Win 10 - TVService.exe stops computer going to sleep (1 Viewer)

bb193

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I have a couple of PCs, with Hauppauge tuners, which I've used as Media Center PCs for about 10 years. As a trial, I've upgraded one of them to Windows 10 and am looking for a replacement Media Center. I've tried Media Portal and it seems very good.

However, TVService.exe keep the PC awake all the time - the fans just run constantly (I think it may be in 'Away mode'?).

I've disabled TVService.exe and the PC sleeps fine - however Media Portal obviously doesn't work.

Does everyone have this issue? Or can anyone help?
 

mm1352000

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    Hello and welcome! :)

    I'll get straight to the point: have you enabled the PowerScheduler plugin for both TV Server and MediaPortal [client/front-end]? That is the plugin that most of us use to send our PCs to sleep automatically when they're idle, and wake them for recordings, EPG collecting etc.
     

    bb193

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    Hello and welcome! :)

    I'll get straight to the point: have you enabled the PowerScheduler plugin for both TV Server and MediaPortal [client/front-end]? That is the plugin that most of us use to send our PCs to sleep automatically when they're idle, and wake them for recordings, EPG collecting etc.

    Many thanks for such a rapid and helpful reply :) As you can tell, while I'm fairly experienced with (MS) Media Center, I'm a total newbie with Media Portal - so there will be lots of dumb questions and the basic assumption of those answering must be I know nothing (won't go far wrong)! Sorry :(

    As the sleep thing was built in to MS Media Center, I sort of assumed that it would be with Media Portal. Looking up the PowerScheduler, is this it - http://wiki.team-mediaportal.com/PowerScheduler ?

    It sort of implies that it is built in, works behind the scenes and doesn't have a user interface - which I take it to mean that it just works? Obviously I have go that completely wrong and I do need to do something to make it provide the sleep when idle, wake to record and update the EPG functionality that I hope can be provided. Is that right?
     

    mm1352000

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    Many thanks for such a rapid and helpful reply :)
    No problem; that's what we're here for! :)

    As you can tell, while I'm fairly experienced with (MS) Media Center, I'm a total newbie with Media Portal - so there will be lots of dumb questions and the basic assumption of those answering must be I know nothing (won't go far wrong)! Sorry :(
    No need to apologise. We'd much rather you asked than get frustrated trying to solve problems on your own.

    Looking up the PowerScheduler, is this it - http://wiki.team-mediaportal.com/PowerScheduler ?
    Yes, that's the one. :)

    It sort of implies that it is built in, works behind the scenes and doesn't have a user interface - which I take it to mean that it just works?
    Yes, it should "just work". :)
    There are user interfaces for configuration. All is explained in the sub-sections. For example:
    http://wiki.team-mediaportal.com/1_...lugins/Power_Scheduler/2_Server_Configuration

    Obviously I have go that completely wrong and I do need to do something to make it provide the sleep when idle, wake to record and update the EPG functionality that I hope can be provided. Is that right?
    The standard expectations such as waking for recording should be covered with default configuration. In other words, all you'd have to do for that to work is to enable the plugin.
    EPG stuff is configured on the server plugin's second tab. You will have to configure if you want the PC to wake for EPG grabbing.
     

    Skywizard

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    I have this issue too but was putting up with it for the time being as I am new to MP (coming from Win 7 WMC). I thought I was using the power scheduler, well I think I am but may not be on both server and client in my single seat. My Client PC also does not sleep. I will have a good read of the WiKi and take it from there - thanks to the OP for raising this issue.

    Edit: I have now checked my power scheduler and set the P&P mode for the server and enabled it for the client (which is what I had done previously).

    I did note that I should not configure the windows power options which is what I had done - I set it all to sleep - power button and any other option I had that would sleep..... I see from the WiKi that once applied in MP that I should not now go back to the windows power options. Can you just confirm that the MP Power scheduler once APPLY has been clicked I do not need to anything more?

