Installation Setup Failed - Error 0x80070643

Discussion in 'General' started by Snakes, August 15, 2017.

  1. Snakes

    Snakes Portal Member

    Joined:
    August 23, 2012
    Messages:
    28
    Likes Received:
    0
    Gender:
    Male
    Ratings:
    +0 / 0
    Home Country:
    Great Britain (UK) Great Britain (UK)
    I tried to install MediaPortal 2 onto my PC running Windows 7 Home Premium 64 bit. I received the error message:-

    Setup Failed.jpg
    I have examined the log file.....



    Logfile (open)

    [2378:0FCC][2017-08-15T15:32:21]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Clive\AppData\Local\Temp\{9A1A3A4B-5853-4BC4-8010-052EC111DA5E}\.cr\MP2-Setup.exe
    [2378:0FCC][2017-08-15T15:32:21]i009: Command Line: '-burn.clean.room=C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\MP2-Setup.exe -burn.filehandle.attached=196 -burn.filehandle.self=204'
    [2378:0FCC][2017-08-15T15:32:21]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\MP2-Setup.exe'
    [2378:0FCC][2017-08-15T15:32:21]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170815153222.log'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting string variable 'WixBundleName' to value 'MediaPortal 2'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting string variable 'WixBundleManufacturer' to value 'Team MediaPortal'
    [2378:1C28][2017-08-15T15:32:22]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
    [2378:1C28][2017-08-15T15:32:22]i000: Setting version variable 'WixBundleFileVersion' to value '2.1.1707.10312'
    [2378:0FCC][2017-08-15T15:32:22]i100: Detect begin, 8 packages
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'D3DX9_41_Version' to value '9.26.952.2844'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'D3DX9_43_Version' to value '9.29.952.3111'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'Dokan_1000_Version' to value '1.0.3.1000'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'MFC100_Version_x86' to value '10.0.40219.325'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'MFC120_Version_x86' to value '12.0.21005.1'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting version variable 'MFC140_Version_x86' to value '14.0.24215.1'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting string variable 'MFC90_Version_x86' to value '9.0.30729'
    [2378:0FCC][2017-08-15T15:32:22]i000: Setting string variable 'NETFRAMEWORK45' to value '460805'
    [2378:0FCC][2017-08-15T15:32:22]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: NetFx451Web, state: Present, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: VC2008SP1_x86, state: Absent, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: VC2010_x86, state: Absent, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: VC2013_x86, state: Absent, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: VC2015_x86, state: Absent, cached: Complete
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: directx9, state: Absent, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: dokan, state: Absent, cached: Complete
    [2378:0FCC][2017-08-15T15:32:22]i101: Detected package: MainPackage, state: Absent, cached: None
    [2378:0FCC][2017-08-15T15:32:22]i199: Detect complete, result: 0x0
    [2378:0FCC][2017-08-15T15:32:24]i200: Plan begin, 8 packages, action: Install
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition 'NOT MFC90_Version_x86' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: VC2008SP1_x86
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.30319.1) OR NOT MFC100_Version_x86' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: VC2010_x86
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition '(NOT MFC120_Version_x86 >= v12.0.21005.1) OR NOT MFC120_Version_x86' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: VC2013_x86
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition '(NOT MFC140_Version_x86 >= v14.0.24215.0) OR NOT MFC140_Version_x86' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: VC2015_x86
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition '(NOT D3DX9_41_Version >= v9.26.952.2844) OR NOT D3DX9_41_Version OR (NOT D3DX9_43_Version >= v9.29.952.3111) OR NOT D3DX9_43_Version' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: directx9
    [2378:0FCC][2017-08-15T15:32:24]i052: Condition '(NOT Dokan_1000_Version >= v1.0.0.0) OR NOT Dokan_1000_Version' evaluates to false.
    [2378:0FCC][2017-08-15T15:32:24]w321: Skipping dependency registration on package with no dependency providers: dokan
    [2378:0FCC][2017-08-15T15:32:24]i000: Setting string variable 'WixBundleRollbackLog_MainPackage' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170815153222_000_MainPackage_rollback.log'
    [2378:0FCC][2017-08-15T15:32:24]i000: Setting string variable 'WixBundleLog_MainPackage' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170815153222_000_MainPackage.log'
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: VC2008SP1_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: VC2010_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: VC2013_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: VC2015_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: directx9, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: dokan, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
    [2378:0FCC][2017-08-15T15:32:24]i201: Planned package: MainPackage, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [2378:0FCC][2017-08-15T15:32:24]i299: Plan complete, result: 0x0
    [2378:0FCC][2017-08-15T15:32:24]i300: Apply begin
    [2378:0FCC][2017-08-15T15:32:24]i010: Launching elevated engine process.
    [2378:0FCC][2017-08-15T15:32:24]i011: Launched elevated engine process.
    [2378:0FCC][2017-08-15T15:32:25]i012: Connected to elevated engine.
    [192C:27D4][2017-08-15T15:32:25]i358: Pausing automatic updates.
    [192C:27D4][2017-08-15T15:32:25]i359: Paused automatic updates.
    [192C:27D4][2017-08-15T15:32:25]i360: Creating a system restore point.
    [192C:27D4][2017-08-15T15:32:35]i361: Created a system restore point.
    [192C:27D4][2017-08-15T15:32:35]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, options: 0x7, disable resume: No
    [192C:27D4][2017-08-15T15:32:36]i000: Caching bundle from: 'C:\Users\Clive\AppData\Local\Temp\{0E8C1FB4-A7C3-418D-9320-D11A35DB129C}\.be\MP2-Setup.exe' to: 'C:\ProgramData\Package Cache\{f7873358-f1d3-4940-9944-2a5231b2009c}\MP2-Setup.exe'
    [192C:27D4][2017-08-15T15:32:36]i320: Registering bundle dependency provider: {f7873358-f1d3-4940-9944-2a5231b2009c}, version: 2.1.1707.10312
    [192C:27D4][2017-08-15T15:32:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: Active, restart initiated: No, disable resume: No
    [192C:1A8C][2017-08-15T15:32:41]i305: Verified acquired payload: MainPackage at path: C:\ProgramData\Package Cache\.unverified\MainPackage, moving to: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\MP2-Setup.msi.
    [192C:27D4][2017-08-15T15:32:41]i323: Registering package dependency provider: {3E9F6A98-1564-4D6D-8A07-6551215E2D34}, version: 2.1.1707.10312, package: MainPackage
    [192C:27D4][2017-08-15T15:32:41]i301: Applying execute package: MainPackage, action: Install, path: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\MP2-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
    [192C:27D4][2017-08-15T15:33:11]e000: Error 0x80070643: Failed to install MSI package.
    [192C:27D4][2017-08-15T15:33:11]e000: Error 0x80070643: Failed to execute MSI package.
    [2378:0FCC][2017-08-15T15:33:11]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [2378:0FCC][2017-08-15T15:33:11]i319: Applied execute package: MainPackage, result: 0x80070643, restart: None
    [2378:0FCC][2017-08-15T15:33:11]e000: Error 0x80070643: Failed to execute MSI package.
    [192C:27D4][2017-08-15T15:33:11]i318: Skipped rollback of package: MainPackage, action: Uninstall, already: Absent
    [2378:0FCC][2017-08-15T15:33:11]i319: Applied rollback package: MainPackage, result: 0x0, restart: None
    [192C:27D4][2017-08-15T15:33:11]i329: Removed package dependency provider: {3E9F6A98-1564-4D6D-8A07-6551215E2D34}, package: MainPackage
    [192C:27D4][2017-08-15T15:33:11]i351: Removing cached package: MainPackage, from path: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\
    [192C:27D4][2017-08-15T15:33:11]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: None, restart: None, disable resume: No
    [192C:27D4][2017-08-15T15:33:11]i330: Removed bundle dependency provider: {f7873358-f1d3-4940-9944-2a5231b2009c}
    [192C:27D4][2017-08-15T15:33:11]i352: Removing cached bundle: {f7873358-f1d3-4940-9944-2a5231b2009c}, from path: C:\ProgramData\Package Cache\{f7873358-f1d3-4940-9944-2a5231b2009c}\
    [192C:27D4][2017-08-15T15:33:11]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: None, restart initiated: No, disable resume: No
    [2378:0FCC][2017-08-15T15:33:11]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No


