[solved] Install help. Failed with log (1 Viewer)

[breese]

Make sure everything is uninstalled / removed

If there are file / folders in these directories, remove them

C:\ProgramData\Team MediaPortal
C:\Program Files (x86)\Team MediaPortal

Also look to see if Dokan was installed.... During one of the installs, this failed to install

 

[desmond]

Ok there were files in those directories, so I deleted them and retried the install. Exactly the same issue. Here is the log.

 

[desmond]

Can anyone help. I would like to try Mediaportal 2 as Mediaportal 1 has been so good to me.

 

[MrTechno]

From the install log:

[0E28:1354][2017-03-09T22:42:13]i301: Applying execute package: dokan, action: Install, path: C:\ProgramData\Package Cache\3D62E6D105CD4941D0B71BDBBE4C880770EB0240\DokanSetup.exe, arguments: '"C:\ProgramData\Package Cache\3D62E6D105CD4941D0B71BDBBE4C880770EB0240\DokanSetup.exe" /q'
[0E28:1354][2017-03-09T22:42:13]e000: Error 0x80070001: Process returned error: 0x1
[0E28:1354][2017-03-09T22:42:13]e000: Error 0x80070001: Failed to execute EXE package.
[11CC:0254][2017-03-09T22:42:13]e000: Error 0x80070001: Failed to configure per-machine EXE package.

Is that directory still there? I'm guessing /q means "quiet". Maybe you can run it directly from the command line and you might get a more detailed error that just the return code.

 

[HTPCSourcer]

@desmond, can you please execute the setup using the setup-logging.bat and then post the log file?

 

[desmond]

@desmond, can you please execute the setup using the setup-logging.bat and then post the log file?

Hi, the logs I have been making have been from using the batch file. Not sure what else to do?

 

[HTPCSourcer]

Desmond,

Dokan is not installing on your system for some reason. Download the package from here, run the downloaded file and reboot if prompted to do so. Thne run the MP2 setup executable once again.

 

[TechMecha]

Hi there,

i think you have to install an package from ms kb3033929, it is needed to install dokan. I had the same problem during the setup for mp2.

 

[desmond]

Hi there,

i think you have to install an package from ms kb3033929, it is needed to install dokan. I had the same problem during the setup for mp2.

Bingo!!! we have a winner! When i tried to install the Dokan package from the link i got the message that the MS update was required. So im installing that now. I will report back how i go after that. Thanks SO much!!

 

[desmond]

Installed! Thanks Guys!