For reference: How to start a support or bugreport thread:
Choose a meaningful title for your thread.
Report only one problem per thread.
At the moment you start a new thread in the support forums, the hardwarespecification template will be added automatically. If the template is empty, then you have not filled out your specifications in the usercp yet. Note: Your report MUST include a complete hardwarespecification!
Add a detailed, step by step description of your problem.
If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post. Without logs it is IMPOSSIBLE for us to help you!
To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand.
To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.
Attach all these files to your thread/post.
Do NOT copy/paste your logfiles (or large parts of them) in your post.
Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.
--- PLEASE DO NOT COMMENT THIS MESSAGE ---
Logs and system specs should always be added - just in case
The only configuration that is certain to work is when the MP client and MP server are from the same release.
It is sometimes possible to use MP clients from a release that is different to the MP server, but whether it works depends on the specific changes that were made between the two releases.
-- from CyberSimian in the UK
The only configuration that is certain to work is when the MP client and MP server are from the same release.
It is sometimes...
Before you create this bug report:
Make sure that your system (Windows, codecs and drivers) is up to date, matching the...
yes that is indeed what I did in that ticket. It may already be working without updating those plugins because most of it was not relevant to the plugin itself (test, some leftover unused parts etc).
yes that is indeed what I did in that ticket. It may already be working without updating those plugins because most of it was not...
We have just released MediaPortal 1.38 - Tatiana & Leo x86 and x64 version.
Highlights of this release
Bugfixes:
New...
Thanks for the response. No change.
No MP2 in APPs (the Win 11 version of Programs)
There was an empty MP2-Server folder under Team Media Portal in PF X86. The net 4 version, as I indicated, is the one I installed. Or tried to.
For completeness, I deleted the (empty) folder & the Team Media Portal folder (otherwise empty), and...
Thanks for the response. No change.
No MP2 in APPs (the Win 11 version of Programs)
There was an empty MP2-Server folder under...
1. Download MediaPortal for free! - MEDIAPORTAL Click "media portal 2", goes to this github link, which is a 404.
2. Downloaded the...