[fixed] [MP2-611] Having problems with subtitles (ATSC) (1 Viewer)

Gcarr

MP Donator
  • Premium Supporter
  • August 17, 2014
    224
    78
    Home Country
    United States of America United States of America
    MediaPortal 2 Version: 2.2.1

    Description
    I'm having trouble getting TV subtitles to work. What happens is that an ActiveMovie window opens up, usually right on top of the TV show and no subtitles appear. When I go to the information display and select the subtitle option, a small empty box opens up. Clicking on it makes it go away but nothing really happens. .srt subtitles seem to work fine. I searched the forums and found some similar symptoms from about 2 years ago but those seem to have been resolved.

    Steps to Reproduce:
    Enable ATSC subtitles in settings. Start client, select TV, open information bar to select subtitle, empty box is displayed for subtitle option.
     

    Attachments

    • MediaPortal2-Logs-2019-04-20-21.20.35.zip
      158.7 KB

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    Enable ATSC subtitles in settings.
    Disable the other sub options in the settings and keep only ATSC.

    When I go to the information display and select the subtitle option, a small empty box opens up.
    Then there are no subs in your video source to display.
     
    Last edited:

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    Alright, we were not able to test the ATSC feature here in Europe. Can you upload a short snipnof your file (a few minutes) to some place and post the link for us to take a look?

    @aspik, this could be of interest to you.
     

    Gcarr

    MP Donator
  • Premium Supporter
  • August 17, 2014
    224
    78
    Home Country
    United States of America United States of America
    I'm having trouble finding a place I can put the file for you. It's about 116mb. Do you have any suggestions?
     

    Gcarr

    MP Donator
  • Premium Supporter
  • August 17, 2014
    224
    78
    Home Country
    United States of America United States of America
    Try this. I've never used it before so I'm not sure. Mediaportal – Google Drive

    edit: I included the extracted srt file just so you'd know it really had closed captions
     

    HTPCSourcer

    Retired Team Member
  • Premium Supporter
  • May 16, 2008
    11,418
    2,335
    Home Country
    Germany Germany
    @aspik, with just ATSC activated in the settings subtitles appear indeed in a separate window in both FullScreen and Window mode of MP2.

    ATSC window.jpg
     

    Gcarr

    MP Donator
  • Premium Supporter
  • August 17, 2014
    224
    78
    Home Country
    United States of America United States of America
    Weird, my ActiveMovie window was either a white screen or a black screen. I never saw any text in that window.
     

    Users who are viewing this thread

    Top Bottom