[MP1-4578] Crashes after standby. (5 Viewers)

killer8

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July 29, 2012
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Hi,

I had the first crash with your build including the v5 patch(wasn't able to add any attachments to the private message so that's why I place it here). It crashed right after standby with a runtime error(see screenshot). I also have a watchdog zip.

I will keep testing but can this be caused by the new patch or the update to your build @Sebastiii ?

Another thing I noticed with the new patch/your build. It resumes much faster, I mean the desktop is only shown for a second or less before it shows mp. This is very nice, but the desktop is still shown. Another thing I noticed is the tv, it seems to be faster by zapping and starting but this can be a placebo effect:)

Update: I had another problem, the screen was black after it resumed, when I clicked the green windows media center button the screen became active/visible.(see Mediaportal-Error.log)

Update #2: watchdog made a zip after standby but I Didn't see the crash.(MediaPortalLogs_15_10_14__22_27)
 

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powermarcel10

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    Runtime errors can be memory related. By default an application can use a maximum amount of 2gb. This can be fixed by a 4gb patch for Windows wich can be downloaded here:

    http://www.svp-team.com/files/tools/4gb_patch.exe

    I had the same error with using SVP (smooth video project) in combination with Mediaportal. after using this patch the issue was gone..

    I'm not sure if it will work for you, but I should say; Give it a try!
     

    Sebastiii

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    Yep I have 2gb patch on my build to be able to run most of bd-j bluray with MP. So it can be related, I have 6gb on htpc and little more on Dev pc. About tuning it's possible that it's little faster because it's using async tune (mp is responsive while tuning, so you are able to zap a channel while tuning) ☺
     

    killer8

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    July 29, 2012
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    Hi,

    thank you for the replies. This morning I woke my htpc again but it was freezed at the desktop again. Mediaportal was still running in the background but freezed/crashed. Here is the support zip, I don't see any errors in the logs. Do you see anything?

    Another error I noticed(didn't occur this morning):
    Code:
    [2014-10-16 00:34:51,745] [Error  ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TVHome: HeartBeatTransmitter exception :System.Threading.ThreadAbortException: De thread is afgebroken.
       bij System.Threading.Thread.SleepInternal(Int32 millisecondsTimeout)
       bij System.Threading.Thread.Sleep(Int32 millisecondsTimeout)
       bij TvPlugin.TVHome.HeartBeatTransmitter()

    From what I know this start happening when I installed your build @Sebastiii Do you have the same behaviour on your pc?
     

    HomeY

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    Another error I noticed(didn't occur this morning):
    That can be ignored and comes from closing the created thread for this action. If get this message also:
    Code:
    [2014-10-16 00:25:11,855] [Error  ] [TvClient-TvHome: HeartBeat transmitter thread] [ERROR] - TVHome: HeartBeatTransmitter exception :System.Threading.ThreadAbortException: Thread was being aborted.
       at System.Threading.Thread.SleepInternal(Int32 millisecondsTimeout)
       at System.Threading.Thread.Sleep(Int32 millisecondsTimeout)
       at TvPlugin.TVHome.HeartBeatTransmitter()
     

    killer8

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    Oke, but do you see any reason for my freeze/crash this morning and earlier?
     

    HomeY

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    Oke, but do you see any reason for my freeze/crash this morning and earlier?
    MP fontEngine.dll seems to be a reason. References to system files ntdll.dll & wmdaud.drv
    Code:
    Uitzonderingsinformatie: System.AccessViolationException
    Stack:
       bij MediaPortal.GUI.Library.DXNative.FontEngineRemoveTexture(Int32)
       bij MediaPortal.GUI.Library.DXNative.FontEngineRemoveTextureSync(Int32)
       bij MediaPortal.guilib.TextureFrame.DisposeUnmanagedResources()
       bij MediaPortal.guilib.TextureFrame.DisposeInternal()
       bij MediaPortal.guilib.TextureFrame.Finalize()

    Do you happen to have a receiver in between your HTPC & TV?
     

    HomeY

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    Another suggestion to look at:
    Open MP Config >> General >> Startup/Resume Settings.
    On the bottem there is the option 'Stop playback on removal of an audio renderer'. I assume that's checked? If so, UNcheck this.

    2nd thing:
    MP Config >> GUI >> 'Enable skin sound effects'
    Disable this if checked.
     

    killer8

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    MP fontEngine.dll seems to be a reason. References to system files ntdll.dll & wmdaud.drv
    Code:
    Uitzonderingsinformatie: System.AccessViolationException
    Stack:
       bij MediaPortal.GUI.Library.DXNative.FontEngineRemoveTexture(Int32)
       bij MediaPortal.GUI.Library.DXNative.FontEngineRemoveTextureSync(Int32)
       bij MediaPortal.guilib.TextureFrame.DisposeUnmanagedResources()
       bij MediaPortal.guilib.TextureFrame.DisposeInternal()
       bij MediaPortal.guilib.TextureFrame.Finalize()

    Do you happen to have a receiver in between your HTPC & TV?

    yes you are right, got a Denon X3100W in between the htpc and tv. Should I change the start order or something?

    Another suggestion to look at:
    Open MP Config >> General >> Startup/Resume Settings.
    On the bottem there is the option 'Stop playback on removal of an audio renderer'. I assume that's checked? If so, UNcheck this.

    2nd thing:
    MP Config >> GUI >> 'Enable skin sound effects'
    Disable this if checked.

    Oke, will give it a try. I've read multiple times 'Stop playback on removal of an audio renderer' was necessairy to avoid crashes. Why do you think this makes mediaportal crash now, this is quite confussing for me.

    About 'Enable skin sound effects' will disable it but I like the sounds:) How has this to do with Fontengine?
     

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