Freeze after Standby (1 Viewer)

[seco]

Other people's logs tell nothing about your setup and in 95% of the cases same problem is not the same problem even if it seems so to end user. There is a proper, valid reason that DEBUG LOGS MUST BE POSTED EVERY TIME.

 

[xadox]

Ok I give in, I will post my logs

 

[RobNorthcott]

FWIW, I turned off all the automated background stuff in Moving Pictures (auto scan for new files, new info etc etc) which I didn't need anyway, and it's been 100% stable since then. At the same time I changed the server id in the gentle.config to the IP address instead of the name, so it's possible that could have fixed it on its own without turning off the auto stuff.

I haven't really got time to test it at the moment to narrow it down any further, but I'm pretty sure it's something to do with Moving Pictures (first thing I did was disabled it completely and the hanging stopped). It's either the automated stuff in Moving Pictures or it doesn't like using the server name rather than the IP address (or both). That's the best I can do at the moment but if it helps somebody narrow it down then cool.

 

[xadox]

Since I was not able to genereate a crash manualy now, here the normal log export until the crash happend in Debug mode.
Then I will upload a new log file.

 

[HomeY]

Since I was not able to genereate a crash manualy now, here the normal log export until the crash happend in Debug mode.
Then I will upload a new log file.

In your Application eventlog i see:

Name der fehlerhaften Anwendung: MediaPortal.exe, Version: 1.5.0.0, Zeitstempel: 0x5245685c Name des fehlerhaften Moduls: wdmaud.drv, Version: 6.3.9600.16384, Zeitstempel: 0x52157928 Ausnahmecode: 0xc0000005 Fehleroffset: 0x00013c5b ID des fehlerhaften Prozesses: 0x644 Startzeit der fehlerhaften Anwendung: 0x01cedbed9c5d62b5 Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\wdmaud.drv Berichtskennung: a6be18ff-4a39-11e3-8257-002522b4d86c Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

and a lot of:

Die Beschreibung für Ereignis-ID 1000 in Quelle Application Error wurde nicht gefunden. Der lokale Computer hat möglicherweise nicht die notwendigen Registrierungsinformationen oder Meldungs-DLL-Dateien, um die Meldung anzuzeigen, oder Sie sind nicht berechtigt, darauf zuzugreifen. Die folgenden Informationen sind Teil des Ereignisses:'MediaPortal.exe', '1.5.0.0', '5245685c', 'wdmaud.drv', '6.3.9600.16384', '52157928', 'c0000005', '00013c5b'

Microsoft answer:

“Wdmaud.drv” is a WDM Audio driver mapper from Microsoft Corporation belonging to Microsoft Windows Operating System.

This seems to happen if the audio drivers are corrupt on your computer. I would suggest you to download the latest audio drivers from the manufacturer’s website on to your computer and install it and check if it helps.

Also a long list of (daily) DCOM errors:

Die Beschreibung für Ereignis-ID 10010 in Quelle DCOM wurde nicht gefunden. Der lokale Computer hat möglicherweise nicht die notwendigen Registrierungsinformationen oder Meldungs-DLL-Dateien, um die Meldung anzuzeigen, oder Sie sind nicht berechtigt, darauf zuzugreifen. Die folgenden Informationen sind Teil des Ereignisses:'{1B1F472E-3221-4826-97DB-2C2324D389AE}'

http://www.dslreports.com/forum/r28756482-Windows-8.1-search-errors-and-DCOM-errors

 

[xadox]

Ok I will try to update the audio drivers. Since I only have the HDMI-Audio device from the NVIDIA VGA. No other devices are active on my system.

For the DCOM error. As far as I see theese are normal problems for a Win 8.1 installation. I was already trying to get rid of theese without success.

 

[xadox]

Here a crash log file.

 

[HomeY]

Here a crash log file.

Die Beschreibung für Ereignis-ID 1000 in Quelle Application Error wurde nicht gefunden. Der lokale Computer hat möglicherweise nicht die notwendigen Registrierungsinformationen oder Meldungs-DLL-Dateien, um die Meldung anzuzeigen, oder Sie sind nicht berechtigt, darauf zuzugreifen. Die folgenden Informationen sind Teil des Ereignisses:'MediaPortal.exe', '1.5.0.0', '5245685c', 'ntdll.dll', '6.3.9600.16408', '523d45fa', 'c0000005', '0001e12c'

I think you should really check your drivers and system files. all the crashes refer to either 'ntdll.dll' or 'wdmaud.drv'.

Open a command prompt and enter this: sfc /scannow and let that run.
If that doesn't show errors, try to update all drivers installed.

Here's a link with a potential fix for you DCOM issues:
http://www.dslreports.com/forum/r28756482-Windows-8.1-search-errors-and-DCOM-errors

Your error IDs:
{1B1F472E-3221-4826-97DB-2C2324D389AE}
{BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

 

[xadox]

I think you should really check your drivers and system files. all the crashes refer to either 'ntdll.dll' or 'wdmaud.drv'.

Drivers are the the newest from AMD. There is actually no newer driver.

Open a command prompt and enter this: sfc /scannow and let that run.
If that doesn't show errors, try to update all drivers installed.

Done. No Problem detected.

Here's a link with a potential fix for you DCOM issues:
http://www.dslreports.com/forum/r28756482-Windows-8.1-search-errors-and-DCOM-errors

Your error IDs:
{1B1F472E-3221-4826-97DB-2C2324D389AE}
{BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

As I already mentioned before theese are actually normal problems which are occuring under a fresh and clean Windows 8.1 install. And are related to Skydrive.

Since in Version 1.4 of MediaPortal everything was running fine. I still think it has something to do with v1.5.

 

[HomeY]

Then i would suggest to reinstall MP and see if that fixes your problems. I had a weird problem last night that MP all of a sudden wouldn't start and a re-install fixed it.