    The error line states "Failed to install MSI package".

    Can anyone advise what action I should take to rectify this?
     
    Last edited by a moderator: August 15, 2017
  2. Google AdSense Guest Advertisement



    to hide all adverts.
  3. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,513
    Likes Received:
    1,106
    Gender:
    Male
    Ratings:
    +2,374 / 21
    Home Country:
    Germany Germany
    Show System Specs
    Hello @Snakes ,

    Welcome to the MediaPortal forum :).

    The error message 0x8007643 is a generic Windows message that points to your Windows itself being the culprit. A possible cause would be a corrupted .NET installation. You could download the Microsoft .NET Framework Repair Tool and check if your installation is OK.

    Next thing to verify is if your Windows 7 is fully updated. Does the Windows upate service function normally, i.e. can you run a search and does it find updates?
     
  4. Snakes

    Snakes Portal Member

    Joined:
    August 23, 2012
    Messages:
    28
    Likes Received:
    0
    Gender:
    Male
    Ratings:
    +0 / 0
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Thanks so much for your suggestions.

    I downloaded and ran the Microsoft NetfxRepairTool and I can't remember if it found an issue or not (Sorry but I was trying to fix another problem on my other PC! Anyway, I think it did). I uninstalled and reinstalled the Net Framework 4.5.

    I checked the Windows Update service was failing to install one recent update.

    Windows Update.jpg

    So I then followed instructions to fix the updating problem (I did get the blue screen of death but restarted and the updates worked).

    So, I then tried to install MediaPortal 2 and hit the same issue. Here is the log file which I believe is identical.

    Log (open)

