Ok, so the import status shows 0 channels imported and total programs imported 0
under that is the import status: "tvguide.xml Invalid xml file could not find the "C:\USERS"
it stops there because the plugin windows isn't big enough.
Wow, I'm sorry to hear that news, and glad your family are okay.
Like I say: there's no rush here. Take your time, and let me know if/when you want to proceed.