Unknown error occured while using two tuners (FloppyDTV/S2) (1 Viewer)

[Topstar]

Hi Guys I'm running MP 4 a long time now, and since 1.1 I can't seem 2 use both channels.
I did a reinstall of my system but that didn't solve the problem...

When I record one channel and try to view the second channel, I get the message "unknown error occured"
Both cards are fully functional, I checked that by disable one per time (is that english )

I don't know what to do 2 solve this problem perhaps you guys can help me out!

The bug report is attached to this post (great tool by the way to report your problems!)

Regards,

Topstar


MediaPortal Version: MP 1.120
MediaPortal Skin: bluewide
Windows Version: Windows 7 Ultimate
CPU Type: AMD X9550
HDD: 1,5TB+16GB SSD
Memory: 2GB
Motherboard: Gigabyte MA78GM-S2H
Video Card: onboard ATI Radeon HD3200
Video Card Driver: 8.632.1.2000
Sound Card: Audigy ZS
Sound Card AC3:
Sound Card Driver:
1. TV Card:
1. TV Card Type: Floppydtv S2
1. TV Card Driver: 5.7
2. TV Card: Floppydtv S2
2. TV Card Type:
2. TV Card Driver: 5.7
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: Cyberlink Video Decoder (PDVD10)
MPEG2 Audio Codec: Cyberlink Audio Decoder
h.264 Video Codec: Cyberlink Video Decoder (PDVD10)
Satelite/CableTV Provider: CanalDigitaal Astra 19.2 &23.5
HTPC Case: Antec Fusion
Cooling: Just Case Fans
Power Supply:
Remote: M$ Remote
TV: Tatung
TV - HTPC Connection: DVI

 

[jameson_uk]

are they both trying to use the same CAM?

Also we be helpful if you could give a time frame when this happened and channel / program names etc (even better would be if you could delete the tv logs then use the debug option from the start menu to gather new logs and replicate the issue. Currently your MP logs only show you viewing a channel but tv logs have stuff like webepg in

 

[Topstar]

are they both trying to use the same CAM?

Also we be helpful if you could give a time frame when this happened and channel / program names etc (even better would be if you could delete the tv logs then use the debug option from the start menu to gather new logs and replicate the issue. Currently your MP logs only show you viewing a channel but tv logs have stuff like webepg in

Hi jameson-uk,

In answer on your questions:

Timeframe: doesn;t matter it I've tested several times on different times, always the same error.
Channel: it fails with HD channels but also free to air channels.
CAM: Each floppydtv has it's own CAM.

Tomorrow I'll post a new bugreport after I've deleted the logs.

Thanks 4 ur support so far!

Topstar

 

[tepahe]

Hi Topstar!

Did you find out what was wrong with your setup?
I have the same problem. I'm using three FireDTV that all works one at a time in windows7 but not two at the same time.
Eg I cant record two programs or record one while watcing another. I then get the "A unknown error occured" I have a dual boot with windows XP where this works as expected.

Any help is very welcome. I love MP.

debug logs attached.


Best regards
Patrick

 

[mm1352000]

Hi Patrick

It does seem like you're experiencing a similar issue to topstar, but possibly not exactly the same. Is the problem only with specific channels or all channels? From a TV Server perspective there is no reason why one card should work while others should not, so I do wonder whether it may be a driver, firmware or operating system related issue. As you have said, the setup works fine on XP, and I notice topstar was also having problems with Windows 7. Are you using the latest drivers and firmware for the cards, and are you able to test with other software?

mm

 

[miroslav22]

Hi Patrick,

When MP tries to run the graph for the last couple of tunes, an error code is returned:

Error 0x800705AA: Insufficient system resources exist to complete the requested service.

Can you check how much free disk space and memory you have available?

Thanks,

Jon

 

[tepahe]

Hi mm and Jon.

mm:
>Is the problem only with specific channels or all channels?
All channels

>Are you using the latest drivers and firmware for the cards, and are you able to test with other software?

I'm using the latest FireDTV drivers and firmware which I guess would be the first thing to suspect could cause problems.
Do you have any software to recommend, I'd prefer something that does not take days to get up and running;-)




Jon:
I think you're on to something here. I have checked the available diskspace and memory and there seems to be no problem with either one.

I now have two fireDTVs running at the same time but as soon as I use a third (Does not matter which one) one i get an error. The three FireDTVs are all running without any AC-adaptors only powered by the PC. I have one firewire controller/connector on the motherboard and one PCI-card with another three Firewire connectors.

My suspicion is that somehow in Windows7 my FireDTV controllers are not able to feed the FireDTVs with enough power but in XP they are. I have no idea if this make sense or not...Could an Error 0x800705AA: be caused by underpowered FireDTV's maybe?

Any way I will investigate this later by adding one or more AC-adaptors for the FireDTVs.

I might also try some other software as suggested by mm to rule out any problems with MediaPortal.


Thanks a lot!
Patrick

 

[miroslav22]

Just a thought - are the FireDTVs PCI or PCI-express?

If they're all conventional PCI, the error might possibly be caused by insufficient bandwidth or some other limitation of the PCI bus.

 

[tepahe]

Hi Jon.

The tuners themselves are all Firewire based tuners hence the name FireDTV
The PCI-card providing the extra three firewire ports I think is PCI and not pci-express but i'm not 100% sure.
Don't think it's a bandwidh thingie though since they all work fine in XP....

Maybe Windows7 somehow consume more resources and that somehow effects how much power the FireDTV controllers can provide....well I guess it will show if thats the case when I'll try with the AC-adaptors.

Thanks for all the input!

 

[Wbunaarf]

Have you tried changing the firewire host driver to 'legacy'?