1.
[2021-01-25 05:19:58,348] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Digital Channels Country is set to: United States.
[2021-01-25 05:19:58,348] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Analog Channels is set to: False, with External Input: SvhsInput1.
[2021-01-25 05:19:58,348] [Log ] [SchedulesDirect EPG Client] [INFO ] - Add New Analog Channels is set to: False, with External Input: SPDIFInput1.
[2021-01-25 05:19:58,348] [Log ] [SchedulesDirect EPG Client] [INFO ] - Channel Sorting is set to: False.
[2021-01-25 05:19:58,348] [Log ] [SchedulesDirect EPG Client] [INFO ] - Allow Channel Matching without Frequency is set to: False.
[2021-01-25 05:19:58,363] [Log ] [SchedulesDirect EPG Client] [INFO ] - Delete Channels with No EPG Mapping is set to: False.
[2021-01-25 05:19:58,432] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Username: DougWRudd
[2021-01-25 05:19:58,433] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Password was set
[2021-01-25 05:19:58,652] [Log ] [SchedulesDirect EPG Client] [INFO ] - Requesting 24 hours of program listings from [1/25/2021 5:19:58 AM] to [1/26/2021 5:19:58 AM]
[2021-01-25 05:19:58,653] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: About ot call webservice
[2021-01-25 05:19:59,076] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Called webservice
[2021-01-25 05:19:59,076] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Got Subscription Expiration
[2021-01-25 05:19:59,076] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: Got Messages
[2021-01-25 05:19:59,076] [Log ] [SchedulesDirect EPG Client] [INFO ] - TEST: About to get stations
[2021-01-25 05:19:59,125] [Log ] [SchedulesDirect EPG Client] [INFO ] - Sucessfully processed 0 of 0 channels
[2021-01-25 05:19:59,125] [Log ] [SchedulesDirect EPG Client] [INFO ] - WARNING: Skipping schedule import (no channels sucessfully processed)

[2021-01-25 05:19:59,255] [Log ] [SchedulesDirect EPG Client] [INFO ] - Scheduling next poll for 1/26/2021 5:19:59 AM
[2021-01-25 05:19:59,278] [Log ] [SchedulesDirect EPG Client] [INFO ] - Unable to process any channels, have you done an autotune in setup?

Apparently, I have not correctly selected the channel to be imported.

Any ideas?

Thanks,
Doug
 

CyberSimian

Test Group
  • Team MediaPortal
  • June 10, 2013
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    Apparently, I have not correctly selected the channel to be imported. Any ideas?
    I have never used Schedules Direct, but do you need to select the channels that you want on the Schedules Direct web site? Or perhaps this is done in the Schedules Direct plugin? It would seem sensible to me that you select the specific channels that you want, as this would avoid downloading the EPG for channels that are of no interest to you.

    Of course, you might think that the channels that you have selected for the MP EPG are the ones that you want to download from Schedules Direct, but MP has the ability to use different EPG sources for different groups of channels. Hence maybe there is this extra step of you having manually to select the channels that you want? Note: this is merely speculation from me! :eek:

    -- from CyberSimian in the UK
     

    CyberSimian

    Test Group
  • Team MediaPortal
  • June 10, 2013
    2,273
    1,363
    Southampton
    United Kingdom United Kingdom
    Country flag
    Apparently, I have not correctly selected the channel to be imported.
    Have you selected the correct data format on the Schedules Direct web site?

    For the USA and Canada, the EPG data can be provided by SD in XML format or JSON format. XML format is the old style, and JSON format is the new style. Unfortunately, the TV Server plugin can process only XML format. If you are in fact downloading JSON format, that might explain why the plugin finds no channels.

    -- from CyberSimian in the UK
     

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