Always no signal on my videomate s500 dtv tuner (1 Viewer)

[zorro232]

guys,

i resolved the pb by buying a new DVB-S Receiver. Now i'm using the hauppauge NOVA-S PLUS on (PCI).

 

[cfforce]

Yeah i think some recievers are not working in BETA, and working in 1.0.2.

Myself i have a FireDTV S2, and get the errors LockedInOnSignal waiting 20ms
but now i have installed my old SKYSTAR2 PCI card; and no problems at all..

Maybe there is something between TVService and the BDA driver of some cards??

Also scanning of channels is no problem with the skystar2, but with a firedtvS2 all even (1st is scanned, 2nd no signal, 3th is scanned and so on) transponders are giving "no signal"

 

[weemaaan]

Is there any solution for the S500. Tried last night to get mine to work but have had 'no signal'. I know it works as the compro software is working.

 

[xper]

Same here. FireDTV S2 and MP 1.1 RC1 No signal. Any help on this?

Does anyone know where to find driver for Hauppauge Win TV Nova-S?

 

[Bargepower]

I've got a similar problem with a KWorld DVB-S 100 card on my Windows 7 32bit PC - It works perfectly in 1.1 Beta, but reports no signal and doesn't find any channels in 1.1 RC1. Works perfectly with DVB Dream as well.
I've gone back to the Beta at the moment, but it would be nice to be able to use RC1.
I'll maybe install RC1 again later to extract the logfile..............

 

[gfmoore]

Hi,

I'm resurrecting this thread as I would like a solution for my Compro S500 as raised by the original poster and as per the subject heading (and in case anyone else comes here for a solution).

It's my first post so apologies if I don't get it right (as in I hope my spec is attached), but in case not: win7 sp1 32bit, Compro S500 Core 2 Duo 4gb ram, MP v1.1.3.0

I have managed to get the compro driver installed and working even though Compro will not be releasing a win7 driver as the manufacturer of the chip they use does not support it anymore - there's a rude response to that attitude!

The card does work perfectly using DVBViewerPro and I can get BBC HD. BBC1 HD and ITV HD, though because they are being fed off a sky minidish the signal does break up occasionally - Most, but not all, channels receive fine with epg and channel names.

As per the OP I have tried scanning using the latest version of media portal and get no signal. I have to enable DVB-S rather than generic in the scanning option for the card otherwise the system hangs.

I have tried scaning a single channel, namely BBC1 (West Midlands) which is on BBC 10.788 V TP46 CLEAR 22000 5/6 according to What satellite. I entered 10788000 (as well as 10788) in the frequency setting and also according to the Kingofsat site the modulation is qpsk, so I tried that as well. I note there is nowhere to set the FEC rate which should be 5/6 (This really needs to be added, I think, to the advanced option screen?) I did look at the xml and this was set correctly there, but the modulation is not in that list - does this matter?

I could not get a signal.

This seems to be an issue that could probably easily be sorted out as a) the Compro works and DVBViewer have solved it and b) it just seems too close to working.

I would be very happy to spend some hours on this and am happy to download the source and recompile, I am a programmer, but don't know the ins and outs of this system.

Anyone willing to help or offer suggestions?

Gordon

 

[gfmoore]

I've looked at trying to manually set the modulation type to QPSK in the xml, but the server won't read the xml, saying it is not a valid type. Another post https://forum.team-mediaportal.com/...-dvbc-home-netherlands-limburg-brabant-36751/ implies that it should be okay. I assume it doesn't work for DVB-S or it's not important (but the devil is in the details n'est ce pas).

STOP PRESS Apparently you need to use modQPSK, whatever it didn't work - sigh.

The issue must be elsewhere?

 

[gfmoore]

Okay, I've managed to get my setup organised (using VS2010) and have compiled the TVSetup system.

Putting a breakpoint at the error message I obtained these values for a variable called tuneChannel.



tuneChannel = {
DVBS:tv:
Freq:10788000
ONID:-1
TSID:-1
SID:-1
PMT:0xFFFFFFFF
FTA:False
LCN:10000
SymbolRate:22000
Modulation:ModQpsk
Polarisation:LinearV
InnerFecRate:RateNotSet
DisEqc:None
band:Universal
Pilot:NotSet
RollOff:NotSet}

Obviously I don't know what some of the fields are or what they should be, but I did notice that the FEC rate wasn't set, so I added a drop down combo box for those and tried again with that set to 5/6, but I still get the error.

{DVBS:tv: Freq:10788000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:22000 Modulation:ModQpsk Polarisation:LinearV InnerFecRate:Rate5_6 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet}


had enough for tonight, but if anyone on the dev team would care to provide pointers as to what I could now look for, I'd be grateful

Is anyone looking at this thread? perhaps you could just say Hi.

 

[mm1352000]

Hi Gordon

Wow, you work fast!
I hope you haven't been put off by the comparitively slow response...

It's my first post so apologies if I don't get it right (as in I hope my spec is attached), but in case not: win7 sp1 32bit, Compro S500 Core 2 Duo 4gb ram, MP v1.1.3.0

One thing that you did miss is full logs. I'm giving you full credit for posting your tv.log, but it is really important to us (as developers and indeed anyone that wants to help) to have *all* the information at our disposal. There is a link in my signature showing how to grab logs - the watchdog makes it easy.

I have managed to get the compro driver installed and working even though Compro will not be releasing a win7 driver as the manufacturer of the chip they use does not support it anymore - there's a rude response to that attitude!

