Clean client install freezes up when I try going into almost anything

Discussion in 'Installation, configuration support' started by not_null, July 20, 2014.

  1. not_null

    not_null New Member

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    Title says it all. It's freezing up when I try to do almost anything to test if it's working. Client logs attached.


     
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  3. mm1352000
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    mm1352000 Development Group

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    Over and over again: unable to create/modify the TV Server database connection configuration file (gentle.config) and unable to connect to the TV Server database.
    Have you got that file open in another application?
    ...or is there some alternative reason why MediaPortal wouldn't be able to modify it?
     
  4. not_null

    not_null New Member

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    Nothing I'm aware of... I rebooted and went directly into MediaPortal and the same thing happened. I've tried running it as Administrator in case it was some weird Windows 7 UAC issues and same thing. Any ideas?
     
  5. mm1352000
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    Delete the file manually and then try opening MP again.
     
  6. not_null

    not_null New Member

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    That got it working, at least enough to navigate through the menu, but still locks up when I go to look at channels or the epg. It did initially fail to connect to the server so I disabled the firewall for now, I'll go add the permissions once it's working.

    Edit: I just tried again and it's failing to connect to the server.
     
  7. Stéphane Lenclud
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    Wild guess, how much disk space have you left on your installation drive? C:?
     
  8. breese
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    breese Retired Team Member

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    Drive space is not his issue
    Drive: C:
    Free Space: 267.6 GB
    Total Space: 610.5 GB

    this might a big part of the issue

    [2014-07-19 19:03:15,905] [Error ] [MPMain ] [ERROR] - Tv NotifyManager: Exception at timer_tick System.TypeInitializationException: The type initializer for 'Gentle.Framework.ProviderFactory' threw an exception. ---> Gentle.Common.GentleException: FATAL ERROR: No configuration store was found!
    Gentle is unable to continue!
    The handlers emitted the following error messages:
    Unable to create GentleSectionHandler for section named "gentle" in file "C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe.Config".
    Unable to create FileHandler for file Gentle.config.
    This usually means that the file could not be found in any of the default search locations.
     

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