[solved] MP1.24 Pre released crash in TV (1 Viewer)

[atlantic]

Hi Guys,

I want to report a MP Crash when I want to watch TV .
I upgraded to MP1.24PreReleased but it was the same in MP1.23.
Here the logs
Thanks for some help, before a new instal...

Atlantic

 

[azzuro]

you have this in log :

[2020-02-10 18:08:02,337] [Log    ] [MPMain   ] [ERROR] - Exception: Erreur de l'application.
-2005530508 (Unknown)
   à Microsoft.DirectX.Direct3D.Device.PresentInternal(tagRECT* sourceRectangle, tagRECT* destRectangle, IntPtr overrideWindow)
   à Microsoft.DirectX.Direct3D.Device.Present()
   à MediaPortal.D3D.RecoverDevice()  Message: Erreur de l'application.  Site   : Void PresentInternal(Microsoft.DirectX.PrivateImplementationDetails.tagRECT*, Microsoft.DirectX.PrivateImplementationDetails.tagRECT*, IntPtr)  Source : Microsoft.DirectX.Direct3D  Stack Trace:     à Microsoft.DirectX.Direct3D.Device.PresentInternal(tagRECT* sourceRectangle, tagRECT* destRectangle, IntPtr overrideWindow)
   à Microsoft.DirectX.Direct3D.Device.Present()
   à MediaPortal.D3D.RecoverDevice()

1. Start Watchdog with 1st option (minimal setup)
2. change your skin to official supported by MP (titan instead of titanius)
3. disable all extra plugin and load it step by step

 

[atlantic]

Hi Azzuro,
I followed your advice, but I still have a crash of MP entering in TV.
Here the logs.

 

[azzuro]

0-02-11 17:16:55,149] [Log    ] [MPMain   ] [INFO ] - tv home init:France 5 done
[2020-02-11 17:16:55,154] [Log    ] [MPMain   ] [DEBUG] - GUIGraphicsContext.IsFullScreenVideo False
[2020-02-11 17:16:55,155] [Log    ] [MPMain   ] [DEBUG] - TVHome.AutoFullScreenTv(): setting autoFullScreen
[2020-02-11 17:16:55,158] [Log    ] [MPMain   ] [DEBUG] - UpdateNextEpgProperties: no EPG data, returning
[2020-02-11 17:16:55,195] [Log    ] [MPMain   ] [DEBUG] - VMR9Helper: Playing -> Repainting, Frames 51
[2020-02-11 17:16:55,293] [Log    ] [MPMain   ] [INFO ] - TexturePacker: Loaded C:\ProgramData\Team MediaPortal\MediaPortal\Cache\Titan\packedgfx211.png texture:2048x2048 miplevels:1
[2020-02-11 17:16:55,294] [Log    ] [MPMain   ] [INFO ] - TexturePacker: fontengine add texure:1963
[2020-02-11 17:16:55,300] [Log    ] [MPMain   ] [DEBUG] - GUIVideoOverlay : SetCurrentFile DoesPostRender _fileName live3-0.ts
[2020-02-11 17:16:55,320] [Log    ] [MPMain   ] [INFO ] - Planescene caught GPU_HUNG in InternalPresentImage
[2020-02-11 17:16:55,323] [Log    ] [MPMain   ] [DEBUG] - D3D: RecoverDevice()
[2020-02-11 17:16:55,326] [Log    ] [MPMain   ] [ERROR] - Exception: Erreur de l'application.
-2005530508 (Unknown)
   à Microsoft.DirectX.Direct3D.Device.PresentInternal(tagRECT* sourceRectangle, tagRECT* destRectangle, IntPtr overrideWindow)
   à Microsoft.DirectX.Direct3D.Device.Present()
   à MediaPortal.D3D.RecoverDevice()  Message: Erreur de l'application.  Site   : Void PresentInternal(Microsoft.DirectX.PrivateImplementationDetails.tagRECT*, Microsoft.DirectX.PrivateImplementationDetails.tagRECT*, IntPtr)  Source : Microsoft.DirectX.Direct3D  Stack Trace:     à Microsoft.DirectX.Direct3D.Device.PresentInternal(tagRECT* sourceRectangle, tagRECT* destRectangle, IntPtr overrideWindow)
   à Microsoft.DirectX.Direct3D.Device.Present()
   à MediaPortal.D3D.RecoverDevice()

i suspect driver issue. try to updating driver or go back to old one.

 

[azzuro]

thread related to same issue

[confirm] - Crash after watching Video

Hi folks, after switching to 1.6 MP crashes irregularly with a graphics driver exception after watching TV or video and going back to EPG for example. That did not happend with 1.5 before. Anyone else with this problem? I have the latest AMD driver 8.970.100.3000 installed. Regards uxDesign

forum.team-mediaportal.com

 

[azzuro]

@Sebastiii
remember this ?

[confirm] - Crash after watching Video

Hi folks, after switching to 1.6 MP crashes irregularly with a graphics driver exception after watching TV or video and going back to EPG for example. That did not happend with 1.5 before. Anyone else with this problem? I have the latest AMD driver 8.970.100.3000 installed. Regards uxDesign

forum.team-mediaportal.com

 

[azzuro]

@atlantic
i see you have streamedMP plugin started, can you try to rename dll to .dll.old this plugins

 

[atlantic]

@atlantic
i see you have streamedMP plugin started, can you try to rename dll to .dll.old this plugins

I made a search in my C: and I didn't find it.
Could you tell me in which log file did you read it?

 

[Sebastiii]

@Sebastiii
remember this ?

[confirm] - Crash after watching Video

Hi folks, after switching to 1.6 MP crashes irregularly with a graphics driver exception after watching TV or video and going back to EPG for example. That did not happend with 1.5 before. Anyone else with this problem? I have the latest AMD driver 8.970.100.3000 installed. Regards uxDesign

forum.team-mediaportal.com

Yep, I remember and has worked with Seco to try to fix it but can lead to some error, most of the time related to drivers or memory issues.

 

[atlantic]

Yep, I remember and has worked with Seco to try to fix it but can lead to some error, most of the time related to drivers or memory issues.

Hi Sebastiii,
I reinstalled a previous graphic driver, and now my problem is solved. I can watching tv again, yes!
My graphic card is an Intel card. I upgraded the driver 2 weeks ago but I didn't realize the problem.
Thanks you all for your help.