Wow - that's nice of Compro. I'll make a mental note not to buy their hardware...

The card does work perfectly using DVBViewerPro and I can get BBC HD. BBC1 HD and ITV HD, though because they are being fed off a sky minidish the signal does break up occasionally - Most, but not all, channels receive fine with epg and channel names.

Okay that is a good start. As long as you're not trying to use the card in two programs at once (which isn't possible) that means this is almost certain to be a settings problem.

As per the OP I have tried scanning using the latest version of media portal and get no signal. I have to enable DVB-S rather than generic in the scanning option for the card otherwise the system hangs.

Yup, that is to be expected since the drivers haven't been created with Windows 7 in mind.

I have tried scaning a single channel, namely BBC1 (West Midlands) which is on BBC 10.788 V TP46 CLEAR 22000 5/6 according to What satellite. I entered 10788000 (as well as 10788) in the frequency setting and also according to the Kingofsat site the modulation is qpsk, so I tried that as well. I note there is nowhere to set the FEC rate which should be 5/6 (This really needs to be added, I think, to the advanced option screen?) I did look at the xml and this was set correctly there, but the modulation is not in that list - does this matter?

The important things are:
1. Transponder frequency. Units in MP are kHz, so use 10788000.
2. Symbol rate. According to your info that is 22000.
3. Polarisation. Again, according to you that is [linear] vertical.
4. LNB frequencies ("band"). From your logs it looks like you have gone with the universal setting which is 9750 MHz low band oscillator, 10600 MHz high band oscillator and 11700 MHz switch/oscillator. Are you certain your LNB is a universal? How did you set it up in DVBDream?
5. Inner FEC rate. This should really be set (only possible with 1.2.0b), and the fact that it is not (according to your log file) is possibly the cause of your problems.
6. Modulation. This can be set with 1.2.0b - I'd encourage you to upgrade as 1.2.0b is pretty stable. You should use "not set" (ModNotSet). Tuner drivers are smart enough to figure out what the modulation should be unless it is DVB-S2.

This seems to be an issue that could probably easily be sorted out as a) the Compro works and DVBViewer have solved it and b) it just seems too close to working.

Your instincts are very likely to be correct. As I've already said, I'd expect this is a settings problem.

I've looked at trying to manually set the modulation type to QPSK in the xml, but the server won't read the xml, saying it is not a valid type. Another post Tuner parameters DVBC home Netherlands Limburg/Brabant implies that it should be okay. I assume it doesn't work for DVB-S or it's not important (but the devil is in the details n'est ce pas).

STOP PRESS Apparently you need to use modQPSK, whatever it didn't work - sigh.

As above. Should be modNotSet. We use QPSK to indicate non backward compatible (NBC) DVB-S2 QPSK in some circumstances, so using modQPSK could mess things up.

Okay, I've managed to get my setup organised (using VS2010) and have compiled the TVSetup system.

Putting a breakpoint at the error message I obtained these values for a variable called tuneChannel.

tuneChannel = {
DVBS:tv:
Freq:10788000
ONID:-1
TSID:-1
SID:-1
PMT:0xFFFFFFFF
FTA:False
LCN:10000
SymbolRate:22000
Modulation:ModQpsk
Polarisation:LinearV
InnerFecRate:RateNotSet
DisEqc:None
band:Universal
Pilot:NotSet
RollOff:NotSet}

Obviously I don't know what some of the fields are or what they should be, but I did notice that the FEC rate wasn't set, so I added a drop down combo box for those and tried again with that set to 5/6, but I still get the error.

{DVBS:tv: Freq:10788000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:22000 Modulation:ModQpsk Polarisation:LinearV InnerFecRate:Rate5_6 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet}

This is extreme dedication - diving into the code a couple of days after starting to use MP. I take my hat off to you!
Just to fill you in:
ONID: original network ID, a channel parameter not a tuning parameter
TSID: transport stream ID, a channel parameter not a tuning parameter
SID: service ID, a channel parameter not a tuning parameter
PMT: programme map table ID, a channel parameter not a tuning parameter
FTA: free-to-air, encrypted or not...
LCN: logical channel number, the number that you associate with a channel
DisEqc: switching protocol setting, for when you can access multiple satellites with one tuner
band: LNB setting
Pilot: DVB-S2 tuning parameter
RollOff: DVB-S2 tuning parameter

had enough for tonight, but if anyone on the dev team would care to provide pointers as to what I could now look for, I'd be grateful

Is anyone looking at this thread? perhaps you could just say Hi.

After all that I would have had enough too! I'd be happy to help you if you can:
- tell me what satellite you're trying to get signal from
- post full logs (link to instructions in my signature)

mm

 

[gfmoore]

Thanks for the kind and detailed response. Sorry I've only just replied, but been away this w/e

I use a universal lnb, I only use the one prog at a time, though I will reboot to ensure that no other app has grabbed the driver.

The satellite is Astra 28.3/Hotbird 28.5 - provides the Freesat channels in the uk (as well as the Sky encrypted channels)

I can't seem to find MP v 1.2.b? on the site?

Is the source code only up to 1.1.x then?

I shall repost logs asap. (attached)

Thanks for the explanations, most helpful.

Thanks for the compliments, but I am no expert programmer - maybe a hacker

Tuner drivers are smart enough to figure out what the modulation should be unless it is DVB-S2.

Could this be a possible problem since the tuner driver is not win7? S2 is for the HD channels right? The channel I'm trying to get is just SD.

I'll try again with the modulation unset etc