TV Service stops (2 Viewers)

[Doser_86]

Hi.

I have a problem.
Tv Service stops after about every 10 seconds. Picture and sound stops. I can change channel and then it starts again, but only fore about 10 seconds.
I dont know if the Tv Service stops, but the sound and picture freezes.

Attach with this post is the log file

 

[elliottmc]

Hi,

I see a lot of this

2011-12-26 21:07:39.536744 [(16)]: Exception   :TvLibrary.TvException: Unable to tune to channel
   ved TvLibrary.Implementations.DVB.TvCardDvbBase.SubmitTuneRequest(Int32 subChannelId, IChannel channel, ITuneRequest tuneRequest, Boolean performTune)
   ved TvLibrary.Implementations.DVB.TvCardDvbBase.DoTune(Int32 subChannelId, IChannel channel, Boolean ignorePMT)
   ved TvLibrary.Implementations.DVB.TvCardDVBS.Scan(Int32 subChannelId, IChannel channel)

2011-12-26 21:07:39.552344 [(16)]: Exception   :TvLibrary.TvException: Unable to tune to channel

in the TV server logs. Have you done a channel scan recently? Perhaps some channels have changed frequencies.

There doesn't seem to be anything obvious (to me) on the client side, so I guess we need a TV server expert to help.

However, the first thing I would do is a complete uninstall, removing all databases, then a fresh install and try tuning again.

Also, I would recommend the LAV filters for all codec choices. That's not official team advice, but these codecs seem to be the best free option.

Mark

 

[Doser_86]

YES, I tok a channel search this night. I think I forgot to hook of for channel movement. I have two tv cards. I changed all codecs to cyberlink, and all of a siden it worked again. This han be because it noe uses the other tv card. I say this because the other tv card make a beeping sound when watching HD channels

 

[elliottmc]

YES, I tok a channel search this night. I think I forgot to hook of for channel movement. I have two tv cards. I changed all codecs to cyberlink, and all of a siden it worked again. This han be because it noe uses the other tv card. I say this because the other tv card make a beeping sound when watching HD channels

Well, you could try disabling the problem card and see if everything is okay.

Could be due to overheating?

Mark

 

[mm1352000]

Hi Doser_86

I don't think the TV service is stopping. There is no evidence of that in your logs. I do see some symptoms of signal corruption or decryption problems that might cause the video and audio to stop:

