[no Bug] Channel not available / No PMT found (4 Viewers)

mm1352000

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    Thank you mm1352000,
    I did the update satellite list and the rescan, but the three RAI channels are still missing.

    I received an answer from a TV-satellite forum and they said I should change the frequency on the receiver to 10992 V SR 27500 FEC 2/3. Well, I don't know how to do that in the TV-server configuration.

    I would like to attach the logs with the "report bug" option, but I can't find this option.
    Thank you again.

    Okay, it looks like that transponders is already in the transponder list. To get your logs:

    1. Open your start menu.
    2. Search for the MediaPortal folder.
    3. Open the "debug mode" link.
    4. Select the 3rd option to zip up all your logs.
    5. Post the logs here.

    Easy! :)
     

    Zorg

    Portal Pro
    June 12, 2008
    174
    8
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    OK.
    The thing is I have the tvserver in a differente computer, and the "debug mode" link appears in the two computers where I have the clients.
    Should I browse through the "report bug" option to some directory in the server computer?
     

    mm1352000

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    OK.
    The thing is I have the tvserver in a differente computer, and the "debug mode" link appears in the two computers where I have the clients.
    Should I browse through the "report bug" option to some directory in the server computer?

    Ahh! Fair enough. It is probably easiest to just post the full set of logs like last time - they'll be in C:\ProgramData\Team MediaPortal\MediaPortal TV Server\log.
     

    mm1352000

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    Hi again

    Thanks for the logs. :)

    It looks like the RAI channels have been picked up:

    [COLLAPSE]2011-05-30 08:33:49.429339 [(3)]: ss2:Tune(DVBS:tv: Freq:10992000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet)
    2011-05-30 08:33:49.430339 [(3)]: ss2: Polarity:LinearV 1
    2011-05-30 08:33:49.431339 [(3)]: subch:0 OnBeforeTune
    2011-05-30 08:33:49.433339 [(3)]: ss2: Transponder Frequency:10992 MHz
    2011-05-30 08:33:49.434339 [(3)]: ss2: SymbolRate:27500 KS/s
    2011-05-30 08:33:49.435339 [(3)]: ss2: Fec:Fec_Auto 6
    2011-05-30 08:33:49.437340 [(3)]: ss2: Lnb:Lnb0
    2011-05-30 08:33:49.438340 [(3)]: ss2: Diseqc:Level_1_A_A Level_1_A_A
    2011-05-30 08:33:49.440340 [(3)]: ss2: LNBFrequency:9750 MHz
    2011-05-30 08:33:49.891365 [(3)]: ss2:hw pids:all
    2011-05-30 08:33:49.892366 [(3)]: subch:0 OnAfterTune
    2011-05-30 08:33:49.893366 [(3)]: RunGraph
    2011-05-30 08:33:50.394394 [(3)]: dvb-s ss2: LockedInOnSignal ok
    2011-05-30 08:33:50.396394 [(3)]: subch:0 OnGraphStart
