Media Portal is crached 1 min after starting (1 Viewer)

amirp

Portal Member
November 8, 2008
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Hi,

Media Portal is crached 1 min after starting,
Attched is the windows msg box and zip file of all the test reports and logs

Please let me know if i need to add more information
 

Spragleknas

Moderator
  • Team MediaPortal
  • December 21, 2005
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    Hardware and software specs is always nice :)


    For reference:
    How to start a support or bugreport thread:
    1. Choose a meaningful title for your thread.
    2. Report only one problem per thread.
    3. At the moment you start a new thread in the support forums, the hardwarespecification template will be added automatically. If the template is empty, then you have not filled out your specifications in the usercp yet.
      Note: Your report MUST include a complete hardwarespecification!
    4. Add a detailed, step by step description of your problem.
    5. If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post.
      Without logs it is IMPOSSIBLE for us to help you!

      To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post
      If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand.
      To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.
      Attach all these files to your thread/post.
    6. Do NOT copy/paste your logfiles (or large parts of them) in your post.
    Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.
    :D

    --- PLEASE DO NOT COMMENT THIS MESSAGE ---
    Logs and system specs should always be added - just in case
     

    Paranoid Delusion

    Moderation Manager
  • Premium Supporter
  • June 13, 2005
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    The fault also refers to TV-Series plugin, so you would need to ask for support there, easy to prove, disable the plugin and MP should now run fine.
     

    amirp

    Portal Member
    November 8, 2008
    25
    0
    Home Country
    Israel Israel
    Yes ,
    You are right . the problem is from TVSeries.

    Can i move this Thread to the TVSeries forum or should I open it again there

    Thanks
     

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