[COLLAPSE]26-12-2011 23:11:27.594 [b3c] H.264 I-FRAME found 2.543000
26-12-2011 23:11:27.690 [b3c] H.264 First supposed '0' frame found. 2.463000
26-12-2011 23:11:27.696 [b3c]Audio Samples : 6, First : 0.120, Last : 1.080
26-12-2011 23:11:27.701 [b3c]Video Samples : 6, First : 2.463, Last : 2.663
26-12-2011 23:11:27.706 [b3c]Compensation : ( Rnd : 0 mS ) Audio pts greatly ahead Video pts . Add 1.583 sec of extra video comp to start now !...( real time TV )
26-12-2011 23:11:27.711 [b3c]Elapsed time from pause to Audio/Video ( total zapping time ) : 1141428 mS
26-12-2011 23:11:27.716 [b3c]aud:Compensation:0.162, Clock on start 0.718 m_rtStart:0
26-12-2011 23:11:27.720 [b3c]audDVBSubtitleFilter->SetTimeCompensation
26-12-2011 23:11:27.731 [b3c]aud:set discontinuity
26-12-2011 23:11:27.733 [b3c]Aud/Ref : 0.888, Late Compensated = 0.726 ( -0.010 A/V buffers=02/06), Clk : 0.736000, State 2
26-12-2011 23:11:27.776 [b3c]Aud/Ref : 1.080, Late Compensated = 0.918 ( 0.163 A/V buffers=07/39), Clk : 0.755000, State 2
26-12-2011 23:11:27.777 [1148]Demux : Audio to render 1.715 Sec
26-12-2011 23:11:27.780 [1148]vid:set discontinuity
26-12-2011 23:11:27.781 [1148]Vid/Ref : 2.543, Late I-frame(00), Compensated = 2.381 ( 1.642 A/V buffers=07/44), Clk : 0.739000, State 2, TsMeanDiff 2381.000 ms
26-12-2011 23:11:27.784 [b3c]Aud/Ref : 1.272, Late Compensated = 1.110 ( 0.371 A/V buffers=08/43), Clk : 0.739000, State 2
26-12-2011 23:11:27.785 [1148]Vid/Ref : 2.463, Late ?-frame(00), Compensated = 2.301 ( 1.562 A/V buffers=07/43), Clk : 0.739000, State 2, TsMeanDiff 2381.000 ms
26-12-2011 23:11:27.791 [1148]Vid/Ref : 2.503, Late ?-frame(00), Compensated = 2.341 ( 1.586 A/V buffers=07/42), Clk : 0.755000, State 2, TsMeanDiff 1150.500 ms
26-12-2011 23:11:27.794 [1148]Vid/Ref : 2.663, Late ?-frame(00), Compensated = 2.501 ( 1.746 A/V buffers=07/41), Clk : 0.755000, State 2, TsMeanDiff 780.333 ms
26-12-2011 23:11:27.798 [1148]Vid/Ref : 2.583, Late ?-frame(00), Compensated = 2.421 ( 1.682 A/V buffers=07/40), Clk : 0.739000, State 2, TsMeanDiff 625.250 ms
26-12-2011 23:11:27.801 [1148]Vid/Ref : 2.623, Late ?-frame(00), Compensated = 2.461 ( 1.722 A/V buffers=07/39), Clk : 0.739000, State 2, TsMeanDiff 484.200 ms
26-12-2011 23:11:27.804 [1148]Vid/Ref : 2.783, Late ?-frame(00), Compensated = 2.621 ( 1.867 A/V buffers=07/38), Clk : 0.754000, State 2, TsMeanDiff 410.167 ms
26-12-2011 23:11:27.807 [1148]Vid/Ref : 2.703, Late ?-frame(00), Compensated = 2.541 ( 1.787 A/V buffers=07/37), Clk : 0.754000, State 2, TsMeanDiff 374.428 ms
26-12-2011 23:11:27.818 [1148]Vid/Ref : 2.743, Late ?-frame(00), Compensated = 2.581 ( 1.829 A/V buffers=06/36), Clk : 0.752000, State 2, TsMeanDiff 317.625 ms
26-12-2011 23:11:27.818 [b3c]Aud/Ref : 1.464, Late Compensated = 1.302 ( 0.550 A/V buffers=07/36), Clk : 0.752000, State 2
26-12-2011 23:11:27.821 [1148]Vid/Ref : 2.903, Late I-frame(00), Compensated = 2.741 ( 1.973 A/V buffers=06/35), Clk : 0.768000, State 2, TsMeanDiff 286.778 ms
26-12-2011 23:11:27.827 [1148]Vid/Ref : 2.823, Late ?-frame(00), Compensated = 2.661 ( 1.893 A/V buffers=06/34), Clk : 0.768000, State 2, TsMeanDiff 274.100 ms
26-12-2011 23:11:27.830 [1148]Vid/Ref : 2.863, Late ?-frame(00), Compensated = 2.701 ( 1.933 A/V buffers=06/33), Clk : 0.768000, State 2, TsMeanDiff 241.909 ms
26-12-2011 23:11:27.833 [1148]Vid/Ref : 3.023, Late ?-frame(00), Compensated = 2.861 ( 2.093 A/V buffers=06/32), Clk : 0.768000, State 2, TsMeanDiff 225.083 ms
26-12-2011 23:11:27.836 [1148]Vid/Ref : 2.943, Late ?-frame(00), Compensated = 2.781 ( 2.004 A/V buffers=06/31), Clk : 0.777375, State 2, TsMeanDiff 220.077 ms
26-12-2011 23:11:27.839 [1148]Vid/Ref : 2.983, Late ?-frame(00), Compensated = 2.821 ( 2.044 A/V buffers=06/30), Clk : 0.777375, State 2, TsMeanDiff 198.643 ms
26-12-2011 23:11:27.842 [1148]Vid/Ref : 3.143, Late ?-frame(00), Compensated = 2.981 ( 2.204 A/V buffers=06/29), Clk : 0.777375, State 2, TsMeanDiff 188.067 ms
26-12-2011 23:11:27.846 [1148]Vid/Ref : 3.063, Late ?-frame(00), Compensated = 2.901 ( 2.124 A/V buffers=06/28), Clk : 0.777375, State 2, TsMeanDiff 186.313 ms
26-12-2011 23:11:27.849 [1148]Vid/Ref : 3.103, Late ?-frame(00), Compensated = 2.941 ( 2.164 A/V buffers=06/27), Clk : 0.777375, State 2, TsMeanDiff 170.647 ms
26-12-2011 23:11:27.852 [1148]Vid/Ref : 3.263, Late ?-frame(00), Compensated = 3.101 ( 2.308 A/V buffers=06/26), Clk : 0.793375, State 2, TsMeanDiff 163.389 ms
26-12-2011 23:11:27.855 [1148]Vid/Ref : 3.183, Late ?-frame(00), Compensated = 3.021 ( 2.228 A/V buffers=06/25), Clk : 0.793375, State 2, TsMeanDiff 163.211 ms
26-12-2011 23:11:28.019 [b3c]Aud/Ref : 1.656, Late Compensated = 1.494 ( 0.558 A/V buffers=06/24), Clk : 0.935604, State 2
26-12-2011 23:11:29.217 [b3c]Demux : Video to render 1.878 Sec
26-12-2011 23:11:41.617 [b3c]Pes 0-0-1 fail
26-12-2011 23:11:41.622 [b3c]Pes 0-0-1 fail
26-12-2011 23:11:41.635 [b3c]Pes 0-0-1 fail
26-12-2011 23:11:41.648 [b3c]Pes 0-0-1 fail
26-12-2011 23:11:41.716 [b3c]Pes 0-0-1 fail[/COLLAPSE]

