SubtitleDownloader (4 Viewers)

[doskabouter]

wow,crashing...
for that I need to have a full debug log-set using watchdog: WatchDog

 

[Stubbie]

LOL - I found the solution. Apparently I have had the problem before.
Solution is to replace DialogNotify.xml in Titan skin folder (C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Titan\) to file from this message LogoManager 1.0.0.1 [23-11-2015]

Thanks for your effort

 

[Stubbie]

When trying to retrieve subtitles from OpenSubtitles I get an error: "Anmodningen blev afslået: Der kunne ikke etableres en sikker kanal til SSL/TLS".
Basically a safety warning on safe channel.

I'm running version 3.0.21.0 and subcentral 1.2.6.0 on Win10.

 

[doskabouter]

most common cause is when your pc-time is wrong.
Can you check if that is the case here?

 

[Stubbie]

most common cause is when your pc-time is wrong.
Can you check if that is the case here?

As you can see in the log, the date and time is ok.

 

[doskabouter]

Strange, at my end it's working perfectly. (at least from onlinevideos)

Edit: If the system time is correct I don't have anymore suggestions to try other than googling the error message (optional in english) and see if any of the proposed solutions work out for you

 

[Stubbie]

The mystery is that it is only OpenSubtitles that is failing.

 

[doskabouter]

That is indeed strange.
Yesteday I had a failing ssl issue for podnapisi because the certificate was expired but now that works again.

Sadly I wouldn't know how to further debug/fix this issue since at my end it just works...
If you know your way around wireshark, you might find out at least why it's failing.
At least here's some possibly relevant info: I have libssl-1_1.dll version 1.1.1.0 and libssl-3.dll has version 3.0.0.0 in my mediaportal folder

 

[Stubbie]

On my main Mediaportal running Win7 I now can´t get any subs from opensubtitles?

27-Oct-2022 22:46:13.971 Error [ Retriever]: Error while querying site OpenSubtitles
System.Net.WebException: Der kunne ikke oprettes forbindelse til fjernserveren ---> System.Net.Sockets.SocketException: Der kunne ikke oprettes forbindelse, fordi destinationscomputeren aktivt nægtede det 85.218.232.88:443
ved System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
ved System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- Slut på staksporing af indre undtagelser ---

 

[doskabouter]

Confirmed. they require a higher tls version than subtitledownloader supports currently.
Working on it