MP randomly crashing.... (1 Viewer)

[chrisworkman]

For no reason MP has started crashing at random times. I'd appreciate someone peeking at my logs and offering an opinion. THANKS in advance!

 

[mm1352000]

Nothing starts crashing for no reason...
Looking at your log files now; will get back to you in ~5 minutes.

 

[chrisworkman]

lol no doubt!

Thanks in advance!

 

[mm1352000]

First, I should have said thank you for reporting the problem and for providing log files - it's much appreciated.

According to your Windows application event log, the crashing (which started on 2 Jan) appears to be caused by the InfoService plugin:
[collapse]
"1/6/2016 7:14:25 PM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at InfoService.Feeds.FeedUpdater.FWorker_RunWorkerCompleted(System.Object, System.ComponentModel.RunWorkerCompletedEventArgs)
at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(System.ComponentModel.RunWorkerCompletedEventArgs)
at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
";"1026"
"1/6/2016 7:14:26 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.12.0.0, time stamp: 0x55885126 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf Exception code: 0xe0434352 Fault offset: 0x0000b727 Faulting process id: 0xb6c Faulting application start time: 0x01d148cd71e2e03f Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\syswow64\KERNELBASE.dll Report Id: 9be2d3be-b4d3-11e5-92ac-001cc0ccce12";"1000"
"1/6/2016 7:50:01 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: mediaportal.exe P2: 1.12.0.0 P3: 55885126 P4: InfoService P5: 1.7.4.0 P6: 567bf4a9 P7: 191 P8: 0 P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB P10: Attached files: These files may be available here: C:\Users\BigBlue\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mediaportal.exe_3e42c95a33ed3abcb6a6b33cdbbf23ddd955388_020f6992 Analysis symbol: Rechecking for solution: 0 Report Id: 9be2d3be-b4d3-11e5-92ac-001cc0ccce12 Report Status: 0";"1001"[/collapse]

So, the solution would be to either disable the plugin or report the problem to the plugin developer(s)/maintainer(s). In this case it appears there is also a recent update available. I'm not sure if the update is intended to solve this problem, but it could well be worth trying before doing anything else.

Hope that helps.

 

[chrisworkman]

Appreciate the quick response!

Please remind me, IIRC the infoservice plugin is mainly for rss and Twitter feeds? I do have an RSS feed, but would disabling the plugin affect anything else?

Thanks again!

 

[mm1352000]

Please remind me, IIRC the infoservice plugin is mainly for rss and Twitter feeds?

Yes I think so, but to be honest I've never used the plugin myself so I don't know for sure.

I do have an RSS feed, but would disabling the plugin affect anything else?

If you're right about the function/purpose of the plugin then I would answer: no, nothing else should be affected by disabling it.

 

[chrisworkman]

Ok, thanks again.

 

[chrisworkman]

Update: I upgraded to to the latest version and it seems to have fixed the problem.

Thanks again!

 

[Sebastiii]

Thanks @mm1352000 and i can confirm that i have same error before upgrading to the latest version

 

[edsche]

Yep that error was fixed with the latest version