thanks for the quick reply
unfortunately that didn't help (i also couldn't find the button to link to the user files from the config but I had been deleting c:\documents and settings\all users\application data\team mediaportal\mediaportal\cache.
anyway, i have found the solution
I had disabled menu animations because they had been annoying me in monochrome. when i put them back on it was fine
thanks again for you help and support
unfortunately that didn't help (i also couldn't find the button to link to the user files from the config but I had been deleting c:\documents and settings\all users\application data\team mediaportal\mediaportal\cache.
anyway, i have found the solution
I had disabled menu animations because they had been annoying me in monochrome. when i put them back on it was fine
thanks again for you help and support