Trouble with Terratec H7 and CAM (4 Viewers)

[John2014]

I just (before seeing your question) changed the setting to Custom Tuning and Provider set to DVBS and I get loads of signal and channels. This was unlike my MP1 setting. I will let it scan and post my findings if you agree.

Again many thanks so far.

Regards,
John

 

[mm1352000]

Custom tuning won't make any difference. TerraTec (Twinhan/Azurewave etc.) tuners don't support it.
Changing the preferred network provider definitely can make a difference.

Yes, please post your log files once the scan completes... and let me know if you still have the issue after 5 minutes of idle time. There are new options for idle state - always on and unload - which can help with this problem.

 

[John2014]

I finished the full channel scan and noticed the following:

- Not all channels are found. E.g. Astra 1 19.2 \ 12.515 \ H \ 22.000 \ 5/6. But basically all main Dutch channels are not found
- Not all LNB's give result, only Eutelsat\Hotbird 13.0 and Astra 19.2
- Putting channels in a group is not always saved
- Channel switch time is longer then with MP1, about 7/8 seconds while MP1 had switch times of around 3 seconds.

Please see attached logs.

Kind regards,
John

 

[mm1352000]

Thanks John!

- Not all channels are found. E.g. Astra 1 19.2 \ 12.515 \ H \ 22.000 \ 5/6. But basically all main Dutch channels are not found

Yes, I can see the problem. The tuner seems to only be able to receive "low band" (22 kHz off) transponders. Also I see that the tuner is not receiving DVB-S2 QPSK transponders. I will try to build a patch for you to test but it may take some time (I shifted house last week and haven't yet got an internet connection at home).

- Not all LNB's give result, only Eutelsat\Hotbird 13.0 and Astra 19.2

I see that you tried to scan all four ports. Have I got this right?
port A = Astra 19.2E
port B = Hotbird 13E
port C = ???
port D = Astra 28.2E

It looks like you successfully scanned A, B and D but failed with port C. Which satellite is that meant to be?

- Putting channels in a group is not always saved

Yes, that is possible. There are some bugs in TV Server configuration after the database access layer was changed.

- Channel switch time is longer then with MP1, about 7/8 seconds while MP1 had switch times of around 3 seconds.

Most of the time it looks like TV Server is tuning in around 2-3 seconds. Sometimes faster.

[2014-02-12 10:32:27,639] [13524160] [36 ] [INFO ] - Controller: find free card for channel Rai 2
...
[2014-02-12 10:32:28,045] [13524566] [36 ] [DEBUG] - card: WaitForFile - video and audio are seen after 0.1640086 seconds

[2014-02-12 10:32:27,639] [13524160] [36 ] [INFO ] - Controller: find free card for channel Rai 2
...
[2014-02-12 10:32:28,045] [13524566] [36 ] [DEBUG] - card: WaitForFile - video and audio are seen after 0.1640086 seconds

There are some slow tune requests like this:

[2014-02-12 10:31:42,488] [13479010] [36 ] [INFO ] - Controller: find free card for channel Rai 1
...
[2014-02-12 10:31:56,011] [13492532] [36 ] [DEBUG] - card: WaitForFile - video and audio are seen after 13.2077494 seconds

I'm not sure what is causing this but I wonder if it might be the CAM. I'm seeing messages from it:

[2014-02-11 23:32:39,702] [291445 ] [Twinhan MMI handler] [DEBUG] - Twinhan: menu
[2014-02-11 23:32:39,703] [291446 ] [Twinhan MMI handler] [DEBUG] - title = Hoofdmenu
[2014-02-11 23:32:39,703] [291446 ] [Twinhan MMI handler] [DEBUG] - sub-title =
[2014-02-11 23:32:39,704] [291447 ] [Twinhan MMI handler] [DEBUG] - footer = Selecteer met Ok. Druk op Exit om te stoppen
[2014-02-11 23:32:39,705] [291448 ] [Twinhan MMI handler] [DEBUG] - # entries = 4
[2014-02-11 23:32:39,710] [291453 ] [Twinhan MMI handler] [DEBUG] - entry 1 = Module informatie
[2014-02-11 23:32:39,714] [291457 ] [Twinhan MMI handler] [DEBUG] - entry 2 = Smartcard informatie
[2014-02-11 23:32:39,715] [291458 ] [Twinhan MMI handler] [DEBUG] - entry 3 = Taal
[2014-02-11 23:32:39,717] [291460 ] [Twinhan MMI handler] [DEBUG] - entry 4 = Nieuwe software

[2014-02-12 06:48:44,015] [100536 ] [Twinhan MMI handler] [DEBUG] - Twinhan: menu
[2014-02-12 06:48:44,018] [100539 ] [Twinhan MMI handler] [DEBUG] - title = Error melding
[2014-02-12 06:48:44,019] [100540 ] [Twinhan MMI handler] [DEBUG] - sub-title =
[2014-02-12 06:48:44,020] [100541 ] [Twinhan MMI handler] [DEBUG] - footer = Druk op Ok of Exit
[2014-02-12 06:48:44,021] [100542 ] [Twinhan MMI handler] [DEBUG] - # entries = 1
[2014-02-12 06:48:44,022] [100543 ] [Twinhan MMI handler] [DEBUG] - entry 1 = Uw abonnement is niet geldig voor dit kanaal

I don't know what this means (I mostly only speak English)...

mm

 

[Bjur]

Hi sorry to wake up this old thread. But I'm running TV Server 1.12 and have Terratec H7 and loosing CAM module after a few minutes like paalkr. Should I try out the patch here?

 

[Bjur]

Any help?

 

[micko]

Hi Bjur,
What driver version you are using?

 

[Bjur]

Hi micko thanks for getting back to me. The drivers I'm using for terratec is 1.00.07.601.

 

[micko]

I'm really not sure why my H7 is working fine so long now without using any patch for H7. I think last time I had this issue was more than a year ago. Drivers are the same at least. Have you tried to change card settings in the TVE setup? You can see mine below.

 

[Bjur]

Hi micko. I can see in this thread that you have downgraded driver to get it working, so I will try that and also try your settings. I have stop card instead of pause.