    [26E8:0424][2017-08-16T08:15:54]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Clive\AppData\Local\Temp\{0A4EEF38-5B09-43C5-9DB8-69D9CD537F63}\.cr\MP2-Setup.exe
    [26E8:0424][2017-08-16T08:15:54]i009: Command Line: '-burn.clean.room=C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\MP2-Setup.exe -burn.filehandle.attached=196 -burn.filehandle.self=204'
    [26E8:0424][2017-08-16T08:15:54]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\MP2-Setup.exe'
    [26E8:0424][2017-08-16T08:15:54]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Clive\Downloads\Software\MP2-Setup-2.1.1\'
    [26E8:0424][2017-08-16T08:15:54]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170816081554.log'
    [26E8:0424][2017-08-16T08:15:54]i000: Setting string variable 'WixBundleName' to value 'MediaPortal 2'
    [26E8:0424][2017-08-16T08:15:54]i000: Setting string variable 'WixBundleManufacturer' to value 'Team MediaPortal'
    [26E8:24E0][2017-08-16T08:15:54]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
    [26E8:24E0][2017-08-16T08:15:54]i000: Setting version variable 'WixBundleFileVersion' to value '2.1.1707.10312'
    [26E8:0424][2017-08-16T08:15:55]i100: Detect begin, 8 packages
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'D3DX9_41_Version' to value '9.26.952.2844'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'D3DX9_43_Version' to value '9.29.952.3111'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'Dokan_1000_Version' to value '1.0.3.1000'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'MFC100_Version_x86' to value '10.0.40219.325'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'MFC120_Version_x86' to value '12.0.21005.1'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting version variable 'MFC140_Version_x86' to value '14.0.24215.1'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting string variable 'MFC90_Version_x86' to value '9.0.30729'
    [26E8:0424][2017-08-16T08:15:55]i000: Setting string variable 'NETFRAMEWORK45' to value '460805'
    [26E8:0424][2017-08-16T08:15:55]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: NetFx451Web, state: Present, cached: None
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: VC2008SP1_x86, state: Absent, cached: None
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: VC2010_x86, state: Absent, cached: None
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: VC2013_x86, state: Absent, cached: None
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: VC2015_x86, state: Absent, cached: Complete
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: directx9, state: Absent, cached: None
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: dokan, state: Absent, cached: Complete
    [26E8:0424][2017-08-16T08:15:55]i101: Detected package: MainPackage, state: Absent, cached: None
    [26E8:0424][2017-08-16T08:15:55]i199: Detect complete, result: 0x0
    [26E8:0424][2017-08-16T08:15:58]i200: Plan begin, 8 packages, action: Install
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
    [26E8:0424][2017-08-16T08:15:58]i052: Condition 'NOT MFC90_Version_x86' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: VC2008SP1_x86
    [26E8:0424][2017-08-16T08:15:58]i052: Condition '(NOT MFC100_Version_x86 >= v10.0.30319.1) OR NOT MFC100_Version_x86' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: VC2010_x86
    [26E8:0424][2017-08-16T08:15:58]i052: Condition '(NOT MFC120_Version_x86 >= v12.0.21005.1) OR NOT MFC120_Version_x86' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: VC2013_x86
    [26E8:0424][2017-08-16T08:15:58]i052: Condition '(NOT MFC140_Version_x86 >= v14.0.24215.0) OR NOT MFC140_Version_x86' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: VC2015_x86
    [26E8:0424][2017-08-16T08:15:58]i052: Condition '(NOT D3DX9_41_Version >= v9.26.952.2844) OR NOT D3DX9_41_Version OR (NOT D3DX9_43_Version >= v9.29.952.3111) OR NOT D3DX9_43_Version' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: directx9
    [26E8:0424][2017-08-16T08:15:58]i052: Condition '(NOT Dokan_1000_Version >= v1.0.0.0) OR NOT Dokan_1000_Version' evaluates to false.
    [26E8:0424][2017-08-16T08:15:58]w321: Skipping dependency registration on package with no dependency providers: dokan
    [26E8:0424][2017-08-16T08:15:58]i000: Setting string variable 'WixBundleRollbackLog_MainPackage' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170816081554_000_MainPackage_rollback.log'
