[OnlineVideos] MediaPortal has stopped working

Discussion in 'OnlineVideos' started by snatz, October 12, 2011.

  1. snatz

    snatz Portal Member

    Joined:
    December 26, 2009
    Messages:
    35
    Likes Received:
    1
    Ratings:
    +1 / 0
    Since MP1.2 it happens often that Online Videos (youtube) crashes with "Mediaportal has stopped working"

    Sometimes suddenly while watching a video, sometimes it happens when I start to watch a trailer which is selected HD. Sometimes it just hang.



    Is there a clue for this? In what log-file do I have to look etc?
    Thanks in advance.
     
  2. Google AdSense Guest Advertisement



    to hide all adverts.
  3. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

    Joined:
    September 1, 2008
    Messages:
    21,527
    Likes Received:
    4,738
    Ratings:
    +8,205 / 17
    Home Country:
    New Zealand New Zealand
    Hi snatz

    Please post problems about OnlineVideos in the appropriate forum area - I have moved the thread.

    Always post *all* logs - use the watchdog to make it easy:

    1. Find the "debug mode" link in the "Team MediaPortal" folder in your start menu.
    2. Start it.
    3. Since this might be a problem with a plugin, use option 2 "report a bug to a plugin developer".
    4. Click "proceed".
    5. Reproduce the problem.
    6. Close MP - this will trigger the watchdog to create a zip file containing your logs on the desktop.
    7. Post the zip file.

    Please provide logs for all problem reports - it makes our "job" ***much*** easier, and it shouldn't take long for you to do.

    mm
     
    • Like Like x 1
  4. lsf3og
    • Premium Supporter

    lsf3og MP Donator

    Joined:
    October 15, 2010
    Messages:
    108
    Likes Received:
    5
    Gender:
    Male
    Location:
    Berlin
    Ratings:
    +5 / 0
    Home Country:
    Germany Germany
    Show System Specs
    Since i have got the same problem (MP crashes on playing HD online videos) i attached my logfiles.
     
  5. offbyone
    • Team MediaPortal

    offbyone Development Group

    Joined:
    April 26, 2008
    Messages:
    3,981
    Likes Received:
    2,704
    Gender:
    Male
    Location:
    Stuttgart
    Ratings:
    +3,303 / 3
    Home Country:
    Germany Germany
    Show System Specs
    Do the crashes also happen when using DefaultWide skin? I'd like to see logs from a crash with DefaultWide.
     
    • Like Like x 1
  6. lsf3og
    • Premium Supporter

    lsf3og MP Donator

    Joined:
    October 15, 2010
    Messages:
    108
    Likes Received:
    5
    Gender:
    Male
    Location:
    Berlin
    Ratings:
    +5 / 0
    Home Country:
    Germany Germany
    Show System Specs
    Just tested. Same problem.
     
  7. offbyone
    • Team MediaPortal

    offbyone Development Group

    Joined:
    April 26, 2008
    Messages:
    3,981
    Likes Received:
    2,704
    Gender:
    Male
    Location:
    Stuttgart
    Ratings:
    +3,303 / 3
    Home Country:
    Germany Germany
    Show System Specs
    Hm, in both cases the last line in the log is : [Info.][OnlineVideosInfosSetter(39)]: [OnlineVideos]Setting Video Properties.
    I guess it crashed while doing that. But I have no idea why it would crash with that method, I can't reproduce it in any way. Does this happen always on all videos? If not, does it happen always on the same videos? Can you try to disable all other 3rd Party plugins?
     
  8. lsf3og
    • Premium Supporter

    lsf3og MP Donator

    Joined:
    October 15, 2010
    Messages:
    108
    Likes Received:
    5
    Gender:
    Male
    Location:
    Berlin
    Ratings:
    +5 / 0
    Home Country:
    Germany Germany
    Show System Specs
    I think the behaviour is very strange, too. It happens with every thing HD, doesn't mater which source, as far as i have tested.
    When everything is working (sd-videos) the next line in the log is something with "video stopped".
    I tried disabling the "View Switcher" plugin, that didn't help.
    Started with everything off, no change.
     
  9. offbyone
    • Team MediaPortal

    offbyone Development Group

    Joined:
    April 26, 2008
    Messages:
    3,981
    Likes Received:
    2,704
    Gender:
    Male
    Location:
    Stuttgart
    Ratings:
    +3,303 / 3
    Home Country:
    Germany Germany
    Show System Specs
    I see some error about WifiRemote in the log - can you delete/remove that as well? If the problem only happens with HD, it might not even have anything to do with that last line in the log ;) Does the video actually even start when the crash happens?
     
  10. lsf3og
    • Premium Supporter

    lsf3og MP Donator

    Joined:
    October 15, 2010
    Messages:
    108
    Likes Received:
    5
    Gender:
    Male
    Location:
    Berlin
    Ratings:
    +5 / 0
    Home Country:
    Germany Germany
    Show System Specs
    No it doesn't start. I'll check wifi remote when i'm at home.
     
  11. lsf3og
    • Premium Supporter

    lsf3og MP Donator

    Joined:
    October 15, 2010
    Messages:
    108
    Likes Received:
    5
    Gender:
    Male
    Location:
    Berlin
    Ratings:
    +5 / 0
    Home Country:
    Germany Germany
    Show System Specs
    I found the problem. I was using gabest splitter, which worked fine in the past. After switching to haali everything seems to be working.
    Thanks offbyone for your help and for your great plugin. Let me know when you're in berlin and i'll get you a Zäpfle or whatever you like to drink.
     
    • Like Like x 1
Loading...

Users Viewing Thread (Users: 0, Guests: 0)

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice
  • About The Project

    The vision of the MediaPortal project is to create a free open source media centre application, which supports all advanced media centre functions, and is accessible to all Windows users.

    In reaching this goal we are working every day to make sure our software is one of the best.

             

  • Support MediaPortal!

    The team works very hard to make sure the community is running the best HTPC-software. We give away MediaPortal for free but hosting and software is not for us.

    Care to support our work with a few bucks? We'd really appreciate it!