Unable to play....Video Codec AVC (1 Viewer)

tonewheelkev

Portal Pro
February 10, 2012
376
32
Leeds
United Kingdom United Kingdom
Country flag
Something has changed in my setup, and certain .MP4 files will play only audio.

Have looked at 'similar threads' and am not making much progress.

Any ideas please...I'm using 1.6.0....would logs be a good idea, but that process freezes at the Gathering TvServer log information if any....stage!!
 

tonewheelkev

Portal Pro
February 10, 2012
376
32
Leeds
United Kingdom United Kingdom
Country flag
OK....so now have some logs (Although debug mode fails with 'un-handled exception')
MP runs....but inconsistently. Sometimes screen attempts to flash while video is playing...
Often says there is a codec problem...but then succeeds in playing on 2nd or 3rd attempt.
Similarly when playing live TV .ts files.....I'm confused!!

I've attached logs from MP Config, and TV Server Config
 
Last edited:

mm1352000

Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    [2014-02-09 13:54:58,544] [Error ] [MPMain ] [ERROR] - Utils: GetUsbHardDisks Error: Insufficient memory to continue the execution of the program.
    Running low on memory, or maybe an issue with a USB stick or HDD?

    Recently also a few exceptions from WorldWeather.
     

    tonewheelkev

    Portal Pro
    February 10, 2012
    376
    32
    Leeds
    United Kingdom United Kingdom
    Country flag
    [2014-02-09 13:54:58,544] [Error ] [MPMain ] [ERROR] - Utils: GetUsbHardDisks Error: Insufficient memory to continue the execution of the program.
    Running low on memory, or maybe an issue with a USB stick or HDD?

    Recently also a few exceptions from WorldWeather.
    ....have 28gb free on my C Drive!!....and 8gb ram....
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    ....have 28gb free on my C Drive!!
    That isn't very much if using it for timeshifting. In any case, I was referring to memory (ie. RAM). The fact that you have 8 GB doesn't mean it can't all be used. Use task manager. It is possible something is leaking memory.

    Fundamentally what I'm saying to you is that something in your system seems unhappy. You might have to do a bit of digging to figure out what it is.
     

    tonewheelkev

    Portal Pro
    February 10, 2012
    376
    32
    Leeds
    United Kingdom United Kingdom
    Country flag
    I have my O/s on a 128gb SSD...and Timeshifting is to another HDD....so hoping that's not the prob!

    If memory is 'leaking'...how is that spotted in task manager please!?
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    I have my O/s on a 128gb SSD...and Timeshifting is to another HDD....so hoping that's not the prob!
    Okay.

    If memory is 'leaking'...how is that spotted in task manager please!?
    Tough question. It is somewhat instinctive, and you need to be somewhat familiar with your PC and the various processes that run on it.

    Go to the processes tab. Click to show processes from all users. Sort by the memory column.

    If overall memory usage (look at the bottom area/row - process count, CPU %, and memory %) is higher than you might normally expect and/or the processes using the most memory are using a disproportionate amount of memory for the job they do then be suspicious.

    I can't tell you what normal overall memory usage is for your PC, but more than 1 or 2 GB would be suspicious to me... of course completely dependent on the version of Windows and the count and nature of processes that are running.
    I also can't tell you exactly what each process does and its normal range of memory usage. It is normal for software like MediaPortal or Photoshop to use more memory than notepad or calculator... but I can't put specific numbers on things.
     

    tonewheelkev

    Portal Pro
    February 10, 2012
    376
    32
    Leeds
    United Kingdom United Kingdom
    Country flag
    upload_2014-2-12_1-23-9.png

    Screenshot with only Mediaportal running........screen randomly flashing what look to be rectangular/square shapes in combinations of bright primary colours.
    Anything stand out here as a potential problem????
     

    mm1352000

    Development Group
  • Team MediaPortal
  • September 1, 2008
    21,571
    8,218
    New Zealand New Zealand
    Country flag
    Screenshot with only Mediaportal running........
    Anything stand out here as a potential problem????
    No, not in terms of memory or CPU.

    screen randomly flashing what look to be rectangular/square shapes in combinations of bright primary colours.
    I don't see this in your screenshot, but the description sounds like pixelation or corruption.

    Maybe we should go back to basics here...
    Something has changed in my setup, and certain .MP4 files will play only audio.
    Did you install, update, uninstall or configure anything at the time the problem started?
    Does the problem only occur with MP4 files, or is it any video, live TV...?
    I take it the problem persists over system restarts?
     

    Users Who Are Viewing This Thread (Users: 0, Guests: 1)

    OP Similar threads Forum Replies Date
    T [solved] "Unable To Play" (Videos) rears it's head again. Logs not possible... WatchDog error attached!! :( General Support 1
    M MP 2.2.3 Unable to play .ts recordings and MediaPortal stops working for TV viewing General 31
    H Unable to play stream - again... Television (MyTV frontend and TV-Server) 2
    B Suddenly MP is unable to play anything Watch / Listen Media 6
    porky996t Still Unable to play Live or Recorded TV General Support 4
    B Unable to play: Live3-0.ts issue General Support 7
    A Unable to play :stream 3 Television (MyTV frontend and TV-Server) 1
    badboyxx Unable to play BD-Iso watch/edit Videos 7
    Steve.Rayner61 TV "Unable to play" on Client - Working until Win 10 Server upgraded to Version 1803 Television (MyTV frontend and TV-Server) 5
    P [solved] MP2 new install, 2 x hdhomerun tuners, client on same PC unable to view TV & recordings Newcomers Forum 8
    R [solved] Unable to delete single recording General 2
    D Unable to install 1.22 on Win 10 Newcomers Forum 9
    V Unable to stream : 10 General Support 0
    M Unable to map virtual sent keys in the input device management General 6
    megahorst Unable to delete unseen recording while TV runs in the background 1.19 11
    joecrow [solved] DVD won't play properly. General Support 3
    M.Hulot MP plays in Internal Blu-ray-Player-mode always first audio stream not the one I chosen in settings General Support 1
    BrownGhost Mepo/MediaInfo takes 59 secunds to open library and start play :o( General Support 26
    I 1.25.0 Videos in HEVC UHD 2160p don't play good watch/edit Videos 8
    CanadianEh MP TV server rebuild with Colossus 2 - Kodi clients receive PMT error when playing videos recoreded by Colossus 2 TV-Server 1
    M [solved] WTV Files does not play on client, MPEG files works well General 1
    A [solved] How to Play All Videos in a List watch/edit Videos 3
    horned_reaper [solved] When playing music Fanart does not shuffle Fanart Handler 20
    horned_reaper [solved] No Fanart when playing Fanart Handler 115
    horned_reaper [solved] When playing music Fanart does not appear immediately after downloading Fanart Handler 272
    Similar threads

























    Top Bottom