    When I am finished for the evening I press the power toggle to send it off to sleep and it would start right back up again. So what is the correct way to to put MP to sleep?

    EPG - I am using an XML script to get the EPG from a web site IceTV Guide in Australia, so I have not ticked the wake for EPG download as I specify when configuring the XML at what time the EPG will be updated - is that correct or do I still need to tick the power scheduler to wake up for EPG download?
     
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    HTPCSourcer

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    I have this issue too but was putting up with it for the time being as I am new to MP (coming from Win 7 WMC). I thought I was using the power scheduler, well I think I am but may not be on both server and client in my single seat. My Client PC also does not sleep.
    One Thing from my side is that after having upgraded to Win 10, the main Client is no longer going into standby. This is clearly a MePo powerscheduler issue becasue without MediaPortal the PC standby and resumes correctly. I will open a separate thread for this with logs when I have time to collect them.

    Can you just confirm that the MP Power scheduler once APPLY has been clicked I do not need to anything more?
    That's correct (unless you have ticked the "Force to go into standby", however, with the caveat of having seen issues under Win 10.

    When I am finished for the evening I press the power toggle to send it off to sleep and it would start right back up again. So what is the correct way to to put MP to sleep?
    That's up to you. You can either actively send the PC into standby or let Windows handle this, e.g. aftzer 5 min of idle time.

    I have not ticked the wake for EPG download as I specify when configuring the XML at what time the EPG will be updated - is that correct or do I still need to tick the power scheduler to wake up for EPG download?
    If this uses xmltv then you probably have also defined a time in the xmltv sectionfor each read process, hence no need to actively wake up the PC. That's easy to verify though. If you receive new EPG data evetry day, then Things work as supposed.
     

    Skywizard

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    One Thing from my side is that after having upgraded to Win 10, the main Client is no longer going into standby. This is clearly a MePo powerscheduler issue becasue without MediaPortal the PC standby and resumes correctly. I will open a separate thread for this with logs when I have time to collect them.
    I will have to look out for that thread and follow it...
     

    CyberSimian

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    I press the power toggle to send it off to sleep and it would start right back up again.
    I had this happen for a short period (on Vista), although I use hibernation. The cause was my ADSL router.

    Once the router knew that there was something at the end of the ethernet cable, it would ping it (or something like that) every few seconds or minutes. Because I had a version of wake-on-lan enabled on the HTPC, it caused the HTPC to wake a few seconds after it had hibernated.

    Switching off the router was the quick test to confirm that this was the cause, with the longer term solution being to disable WOL on the HTPC. (Actually, I find it hard to believe that it is not possible to use WOL on PCs connected to routers, so perhaps there is some option on my router that I need to set, or there is a bug in the router's firmware.)

    -- from CyberSimian in the UK
     

    HTPCSourcer

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    I press the power toggle to send it off to sleep and it would start right back up again.
    I had this happen for a short period (on Vista), although I use hibernation. The cause was my ADSL router.
    Ah, I must have overlooked this input from Skywizard.

    Please open your device manager and check out the energy properties of your network/LAN chip. It should be set in such way that only "magic packages are allowed to wake" up the PC. Otherwise any network traffic will immediatly resume the PC.
     

    bb193

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    Many thanks for such a comprehensive and understanding reply.

    You were dead right, the PowerScheduler plugin wasn't enabled. So I have enabled it for both the server and the client and set the sleep time for ten minutes (after enabling the TVService.exe service). Just for good measure I rebooted the computer and restarted the computer.

    Unfortunately, I still seem to be in the situation where the computer still doesn't go to sleep after it has woken to record :( And if I disable TVService.exe, it does go to sleep in a well behaved way, so it seems like it is that service that is causing my problem.

    Any idea what I am missing? PowerScheduler does work OK with Windows 10, doesn't it? Is there anything else that I can try?
     

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