[solved] Cannot launch TV Configuration (1 Viewer)

pieroxy

Portal Pro
November 21, 2005
61
0
Paris, France
I just installed MP2 on a windows 8.1 machine freshly installed and when I launch the TV Server utility it displays the following:

upload_2017-6-11_21-10-50.png


Does anyone have any idea ?
 

HTPCSourcer

MP2 Product Manager
  • Team MediaPortal
  • May 16, 2008
    11,431
    2,333
    Germany Germany
    Country flag
    Thanks for the logs.

    The problem is apparent here:
    [2017-06-16 22:53:24,893] [23376 ] [Main ] [ERROR] - SlimTvService: Failed to start TV service thread within 10 seconds.
    [2017-06-16 22:53:25,207] [23690 ] [Main ] [WARN ] - SlimTvService: Unable to configure MediaSource for recordings, probably TV configuration wasn't run yet.
    [2017-06-16 22:53:25,207] [23690 ] [Main ] [INFO ] - SlimTvService: Initialised
    But this is not giving any information about the why. Please change log level from INFO to DEBUG as explained in the WIki (Bug Reports and Log Files), then restart the MP2 Server service in Windows. About the last thing: I have found that sometimes Restarting is not doing the job and Stop followed by Start resets the situation, so you may want to try that also. Then try to run the TV Configuration again.

    Just to be sure: there is no active parallel MP1 installation in place?
     

    pieroxy

    Portal Pro
    November 21, 2005
    61
    0
    Paris, France
    Here are the debug logs. I'm not so sure anymore my HDHomerun is the problem here. Could you have a look ?

    Thanks again for your help and time.
     

    HTPCSourcer

    MP2 Product Manager
  • Team MediaPortal
  • May 16, 2008
    11,431
    2,333
    Germany Germany
    Country flag
    Salut,

    The issue is unchanged: the server process cannot launch/connect to the internal SlimTvSerevice:
    [2017-06-19 08:08:13,324] [41886 ] [Main ] [ERROR] - SlimTvService: Failed to start TV service thread within 10 seconds.
    Proposal:
    • Do a repair install of MP2 by running the setup.exe again and selecting "Repair" when prompted.
    • If this doesn't help, the uninstall MP2 completely, reboot, then reinstall and try again
     

    pieroxy

    Portal Pro
    November 21, 2005
    61
    0
    Paris, France
    Thanks for your answer. I did that quite a while ago actually. I even tried with MP1 to no avail. Is there a way to make the logs more verbose?
     

    HTPCSourcer

    MP2 Product Manager
  • Team MediaPortal
  • May 16, 2008
    11,431
    2,333
    Germany Germany
    Country flag
    I even tried with MP1 to no avail.
    Aha, that's an important information. Then the issue is within the TVServer package files. We essentially use (a slightly modified) MP1 set for this purpose.

    Is there a way to make the logs more verbose?
    No, logging references the running processes - if they don't even get initiated there is nothing to log.

    Have you looked at the Windows event log if there's anything about it? Could you also please give details about your hardwarew? Best would be if you filled in the hardware specs in your forum profile. Don't forget to switch the hardware info to visible.

    @morpheus_xx , I'm clueless what else to try. Any idea?
     

    HTPCSourcer

    MP2 Product Manager
  • Team MediaPortal
  • May 16, 2008
    11,431
    2,333
    Germany Germany
    Country flag
    Hang on, I've overlooked this:
    [2017-06-19 08:07:55,030] [23593 ] [Dokan ] [ERROR] - Dokan: Error mounting virtual filesystem at 'C:\ProgramData\Team MediaPortal\MP2-Server\RemoteResources' (is DOKAN not installed?)
    This is independent of the TV thread part, but it illustrates that yor whole setupis not correctly installed!

    Please
    • Uninstall MP2
    • Delete/Rename the C:\ProgramData\TeamMediaPortal
    • Uninstall Dokan
    • Reboot
    • Install MP2 using the SetupLogging.bat
    If problems pertain, post the setup log.

    And lastly: Do you still have MP1 installed? If yes, are you sure that you have deactivated the TV Server service before installing MP2?
     

    pieroxy

    Portal Pro
    November 21, 2005
    61
    0
    Paris, France
    So, first of all, it is confirmed to be my TV card driver that is the culprit. So I'm going to install an older one and that will do it. Hop in here if you are interested by the subject: HDHomerun VIEW freezes - Silicondust

    Sorry about the disturbance here. And thanks for your help.

    Next, I have no clue what Dokan is... I have never installed it. I'll try what you suggested.

    Last, I only tried MP1 out of despair, and only after having uninstalled MP2. I then completely removed MP1 before reinstalling MP2.
     

    Users Who Are Viewing This Thread (Users: 0, Guests: 1)

    OP Similar threads Forum Replies Date
    J [solved] Newbie to MediaPortal 2 - Cannot open/run TV programs Newcomers Forum 4
    caveman [solved] Cannot download new version My TVSeries 5
    B xmltv - cannot import tvguide.xml australia Installation, configuration support 0
    T I cannot get a basic media import-what is the best configuration? General 10
    Terra LAVFilter Plugin cannot be updated (MP1.23) MediaPortal 1 Plugins 10
    Baron of L/S [solved] Cannot record MediaPortal 1 Talk 3
    D Cannot get a fully populated UK Freesat EPG (DVB-S) General 14
    K [solved] Cannot get EPG populating in the UK General 7
    Terra [solved] MP TV Server cannot find any channels anymore, DVB viewer works Installation, configuration support 8
    N [solved] Cannot delete recordings from remote client MediaPortal 2 32
    N [fixed] [MP2-786] Cannot play audio playlist with >=1000 entries 2.2 Archive 36
    D [solved] Initital testing with second client - cannot play recorded TV General 33
    U Client cannot tune channels General 1
    G [solved] Cannot skip when programme info is visible Archive 20
    O [solved] Cannot find TV DVB-T2 channels (TBS-6281SE) Newcomers Forum 7
    M Cannot connect after W10 update General Support 5
    R How to launch Stereoscopic Player for 3D MKV OffTopic 4
    toricred [solved] Configuring TV Server to use NAS General 1
    framug [solved] Some changes/fix in MP1 configuration client and server Submit: code patches (MediaPortal/TV-Server/etc.) 14
    W Info on particular configuration Installation, configuration support 2
    horned_reaper MediaPortal configuration error log message General Support 1
    T TV Series Configuration funktioniert nicht Plugins & Erweiterungen 15
    HTPCSourcer [Evaluate] Remove obsolete menu entries from "MP2 TV Configuration" MediaPortal 2 0
    P Configuration Moving Pictures Support d'installation et de configuration 0
    cbr954rr How to disable a pre-configured plugin? General 2
    Similar threads

























    Top Bottom