[fixed] [MP2-611] Having problems with subtitles (ATSC) (1 Viewer)

Gcarr

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  • August 17, 2014
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    MediaPortal 2 Version: 2.2.1

    Description
    I'm having trouble getting TV subtitles to work. What happens is that an ActiveMovie window opens up, usually right on top of the TV show and no subtitles appear. When I go to the information display and select the subtitle option, a small empty box opens up. Clicking on it makes it go away but nothing really happens. .srt subtitles seem to work fine. I searched the forums and found some similar symptoms from about 2 years ago but those seem to have been resolved.

    Steps to Reproduce:
    Enable ATSC subtitles in settings. Start client, select TV, open information bar to select subtitle, empty box is displayed for subtitle option.
     

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    HTPCSourcer

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  • May 16, 2008
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    Enable ATSC subtitles in settings.
    Disable the other sub options in the settings and keep only ATSC.

    When I go to the information display and select the subtitle option, a small empty box opens up.
    Then there are no subs in your video source to display.
     
    Last edited:

    HTPCSourcer

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    Alright, we were not able to test the ATSC feature here in Europe. Can you upload a short snipnof your file (a few minutes) to some place and post the link for us to take a look?

    @aspik, this could be of interest to you.
     

    Gcarr

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    I'm having trouble finding a place I can put the file for you. It's about 116mb. Do you have any suggestions?
     

    Gcarr

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    Try this. I've never used it before so I'm not sure. Mediaportal – Google Drive

    edit: I included the extracted srt file just so you'd know it really had closed captions
     

    HTPCSourcer

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    @aspik, with just ATSC activated in the settings subtitles appear indeed in a separate window in both FullScreen and Window mode of MP2.

    ATSC window.jpg
     

    Gcarr

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    Weird, my ActiveMovie window was either a white screen or a black screen. I never saw any text in that window.
     

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