    2011-05-30 08:33:50.397394 [(3)]: subch:0 Graph already running - WaitForPMT
    2011-05-30 08:33:50.398394 [(3)]: subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    2011-05-30 08:33:50.399395 [(3)]: subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    2011-05-30 08:33:50.400395 [(3)]: ss2:scan done:FFFFFFFF
    2011-05-30 08:33:50.401395 [(3)]: Scan: tuner locked:True signal:66 quality:72
    2011-05-30 08:34:10.410539 [(3)]: Found Unknown: Intellibyte Inc DVB-SSU DBC type:12 onid:13E tsid:3070 sid:110 pmt:1B58 hasVideo:0 hasAudio:0
    2011-05-30 08:34:10.412539 [(3)]: Found Unknown: type:0 onid:13E tsid:3070 sid:111 pmt:1B59 hasVideo:0 hasAudio:0
    2011-05-30 08:34:10.413539 [(3)]: Found Unknown: type:0 onid:13E tsid:3070 sid:112 pmt:1B5A hasVideo:0 hasAudio:0
    2011-05-30 08:34:10.415539 [(3)]: Found: DVBS:tv:RAI Rai Movie Freq:10992000 ONID:318 TSID:12400 SID:8502 PMT:0x384 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.417540 [(3)]: Found: DVBS:tv:RAI Rai 1 Freq:10992000 ONID:318 TSID:12400 SID:8511 PMT:0x450 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.418540 [(3)]: Found: DVBS:tv:RAI Rai 2 Freq:10992000 ONID:318 TSID:12400 SID:8512 PMT:0x451 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.420540 [(3)]: Found: DVBS:tv:RAI Rai 3 Freq:10992000 ONID:318 TSID:12400 SID:8513 PMT:0x452 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.421540 [(3)]: Found: DVBS:tv:RAI Rai 4 Freq:10992000 ONID:318 TSID:12400 SID:8514 PMT:0x88 FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.423540 [(3)]: Found: DVBS:radio:RAI FD Leggera Freq:10992000 ONID:318 TSID:12400 SID:8515 PMT:0x10C FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.424540 [(3)]: Found: DVBS:tv:RAI Rai News Freq:10992000 ONID:318 TSID:12400 SID:8516 PMT:0x453 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.426540 [(3)]: Found: DVBS:radio:RAI Multilingue 1 Freq:10992000 ONID:318 TSID:12400 SID:8551 PMT:0x27 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.427540 [(3)]: Found: DVBS:radio:RAI Multilingue 2 Freq:10992000 ONID:318 TSID:12400 SID:8552 PMT:0x2F FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.429540 [(3)]: Found: DVBS:radio:RAI SatelRadio Freq:10992000 ONID:318 TSID:12400 SID:8553 PMT:0x26 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.430540 [(3)]: Found: DVBS:radio:RAI Radio OM unica Freq:10992000 ONID:318 TSID:12400 SID:8554 PMT:0x12D FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.432540 [(3)]: Found: DVBS:radio:RAI Radio2 mono Freq:10992000 ONID:318 TSID:12400 SID:8555 PMT:0x191 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.433540 [(3)]: Found: DVBS:radio:RAI Radio3 mono Freq:10992000 ONID:318 TSID:12400 SID:8556 PMT:0x23 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:34:10.434540 [(3)]: Scan Got 16 from 16 channels[/COLLAPSE]

