[confirm] Freeze while changing channels (2 Viewers)

charettepa

Portal Pro
April 2, 2011
107
6
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Canada Canada
here are my logs using watchdog/debug mode

anyways what happens exactly for me is this

launch tv on channel 43.1
then switch to 6.1
the server and the client crash
you must reboot

if i stop the channel then load the second one no error
this only happens between these 2 channels
it also only seems to happen if i switch the channel within 10 seconds of loading

the problem rarely happens on the server (single seat)
but is very reproduceable on the clients
 

MdFolter

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  • December 7, 2005
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    Breugel
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    Netherlands Netherlands
    Hi there,

    Had the same problem while changing channels. I viewed the logs and discovered some problem with the teletext module. I disabled subtitles from teletext and voila, everything works like a charm!
    While the symptoms might be the same the origin of the problem might be different!

    keep up the good works! Thanks!

    Marcel
     

    SiLenTYL

    Retired Team Member
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  • April 23, 2004
    1,144
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    i probably have a different bug as my tv is in Mpeg2 here in australia, but it also sometimes bugs out when changing channels

    i go to the EPG screen to change channels usually... sometimes when i change the channel it brings up the "waiting" scroll (using the StreamedMP skin)..but it will freeze on the EPG screen

    i use my remote to hit the "stop" button

    then i hit the MCE home button

    bingo! im back to the MP home screen and i can navigate my way inside MP and everything works again

    another time i alt+tabsed out of MP then back in .. then changing channel would give me a black screen with audio over the top... perhaps a focus issue?
     

    mm1352000

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  • September 1, 2008
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    charettepa: I've looked briefly at your logs but I can't tell exactly what is going wrong that is so serious that both MP and TV Server would crash at the same time. That seems very "extreme". I'll take another look when I get home though.

    MdFolter, SiLenTYL: either of you got logs? From what you've both described, this issue is *not* the same thing as what charettepa is seeing.

    mm
     

    charettepa

    Portal Pro
    April 2, 2011
    107
    6
    Home Country
    Canada Canada
    @charettepa: I've looked briefly at your logs but I can't tell exactly what is going wrong that is so serious that both MP and TV Server would crash at the same time. That seems very "extreme". I'll take another look when I get home though.

    @MdFolter, SiLenTYL: either of you got logs? From what you've both described, this issue is *not* the same thing as what charettepa is seeing.

    mm

    thank you for reviewing
    i have made 1 more observation
    when this happens the server isnt completely crashed
    another client can connect but regardless of channel selected
    it can never be stopped

    any function other than tv continues to work on any other client
    but the frozen ones remain frozen

    rebooting only the client alows me to do anything but use tv
    in order to use tv
    i must reboot the server
     

    Jelmo

    Portal Pro
    September 8, 2007
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    AW: Freeze while changing channels

    What Card Type did you configure in the TV Server ?
    Generic or DVB-C,DVB-S or DVB-T ?
    Did you use Pause Graph or STOP Graph ?
     

    charettepa

    Portal Pro
    April 2, 2011
    107
    6
    Home Country
    Canada Canada
    i have a hauppauge hvr 2250
    and a silicon dust hdhr3

    i use stop graph

    it is set to generic and changing it to atsc does not help

    atsc = 8vsb

    ***update***

    i believe stop graph is not actually stopping
    i separated the 2 channels to only work on individual cards
    which forces both to start from a stopped state as it actually calls another card rather than reuse the active one
    by doing this i am not having any problems at all

    would it be possible to add an option forces a full card stop before loading another channel
    this will of coarse slow down channel changes if option is selected
    but will stop crashing for those who need it
    i really dont like keeping the channels set to 1 specific tuner each

    hop this helps fix the issue from your end
     

    mm1352000

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  • September 1, 2008
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    thank you for reviewing
    i have made 1 more observation
    when this happens the server isnt completely crashed
    another client can connect but regardless of channel selected
    it can never be stopped

    any function other than tv continues to work on any other client
    but the frozen ones remain frozen

    rebooting only the client alows me to do anything but use tv
    in order to use tv
    i must reboot the server

    Hmmmm. So what is the CPU usage like on the frozen client and server when this happens?
    Your logs have me really baffled. It is like the log just gets cut short...
     

    charettepa

    Portal Pro
    April 2, 2011
    107
    6
    Home Country
    Canada Canada
    Cpu is no different than when in normal operation
    The client is basically just waiting for the stream to continue
    The spinny icon is stopped

    On server cpu is same as usual but mptvserversetup is not responding
    Killing and restarting dosent help
    As the tvsevice is stuck
    It cannot be stopped
    You must reboot

    Please see my last update 2 posts up
    It appears stop graph is not stopping
    I have a temp workarround
    But only because i have 2 separate tuners
     

    mm1352000

    Retired Team Member
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  • September 1, 2008
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    Please see my last update 2 posts up
    It appears stop graph is not stopping
    I saw your update after I posted - my internet is playing games (all the torrenters start their downloads at 2am :rolleyes:). I don't think that is the problem at all. I've got a bit of a hunch so let's see if this works:

    1. Stop TV Server.
    2. Take a backup of the TVLibrary.dll in your TV Server install folder.
    3. Download and extract the attached TVLibrary.dll into your TV Server install folder.
    4. Start TV Server.
    5. Try to reproduce the problem.

    mm
     

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