MediaPortal 1 no longer runs (1 Viewer)

tm19

MP Donator
  • Premium Supporter
  • June 2, 2015
    13
    2
    New Zealand New Zealand
    Country flag
    Had 1.18 installed. I was gone 8 weeks. Maybe a Windows Update took place. Don't know. But now when I double click on the MediaPortal icon, nothing happens. Same for MediaPortal Configuration. I still can run the TV-Server configuration program.

    Tried updating to 1.22. Same result.

    Sorry for the lack of details. I'll provide more if you'll let me know how (e.g., logs?).
     

    CyberSimian

    Test Group
  • Team MediaPortal
  • June 10, 2013
    2,017
    1,250
    Southampton
    United Kingdom United Kingdom
    Country flag
    when I double click on the MediaPortal icon, nothing happens.
    One cause of this is when the previous invocation of MP did not terminate completely (this happens occasionally). There are no MP panels visible, but if you start Windows Task Manager and look at the processes that are running, you will see that MediaPortal.exe is still running. Select it and terminate it. Alternatively, simply reboot.

    Same for MediaPortal Configuration.
    I have not encountered this before. If what I suggested above is true, when you start "MP Config" it should detect that MP is still running and offer to close it. Since that is not happening, the explanation above may not be correct. :(

    I'll provide more if you'll let me know how (e.g., logs?).
    To enable logs, you need to start "MP Config" and set the log level to DEBUG. If you cannot start "MP Config", I don't know what you can do. :(

    The nuclear solution is to uninstall MP completely, and then re-install it (possibly using a different version). The even more nuclear option is to re-install Windows. Perhaps someone else has an idea what is happening.

    -- from CyberSimian in the UK
     

    doskabouter

    Development Group
  • Team MediaPortal
  • September 27, 2009
    3,521
    1,719
    Nuenen
    Netherlands Netherlands
    Country flag
    First I would try a reboot, then try to start mediaportal.
    If Mediaportal doesn't show up, and windows doesn't produce any error you could check in your programdata folder (C:\ProgramData\Team MediaPortal\MediaPortal\log) to see if there are any log files with a datetime that matches your attempt.
    Check those if you see any obvious, if not: post them here
     

    tm19

    MP Donator
  • Premium Supporter
  • June 2, 2015
    13
    2
    New Zealand New Zealand
    Country flag
    Thanks everyone for pitching in.

    @CyberSimian - yeah, tried rebooting, etc., no joy unfortunately

    @doskabouter - Can't run MP Config to set debug mode. I've uploaded the logs, such as they are. Maybe there's a clue buried in there somewhere.

    In the meantime I'm trying out Kodi with NextPVR backend, but I'd be happy with a quick fix on the old MP.
     

    Attachments

    doskabouter

    Development Group
  • Team MediaPortal
  • September 27, 2009
    3,521
    1,719
    Nuenen
    Netherlands Netherlands
    Country flag
    I think this is the issue:
    [ERROR !!!] RenameDirectory: Renaming directory failed for some reason.
    and
    [ERROR !!!] Loading MediaPortalDirectories from InstallDir failed. ('C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortalDirs.xml')

    Something is messed up in your folders...
    I would opt for a reinstall of mediaportal, but make sure you remove any remaining leftovers in the C:\Program Files (x86)\Team MediaPortal and C:\ProgramData\Team MediaPortal folders after the uninstall.
    Unless ofcourse you have put lots ot time in configuration/tweaking/etc. In that case we can probably work out something to not loose all your efforts
     

    johns11

    Portal Pro
    February 7, 2007
    112
    38
    Auckland
    New Zealand New Zealand
    Country flag
    @tm19 did you figure it out?

    For the last few days I've been getting the same issue (it seems) in my 1.12 system (can't upgrade due to IR issues since MCE rewrite). I have run "Reinstall current installation to 1.12.0", with no success and for this reason have no logs at all. Configuration.exe will not start, and if I try to run Watchdog I get an exception (same exception in event viewer):
    ************* Exception Text **************
    System.Xml.XmlException: Root element is missing.
    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
    at System.Xml.XmlDocument.Load(XmlReader reader)
    at System.Xml.XmlDocument.Load(String filename)
    at MediaPortal.Profile.XmlSettingsProvider..ctor(String xmlFileName)
    at MediaPortal.Profile.Settings..ctor(String fileName, Boolean isCached)
    at WatchDog.MPWatchDog.CreateTemporaryConfiguration()
    at WatchDog.MPWatchDog.LaunchMediaPortalAction()

    Interesting that, similar to the post above, it is about XML. I've checked out MediaPortalDirs.xml and it looks valid.

    Anyway I'll continue to investigate, probably this weekend, and will post back anything I find.
    cheers

    EDIT: I took the easy option and restored from a backup so have unfortunately nothing to share about the cause. All working again now :)
     
    Last edited:

    Users Who Are Viewing This Thread (Users: 0, Guests: 1)

    OP Similar threads Forum Replies Date
    Symphy Version 0.2.9.0 for MediaPortal 1.25 ASIO music player 0
    doskabouter Installing mediaportal MediaPortal 1 3
    A Mediaportal Allgemeines Support- und Diskussionsforum 0
    G Update von MediaPortal Installationsprobleme? 0
    ajs [News] MediaPortal 1 - 1.25 Released! News and Announcements 1
    horned_reaper Standby is prevented by MediaPortal client General Support 0
    U [solved] MediaPortal crashing on startup General Support 10
    g0rsq Info box randomly popping up when watching TV or other video MediaPortal 2 Newcomers Forum 1
    high [unanswered] Hallo möchte gerne Mediaportal. nutzen kann mich jemand anrufen? contactform feedback and requests 2
    ajs [News] MediaPortal 1.25 Pre-Release ready for testing! News and Announcements 0
    ajs [Rejected] Mediaportal Codename MediaPortal 1 41
    M 2nd (Touch-)Display Support on MediaPortal 2 such MPDisplay++? General 2
    N Steam release of MediaPortal MediaPortal 1 Talk 0
    torone Dritter versuch mit Mediaportal 2 Allgemeines Support- und Diskussionsforum 1
    M Fehlerhafter Link auf der aktuellen MediaPortal Seite Page- und Forumsfeedback 0
    H 1.24.0 MP 1.24 high CPU utilization when 'Keep MediaPortal always on top' option enabled Bugreports 4
    mickb [solved] Mediaportal Stops working General Support 5
    J [solved] Newbie to MediaPortal 2 - Cannot open/run TV programs Newcomers Forum 4
    atlantic How to use Spotify inside Mediaportal? Listen Music 18
    horned_reaper MediaPortal configuration error log message General Support 1
    Rob Hexenmeister Mediaportal Properties #plot etc... General Support 3
    ajs [News] MediaPortal 1 - 1.24 Released! News and Announcements 3
    S [solved] access the desktop without leaving mediaportal General Support 5
    J New computer with win10 and how will i set Mediaportal up ? Newcomers Forum 55
    T MediaPortal Extensions Manager Fehlermeldung bei Installation einer Erweiterung Installationsprobleme? 1
    Similar threads

























    Top Bottom