    [26E8:0424][2017-08-16T08:15:58]i000: Setting string variable 'WixBundleLog_MainPackage' to value 'C:\Users\Clive\AppData\Local\Temp\MediaPortal_2_20170816081554_000_MainPackage.log'
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: VC2008SP1_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: VC2010_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: VC2013_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: VC2015_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: directx9, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: dokan, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
    [26E8:0424][2017-08-16T08:15:58]i201: Planned package: MainPackage, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [26E8:0424][2017-08-16T08:15:58]i299: Plan complete, result: 0x0
    [26E8:0424][2017-08-16T08:15:58]i300: Apply begin
    [26E8:0424][2017-08-16T08:15:58]i010: Launching elevated engine process.
    [26E8:0424][2017-08-16T08:15:58]i011: Launched elevated engine process.
    [26E8:0424][2017-08-16T08:15:58]i012: Connected to elevated engine.
    [2730:2550][2017-08-16T08:15:58]i358: Pausing automatic updates.
    [2730:2550][2017-08-16T08:15:59]i359: Paused automatic updates.
    [2730:2550][2017-08-16T08:15:59]i360: Creating a system restore point.
    [2730:2550][2017-08-16T08:16:36]i361: Created a system restore point.
    [2730:2550][2017-08-16T08:16:36]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, options: 0x7, disable resume: No
    [2730:2550][2017-08-16T08:16:37]i000: Caching bundle from: 'C:\Users\Clive\AppData\Local\Temp\{8D7CDC5A-069E-4315-B3FD-CAD7B32FC9F3}\.be\MP2-Setup.exe' to: 'C:\ProgramData\Package Cache\{f7873358-f1d3-4940-9944-2a5231b2009c}\MP2-Setup.exe'
    [2730:2550][2017-08-16T08:16:37]i320: Registering bundle dependency provider: {f7873358-f1d3-4940-9944-2a5231b2009c}, version: 2.1.1707.10312
    [2730:2550][2017-08-16T08:16:37]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: Active, restart initiated: No, disable resume: No
    [2730:21CC][2017-08-16T08:16:43]i305: Verified acquired payload: MainPackage at path: C:\ProgramData\Package Cache\.unverified\MainPackage, moving to: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\MP2-Setup.msi.
    [2730:2550][2017-08-16T08:16:43]i323: Registering package dependency provider: {3E9F6A98-1564-4D6D-8A07-6551215E2D34}, version: 2.1.1707.10312, package: MainPackage
    [2730:2550][2017-08-16T08:16:43]i301: Applying execute package: MainPackage, action: Install, path: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\MP2-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
    [2730:2550][2017-08-16T08:38:15]e000: Error 0x80070643: Failed to install MSI package.
    [2730:2550][2017-08-16T08:38:15]e000: Error 0x80070643: Failed to execute MSI package.
    [26E8:0424][2017-08-16T08:38:15]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [26E8:0424][2017-08-16T08:38:15]i319: Applied execute package: MainPackage, result: 0x80070643, restart: None
    [26E8:0424][2017-08-16T08:38:15]e000: Error 0x80070643: Failed to execute MSI package.
    [2730:2550][2017-08-16T08:38:15]i318: Skipped rollback of package: MainPackage, action: Uninstall, already: Absent
    [26E8:0424][2017-08-16T08:38:15]i319: Applied rollback package: MainPackage, result: 0x0, restart: None
    [2730:2550][2017-08-16T08:38:15]i329: Removed package dependency provider: {3E9F6A98-1564-4D6D-8A07-6551215E2D34}, package: MainPackage
    [2730:2550][2017-08-16T08:38:15]i351: Removing cached package: MainPackage, from path: C:\ProgramData\Package Cache\{3E9F6A98-1564-4D6D-8A07-6551215E2D34}v2.1.1707.10312\
    [2730:2550][2017-08-16T08:38:15]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: None, restart: None, disable resume: No
    [2730:2550][2017-08-16T08:38:15]i330: Removed bundle dependency provider: {f7873358-f1d3-4940-9944-2a5231b2009c}
    [2730:2550][2017-08-16T08:38:15]i352: Removing cached bundle: {f7873358-f1d3-4940-9944-2a5231b2009c}, from path: C:\ProgramData\Package Cache\{f7873358-f1d3-4940-9944-2a5231b2009c}\
    [2730:2550][2017-08-16T08:38:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f7873358-f1d3-4940-9944-2a5231b2009c}, resume: None, restart initiated: No, disable resume: No
    [26E8:0424][2017-08-16T08:38:15]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No


    I very much appreciate your support and guidance. What next?
     
