DVB subtiles crash BBC HD | Page 3

Discussion in '1.0 final and SVN Builds' started by benjerry, January 2, 2009.

  1. mortstar
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    mortstar MP Donator

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    Enabled DVB subtitles in MP Config had not been crashing on BBC HD, for me, until around 2/3 days ago. Now BBC HD crashes for me every time, all whilst using svn from 23rd January (2nd most recent release).

    You can map a button to 'Next Subtitle', which is a much quicker way of turning on subtitles.


     
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  3. tourettes
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    tourettes Retired Team Member

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    Unfortunately I was not able to reporduce the crash with the provided sample. Played nicely in MP with subtitles displayed correctly. Could you upload the Mediaportal.log + DVBsub.log. Maybe those show something...
     
  4. Pletskop
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    Pletskop MP Donator

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    Hi Tourettes,
    I thought as much.... I will experiment some further and get back to you. When I can reproduce rhe crash, I'll upload the logs here.

    Thanks,

    Peter

     
  5. mortstar
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    mortstar MP Donator

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    I'm happy/confused to report that after tourettes said he couldn't reproduce the error I uninstalled and reinstalled TVServer and now BBC HD does not crash with DVB-subtitles enabled, if it reoccurs I will post logs too.

    @Pletskop: Are you using a remote control or the keyboard to control MediaPortal?
     
  6. Pletskop
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    Pletskop MP Donator

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    Hi Mortstar,
    I'm using a Logitech Harmony 525 which has been defined as an MCE remote.
    Peter
     
  7. mortstar
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    mortstar MP Donator

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    MP Config -> Remote -> MCE Remote Mapping -> *Button of your choice - for me Yellow* -> All Layers -> Fullscreen -> Action = Action -> Choose "Next Subtitle" from drop-down box.
     
  8. Pletskop
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    Pletskop MP Donator

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    It is crashing again :)

    Hi Tourettes,

    I managed to get my Mediaportal to exhibit its normal behaviour once more :cool:

    As requested, I'm sending you my MediaPortal.log at the time of the crash. The DVBsub.log was empty. Maybe this is a clue?

    The circumstances on creating the crash were:
    1. Resume from S3
    2. Exit MP and start MPConfig
    3. In MPConfig, under Television/TVClient/Subtitle Settings
    • "eng" as preferred language
    • "Enable DVB Subtitles" checked
    • "Enable Teletext Subtitles" unchecked.
    4. Exit MPConfig and start MP
    5. Select "MyTV" [default channel is BBCHD and TV is set to "turned on" but not fullscreen.
    6. Within a couple of seconds, I get the crash. It is an external Vista message box telling me that MediaPortal has stopped functioning.

    I then closed MP through the Vista message box and started MPConfig once more.
    In MPConfig, I changed the following under Television/TVClient/Subtitle Settings
    • "eng" as preferred language
    • "Enable DVB Subtitles" unchecked
    • "Enable Teletext Subtitles" unchecked.
    Subsequently, I fired up MP again and went to MyTV. BBC HD has been playing without fault for at least 15 mins now. No crash whatsoever.

    I sincerely hope you can help me out here. My wife and I want to start watching Damages and Mad Men which I record from BBCHD but without subtitles it is a bit difficult for my wife to follow everything that's going on.

    Regards,

    Peter

    :D
     
  9. tourettes
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    tourettes Retired Team Member

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    Unfortunately those logs don't show anything special or interesting related to the crash. Only way that I can think how to proceed is that you are able to provide a short .ts file that you can use to trigger the crash.
     
  10. Pletskop
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    Pletskop MP Donator

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    Hi Tourettes,

    Thanks for looking into this.
    However, I'm getting more and more confused.
    I did some tests today enabling and disabling the subs on BBCHD and now everything worked as it should. I even managed to toggle the subs using a button on the remote.
    Unfortunately, I was able to trigger an MP crash. Even more unfortunately, I wasn't able to determine the exact trigger for the crash. Only thing I'm sure off was that I was playing around with toggling the subs/audio language. So still some mystery here. The logs don't show anything special... it's like MP does something Vista doesn't like and simply gets killed...

    In your last post you told me to send a sample of a TS that goed bad. I'm not ac tually sure it is the TS that is causing the crash but I guess it is MP itself which comes to some kind of exception and then halts.

    Any ideas on how to troubleshoot errors like this?

    Regards,

    Peter
     
  11. The Doctor
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    Hi, I'll try to get up a sample and logs up soon also, as I have (allthough very very very rare now) the same problems with BBC HD DVB subtitle.
    It makes MP crash within a second of watching BBC HD with subtitles. I reported this some time ago elsewhere on the forum and Tourettes solved the problem. But it seems not to be entirely stable.
     
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