Upgrade to MP2.2 pre release fails with failure to start service (1 Viewer)

[Digsy]

We might have a breakthrough...

Looks like port 55555 on my machine is being used by CATSYSDemon, which is part of the CAD package CATIA - not something you would expect to have installed on many machines running MePo.

I have killed CATSYSDemon and re-installed MP2.2 with success (but it took a VERY LONG TIME to get past the "stating services" stage.

Question is now: How do I change the port that CATSYSDemon uses, as I still need to be able to use CATIA!

Edit: I have now disabled CATSYSDemon from the Services Manager (it is called BackBone Service in there) so it should not restart. CATIA seems to launch as normal, so this looks like a fix. It would be nice to have the option to change the port(s) used by MePo instead, though.

 

[aspik]

Looks like port 55555 on my machine is being used by CATSYSDemon, which is part of the CAD package CATIA

Thanks for the info! I think some (if not most) user would just aboded MP2 at this point. The installer error message is not really indicating what's the root cause for not being able to start the service. We are working on a new custom installer and your report will hopefully help us to make it better in future.

It would be nice to have the option to change the port(s) used by MePo instead, though.

It would have to be done in two places:
- in the installer. The installer makes a reservation for this port and adds a rule to the firewall. I don't think its possible to make it configurable with the current installer,
- in the MP2-Server. I think this is possible, but this would have to confirm @morpheus_xx.

 

[aspik]

i have the same problem and it is really frustrating... can't get MP2 to install because the services don't start. I tried to run the installer as admin but no changes. Is there ANY solution? (delete DB, re-install .NET, etc...?)

@Holzi
to not hijack the other thread, could you please post your MP2-Server log? Or even better, use the Log collector. Since your doing an upgrade, it should be already present on your system.