    Last edited by a moderator: August 16, 2017
  5. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,513
    Likes Received:
    1,106
    Gender:
    Male
    Ratings:
    +2,374 / 21
    Home Country:
    Germany Germany
    Show System Specs
    OK

    Please make sure that you can search for any new update without problems.

    Hhm., not sure what to recommend now :confused:. You could try to
    1. Uninstall MP 2.1.1
    2. Launch Regedit
    3. Search for "MediaPortal" and delete any occurrence
    4. Reboot (just to be sure)
    5. Then try to reinstall MP 2.1.1
     
  6. Snakes

    Snakes Portal Member

    Joined:
    August 23, 2012
    Messages:
    28
    Likes Received:
    0
    Gender:
    Male
    Ratings:
    +0 / 0
    Home Country:
    Great Britain (UK) Great Britain (UK)
    Thanks for your reply.

    As far as I can tell I haven't managed to install it yet so can't uninstall it (I've checked using the Windows Programs and Features uninstall facility but can't see it listed and also used Revo Uninstaller but same again).

    Launched Regedit but could not find MediaPortal under any software folders (tried HKEY_CURRENT_USER folder and the Software subfolder and similarly in HKEY_LOCAL_MACHINE).

    I confess, because I hadn't managed to take any other action I didn't try to reboot or reinstall.

    I know we are running out of answers but I appreciate your support so if you have any more suggestions I'm very happy to try them.
     
  7. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,513
    Likes Received:
    1,106
    Gender:
    Male
    Ratings:
    +2,374 / 21
    Home Country:
    Germany Germany
    Show System Specs
    Set your cursor at the very top of the Regedit list, then open the search dialogue and start search. If you find something delete the whole key, then continue the search by pressing <F3>. Repeat until nothing is found anymore.
     
  8. HTPCSourcer
    • Team MediaPortal
    • Administrator

    HTPCSourcer MP2 Product Manager

    Joined:
    May 16, 2008
    Messages:
    10,513
    Likes Received:
    1,106
    Gender:
    Male
    Ratings:
    +2,374 / 21
    Home Country:
    Germany Germany
    Show System Specs
    One more question: Are you launching the installer directly or do you use "setuplogging.bat"?
     
  9. aspik
    • Team MediaPortal

    aspik Development Group

    Joined:
    April 14, 2008
    Messages:
    1,299
    Likes Received:
    353
    Ratings:
    +578 / 1
    @Snakes
    do you have UAC enabled on your system?
    Could you try to run the MP2 installer under admin rights. Right click on the setup and select run as administrator.
     
  10. Snakes

    Snakes Portal Member

    Joined:
    August 23, 2012
    Messages:
    28
    Likes Received:
    0
    Gender:
    Male
    Ratings:
    +0 / 0
    Home Country:
    Great Britain (UK) Great Britain (UK)
    I am just running MP2-Setup rather than MP2-Setup-Logging. I have just tried that and have attached the text file but not sure you guys can open it and it is too long to copy and paste.

    If you can read it I hope it helps.
     
    Last edited: August 16, 2017
  11. Snakes

    Snakes Portal Member

    Joined:
    August 23, 2012
    Messages:
    28
    Likes Received:
    0
    Gender:
    Male
    Ratings:
    +0 / 0
    Home Country:
    Great Britain (UK) Great Britain (UK)
    I have also tried to run MP2-Setup as Administrator with the same result. Very strange!
     
Loading...

Users Viewing Thread (Users: 0, Guests: 0)

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice
  • About The Project

    The vision of the MediaPortal project is to create a free open source media centre application, which supports all advanced media centre functions, and is accessible to all Windows users.

    In reaching this goal we are working every day to make sure our software is one of the best.

             

  • Support MediaPortal!

    The team works very hard to make sure the community is running the best HTPC-software. We give away MediaPortal for free but hosting and software is not for us.

    Care to support our work with a few bucks? We'd really appreciate it!