    The old transponder has other RAI channels too:

    [COLLAPSE]2011-05-30 08:38:47.867907 [(23)]: dvbs ss2: Scan:DVBS:tv: Freq:11766000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:47.868907 [(23)]: ss2:Tune(DVBS:tv: Freq:11766000 ONID:-1 TSID:-1 SID:-1 PMT:0xFFFFFFFF FTA:False LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet)
    2011-05-30 08:38:47.869908 [(23)]: ss2: Polarity:LinearV 1
    2011-05-30 08:38:47.870908 [(23)]: subch:0 OnBeforeTune
    2011-05-30 08:38:47.872908 [(23)]: ss2: Transponder Frequency:11766 MHz
    2011-05-30 08:38:47.873908 [(23)]: ss2: SymbolRate:27500 KS/s
    2011-05-30 08:38:47.874908 [(23)]: ss2: Fec:Fec_Auto 6
    2011-05-30 08:38:47.875908 [(23)]: ss2: Lnb:Lnb22kHz
    2011-05-30 08:38:47.876908 [(23)]: ss2: Diseqc:Level_1_A_A Level_1_A_A
    2011-05-30 08:38:47.877908 [(23)]: ss2: LNBFrequency:10600 MHz
    2011-05-30 08:38:48.330934 [(23)]: ss2:hw pids:all
    2011-05-30 08:38:48.333934 [(23)]: subch:0 OnAfterTune
    2011-05-30 08:38:48.336934 [(23)]: RunGraph
    2011-05-30 08:38:48.839963 [(23)]: dvb-s ss2: LockedInOnSignal ok
    2011-05-30 08:38:48.842963 [(23)]: subch:0 OnGraphStart
    2011-05-30 08:38:48.845963 [(23)]: subch:0 Graph already running - WaitForPMT
    2011-05-30 08:38:48.848964 [(23)]: subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    2011-05-30 08:38:48.851964 [(23)]: subch:0 SetupPmtGrabber:pid FFFFFFFF sid:FFFFFFFF
    2011-05-30 08:38:48.854964 [(23)]: ss2:scan done:FFFFFFFF
    2011-05-30 08:38:48.857964 [(23)]: Scan: tuner locked:True signal:66 quality:80
    2011-05-30 08:38:53.884252 [(23)]: Found: DVBS:radio:RAI FD leggera Freq:11766000 ONID:318 TSID:5200 SID:3314 PMT:0x10C FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.890252 [(23)]: Found: DVBS:radio:RAI Notturno italiano Freq:11766000 ONID:318 TSID:5200 SID:3319 PMT:0x10B FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.894252 [(23)]: Found: DVBS:tv:Rai Rai HD Freq:11766000 ONID:318 TSID:5200 SID:3401 PMT:0x450 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.897252 [(23)]: Found: DVBS:tv:RAI RaiMed Freq:11766000 ONID:318 TSID:5200 SID:3404 PMT:0x104 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.900252 [(23)]: Found: DVBS:tv:RAI Rai Scuola Freq:11766000 ONID:318 TSID:5200 SID:3406 PMT:0x105 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.902253 [(23)]: Found: DVBS:tv:RAI Senato Freq:11766000 ONID:318 TSID:5200 SID:3408 PMT:0x453 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.904253 [(23)]: Found: DVBS:tv:Rai Rai 5 Freq:11766000 ONID:318 TSID:5200 SID:3410 PMT:0x6D FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.906253 [(23)]: Found: DVBS:tv:Rai Rai yoyo Freq:11766000 ONID:318 TSID:5200 SID:3430 PMT:0x302 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearV InnerFecRate:Rate2_3 DisEqc:Level1AA band:Universal Pilot:NotSet RollOff:NotSet
    2011-05-30 08:38:53.908253 [(23)]: Found Unknown: Rai download type:131 onid:13E tsid:1450 sid:DAB pmt:56 hasVideo:0 hasAudio:0
    2011-05-30 08:38:53.910253 [(23)]: Scan Got 9 from 9 channels[/COLLAPSE]

    Are you *sure* they're not in the list - they should be easy to find with the search box. You might not like this but perhaps it would be best to delete all your channels and do a full rescan.
     

    Zorg

    Portal Pro
    June 12, 2008
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    Thank you very much!
    I found them using the search function. Yesterday I ordered by name the list of all channels and I thought it were still alphabetically ordered, and that's why I couldn't find the RAI 1, 2 y 3. They were probably at the end of the list or I don't know where.
    Well, thank you again for your time. Have a nice day!
     

    mm1352000

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    Thank you very much!
    I found them using the search function. Yesterday I ordered by name the list of all channels and I thought it were still alphabetically ordered, and that's why I couldn't find the RAI 1, 2 y 3. They were probably at the end of the list or I don't know where.
    Well, thank you again for your time. Have a nice day!

    No problem :)
     

    Jelmo

    Portal Pro
    September 8, 2007
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    AW: Channel not available / No PMT found

    i´d like to confirm this issue. Since upgrading from 1.2 Alpha to 1.2 Beta i get no PMT found. The problem is that this occurs sporadicly. I have two FireDTV DVB-C cards daisychained. I have set both cards to STOP. For me it looks like that i can´t tune to any transponder if this occurs. Also restart the service dosn´t help. After few minutes it´s working normal.
    I´m using also MDAPI, but i have also disabled and deinstalled it -- whithout fixxing the problem.
    I can post some log´s later if needed, but a quick check to the Log´s posted from PAT tells me that is the same error.
     

    mm1352000

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    *bump*

    Jelmo
    If you're still having problems and you want them to be resolved in 1.2.0rc then you need to post logs in the next couple of days.
     

    Jelmo

    Portal Pro
    September 8, 2007
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    AW: Channel not available / No PMT found

    Hi,

    sorry ... seems, that this issue isn´t replicabale for me since two weeks. SO i had a chat to the provider ... and they confirmed
    that they had some problems in the dvb-c network. On they HP ... we have currently no errors ;)
    So a technican confirmed it to me. After two weeks everything is working as expected. No PMT errors. Sorry for wasting of time.

    /Daniel
     

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