The PES messages indicate that the signal appears to be encrypted. If it were me I would check my CAMs.

mm

 

[Doser_86]

Ok.

First of all, excuse my english.

I have now tried somethings.
The problem i posted yesterday just solved it self.
I have now made a new channel seartch with channel movement.
I have one channel that worked after first channel seartch. Then it would not work, not even EPG. Yeasterday night it came up with EPG and working. Today after a new channel seartch it will not work again.
Also, i am paying for a lot of channels to my lokal provider. A lot of the channels I can not even find when I am using custom seartch. I know these channels are out there. I am saying this because I have these channels on a other computer with MediaPortal. These channels where also on this computer before the reinstall fore three days ago.

I don`t understand why I am unable to do custom seartch. I can not even do custom seartch for channels that are allready in the system. This is also something that I am experiencing in Moving Pictures.

 

[mm1352000]

Hi again

I have now made a new channel seartch with channel movement.

Just to note: enabling channel movement detection *can* cause problems.

I have one channel that worked after first channel seartch. Then it would not work, not even EPG. Yeasterday night it came up with EPG and working. Today after a new channel seartch it will not work again.

I'm sorry but I need logs to be able to investigate this problem.

Also, i am paying for a lot of channels to my lokal provider. A lot of the channels I can not even find when I am using custom seartch. I know these channels are out there. I am saying this because I have these channels on a other computer with MediaPortal. These channels where also on this computer before the reinstall fore three days ago.

I don`t understand why I am unable to do custom seartch. I can not even do custom seartch for channels that are allready in the system. This is also something that I am experiencing in Moving Pictures.

No comment about Moving Pictures. I can help with the manual scan issues - the parameters are quite important - but I need an example. Please list all the details of one of the channels that is already in the channel list, then attempt to do a manual scan for it and provide logs.

mm

 

[Doser_86]

I will try this tomorrow.
How do I make logs for channel seartch? Is this not only fore when inside MediaPortal?

I also see that I am missing a lot of radio channels.
I feel that after reinstalling the whole system that the picture quality also is mutch more bad then before. I am using SAF V.6.00 unlocked.

 

[Doser_86]

I created logs now.
Not with channel seartch

 

[mm1352000]

Hi again

You can make logs for a channel scan by performing the scan and then following the instructions for non-reproducible problems -->here<-- (use option 3 in the watchdog tool).

About the logs: what problem should I be looking for? If the picture quality is the problem then can you describe the problem. Is it glitches/stutters, or pixelation/breakup, or audio-video synchronisation, or washed-out colour... there are many potential picture problems so please be more specific. I can say that it looks like the Cyberlink and LAV codecs from SAF are being used...

mm