Always no signal on my videomate s500 dtv tuner (1 Viewer)

[zorro232]

hi guys this is my first participation in this forum, and i need you great help. i have tried to install mediaportal the final release, every think was ok during installation, and my dtvs card is recognized, but when i try to scan for channels i get always NO SIGNAL. i have tried many thinks to resolve this issue (install the beta version) but without success.

MediaPortal Version: 1.1.0 beta
MediaPortal Skin:
Windows Version: vista sp2
CPU Type: pentium dual core
HDD: 160gb
Memory: 3gb
Motherboard: asus
Video Card:
Video Card Driver:
Sound Card:
Sound Card AC3:
Sound Card Driver:
1. TV Card: videomate s500
1. TV Card Type: dtvs
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case:
Cooling:
Power Supply:
Remote:
TV:
TV - HTPC Connection:

please help me

 

[zorro232]

please your help...

 

[keithwhite]

Hi

The screen grabs you show are for satellite, is the cable connected correctly and do you know that it works ?

Next have you selected the satellite you want to scan in the LNB setup page ?

Cheers


Keith

 

[zorro232]

Hi Keith, and thank you for your supporting.

Yes i ckecked everything, the tv card works good with progdvb ....?!!!
in the LNB table i selected the right satellite!!! but the broblem still there

 

[zorro232]

please your help...

 

[keithwhite]

Hmmm thinking about the problems I have had in the past. Is progdvb running as a service ? Or running in the background ? If it is then it may have taken ownership of the card/cards. Try to close them down and make sure they don't start themselves on reboot. Then reboot and try again

Rgds


keith

 

[zorro232]

Yes i have progdvb (also dreamdvb) installed in my htpc, i checked the startup programs and running process using Vista manager but i didn't find any process related to Progdvb.
I saw in forum that i shall put a kind of a log file. that could Help? where can i get it?

 

[keithwhite]

Look in

C:\Documents and Settings\All Users\Application Data\Team MediaPortal\MediaPortal TV Server\log for the server log files.
Open them up with notepad and look for the time that you tried to run the scan. Use the error text to search the forum generally you will find the comment. Does the analog card scan properly ?

 

[zorro232]

Yes you are right, i found the Log files, but i didn't undestand anything... for my card; is external card connected to the pc by usb. there is a S-video entry on this card recognized as analog card by media portal...
I attached the log files if that can help!!!!!

 

[keithwhite]

Ok I've looked at the log. Although Mediaportal is seeing the cards its not seeing any signal from the sat dish.

Some Ideas

1. Have you tried the Videomate software ? If you can get that to work then Media portal should work.
2. You have selected the wrong satellite so it can't get a signal.

Here is the problem bit from your log file

0 [9]: subch:0 Graph already running - skip WaitForPMT
2009-10-14 19:14:29.791380 [9]: dvb: RunGraph
2009-10-14 19:14:33.272380 [9]: dvb: LockedInOnSignal waiting 20ms
2009-10-14 19:14:33.301380 [9]: dvb: LockedInOnSignal waiting 20ms
2009-10-14 19:14:33.330380 [9]: dvb: LockedInOnSignal waiting 20ms
2009-10-14 19:14:33.360380 [9]: dvb: LockedInOnSignal waiting 20ms
2009-10-14 19:14:33.389380 [9]: dvb: LockedInOnSignal waiting 20ms
2009-10-14 19:14:35.302380 [9]: dvb: LockedInOnSignal could not lock onto channel - no signal or bad signal

So somewhere in the configuration of your machine no satellite signal is getting to the scanner

Cheers

Keith