MediaPortal freezes randomly (5 Viewers)

[AndreasHaas]

Hi there.
I have the same problem with this setup:
Asus M2A-VM HDMI (690G chipset), Directx 9.0c, Catalyst 7.9, WinXP

I hope anyone can fix the problem soon.

 

[infinite.loop]

Hi there.
I have the same problem with this setup:
Asus M2A-VM HDMI (690G chipset), Directx 9.0c, Catalyst 7.9, WinXP

I hope anyone can fix the problem soon.

as you can read in this thread, downgrading to catalyst 7.2 seems t fix the problem -> driver bug (not the first one)

 

[chemelli]

I opened a ticket with ATI support ( http://support.ati.com/ics/support/mylogin.asp ).

Maybe if some others open a ticket with the same error they will fix it quicker...

BTW, I took the log in the first post of this tread to attach to my ticket...

Simone

 

[chemelli]

I opened a ticket with ATI support ( http://support.ati.com/ics/support/mylogin.asp ).

Maybe if some others open a ticket with the same error they will fix it quicker...

BTW, I took the log in the first post of this tread to attach to my ticket...

Simone

This is the official answer, now had time yet to test:

Dear customer,
Thank you for contacting AMD.
If you are using the 7.9 version of CCC, please access the link below and install the Catalyst Control Center 7.9 hotfix:
http://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=29837
If you still have problems, please try the 7.7 version of CCC available at
Vista 32 bits: http://ati.amd.com/support/drivers/vista32/previous/common/common-cat77-vista32.html
Vista 64 bits: http://ati.amd.com/support/drivers/vista64/previous/common/common-cat77-vista64.html
If you still have problems, please contact us again.

Simone

 

[Eisbaer]

TV-Server Version:last SVN
MediaPortal Version: 0.2.3.0 RC2 last SVN
MediaPortal Skin: Blue two
Windows Version: XP SP2
CPU Type: Core2 Duo 6320
HDD: 2x Samsung SATA; 403LJ and 501LJ
Memory: 1 GB RAM
Motherboard: Asrock 4Core1333-FullHD
Motherboard Chipset: ATI RS600 + SB600 Chipsets
Motherboard Bios: 1.4
Video Card: onboard ATI X1250 graphics
Video Card Driver: Catalyst 7.9 and 7.2
Sound Card: Audigy 2 ZS
Sound Card AC3:
Sound Card Driver: 02.09.0016
1. TV Card: Cinergy 2400i DT
1. TV Card Type: DVB-T/Analog
1. TV Card Driver: 1.0.3.266
2. TV Card: Hauppauge HVR 1300
2. TV Card Type: DVB-T/Analog
2. TV Card Driver: 4.0
MPEG2 Video Codec:
MPEG2 Audio Codec:
Satelite/CableTV Provider:
HTPC Case: SilverStone LC11
Cooling:
Power Supply:
Remote: Hauppauge
TV:
TV - HTPC Connection:

Hi all,
same problem on my system. This Bug apears since Mediaportal 0.2.3.0 RC1 with SVN 15533 an Catalyst 7.9. Mediaportal 0.2.3.0 RC1 with SVN 15517 and Catalyst 7.9 works without any problems!

Changelog for SVN 15533:

"skinengine 14/08/2007 [18:07:54] _Frodo_ added: fixed perspective for 3d rotations
mediaportal 14/08/2007 [18:50:46] _Frodo_ added: added 3d rotation example to home-menu. it rotates 20 degrees when focused
tvengine3 14/08/2007 [21:16:59] _Frodo_ added: fixed pmt-not-found error on singapur HD channels
Audioscrobbler 14/08/2007 [23:27:33] rtv added: Updated protocol to version 1.2 (songs are submitted when ended, skips are allowed now, etc)
General 14/08/2007 [23:28:25] rtv added: cleaned up some project files"

Maybe there is a problem/bug in skinengine in combination of Catalyst 7.9 (or Catalyst above 7.2)?
Maybe somebody can confirm this issue. The next week I'm on holiday...
At this time I am using RC2 with latest SVN and Catalyst 7.2 without any Problems so far.

bye

 

[chemelli]

ATI response

TV-Server Version: 3.0 rev 16135 ( 10-08-2007 )
MediaPortal Version: 0.2.3.0 RC2 + rev 16135 ( 10-08-2007 )
MediaPortal Skin: BlueTwo wide
Windows Version: Vista Home Premium
CPU Type: Intel Core2Duo E6550
HDD: 2 x Seagate 320Gb
Memory: 2 x 1 Gb Corsair DDR2
Motherboard: Asus P5K
Motherboard Chipset: Intel P35
Motherboard Bios: AMI v0603
Video Card: Sapphire ATI X1950 PRO 512Mb
Video Card Driver: Catalyst 7.2 ( no directx broken ;-)
Sound Card: Realtek ALC883 (onboard)
Sound Card AC3: no AC3
Sound Card Driver: v6.0.1.5485
1. TV Card: Hauppauge HVR-1400
1. TV Card Type: analog + DVB-T + DVB-S/S2
1. TV Card Driver: cd image 3.1G
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: Vista Codec 4.5
MPEG2 Audio Codec: Vista Codec 4.5
Satelite/CableTV Provider: Hotbird, 13°E
HTPC Case: Silverstone LC20M with SoundGraph VFD
Cooling: CF800 ZeroTherm APACK + 2 x 80m Xilence chassis fan + 2 x Aeolus hdd cooler
Power Supply: Nesteq na4501 - 450W
Remote: iMON PAD
TV: Samsung LE32R53BD
TV - HTPC Connection: DVI-I

I think it would be interesting to see if all of us have the same result as per the ATI support email:

Thank you for contacting AMD.
The following article describes different ways of creating a problem report for ATI Customer Care.
A problem report provides ATI with a snapshot of your system configuration, which assists in troubleshooting any technical issues that you may be experiencing.
To create a problem report:

• Download and install the ATI Adapter Utilities attached to the email. You will find installation instructions on this page.

• Once the utilities are installed, browse to this default install directory, C:\ATI\SUPPORT\ATI_UTILITIES, and run the program listed as "atiiprxx.exe". Follow the prompts on the screen until finished. The problem report will be saved in a text file.
Once the report is created, please include it with your ticket submission to Customer Care.
Also, please send us a DirectX report by clicking Start > Run, enter dxdiag, click at "Save All Information" and send us the generated files.
We'll wait for your reply.

 

[PatrikN]

Hi!

I have heard that the new version of Catalyst 7.10 may work, I saw it on another forum. Has anyone or can anyone with the "freezingproblem" test the new version 7.10 and get back with results?
I haven't got the time now.
http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/integratedip-xp

 

[chemelli]

Definitively fixed with Catalyst 7.10 at least under Vista Home Premium 32bit.

Simone

 

[philpem]

chemelli: Oh no it isn't!
Still seeing this issue here with the 7.10 drivers.

 

[chemelli]

I'm using TV2 + 0.2.3.0 RC3 and everything is working really fine. I Will verify with TV3 asap.

Simone