Netflix for OnlineVideos (5 Viewers)

JimWMCnot

Portal Member
August 22, 2015
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Correct login worked correct.

Another issue though.

For the first time I looked at a TV series. Did not play. Again turned off the spinner.
Issue this time is Netflix asking me who is watching. No response so did not play. With no spinner was able to respond.

I have three Netflx profiles. Myself, the wife and "kids" seem to be a default. So i suspect this is a gotcha for most installs. I do not know how many times Netflix asks this question.

For now fixed , will leave the spinner off for now.
 

JimWMCnot

Portal Member
August 22, 2015
10
8
68
Home Country
Australia Australia
Correct login worked correct.

Another issue though.

For the first time I looked at a TV series. Did not play. Again turned off the spinner.
Issue this time is Netflix asking me who is watching. No response so did not play. With no spinner was able to respond.

I have three Netflx profiles. Myself, the wife and "kids" seem to be a default. So i suspect this is a gotcha for most installs. I do not know how many times Netflix asks this question.

For now fixed , will leave the spinner off for now.

I removed the extra profiles I had . . . not needed at least at present . . . and turned the spinner on again.
 

Ministerk

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  • November 28, 2007
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    Correct login worked correct.

    Another issue though.

    For the first time I looked at a TV series. Did not play. Again turned off the spinner.
    Issue this time is Netflix asking me who is watching. No response so did not play. With no spinner was able to respond.

    I have three Netflx profiles. Myself, the wife and "kids" seem to be a default. So i suspect this is a gotcha for most installs. I do not know how many times Netflix asks this question.

    For now fixed , will leave the spinner off for now.

    I removed the extra profiles I had . . . not needed at least at present . . . and turned the spinner on again.

    To bad it didn't work as supposed for you. Sometimes the profile picking can take a long time (depending on internet and computer speed, and what and whatnot is in the cache).

    If you do get into this problem again could you please
    Edit the OnlineVideos.WebAutomation.BrowserHost.exe.config file (found in [MP-INSTALL-PATH]l\plugins\Windows\OnlineVideos) and change the WriteDebugLog value to true. Also change the DebugLogPath value in the same file to something good.

    The repeat the problem and attach the resulting debug file in this tread.
     

    Ministerk

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  • November 28, 2007
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    Anyone else getting drm error with Netflix?

    Skickat från min SM-G935F via Tapatalk
    No, not me. Netflix have a good knowledge database. If you google the error code I think you're able to solve your problems, probably related to silverlight.
     

    cladinshadows85

    Portal Pro
    February 3, 2013
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    Hi I'm getting the "Error logging in or loading profiles. Please try again" issue, I have followed the setup instructions to no avail, including disabling test participation in my account
    it works fine in ie11.

    attached are my logs

    many thanks
     

    Ministerk

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  • November 28, 2007
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    Hi I'm getting the "Error logging in or loading profiles. Please try again" issue, I have followed the setup instructions to no avail, including disabling test participation in my account
    it works fine in ie11.

    attached are my logs

    many thanks
    I would say double check your credentials... By the looks of your login has failed hence the util cannot load the profiles. Re enter both email and password in MediaPortal OnlineVideos plugins configuration and not inside OnlineVideos, and beware of trailing spaces in email and password.
     

    batsi

    Portal Member
    May 23, 2008
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    Munich
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    Hi,
    having the problem with profile picking as well. On my old MPs everything is fine, but I'm setting up a new one, and this one don't want to play NetFlix.
    I also tried changing "Use alternative profile picker", but it always behaves the same. Looks like the old MPs have the progile saved in a Cookie or so, but the new one doesn't.

    This is the OnlineVideos.WebAutomation.BrowserHost-DEBUG.log:

    Code:
    [2017-01-13 00:22:05,175] [Log    ] [BrowserHost] [DEBUG] - Loading browser form
    [2017-01-13 00:22:05,447] [Log    ] [BrowserHost] [DEBUG] - Setting current screen
    [2017-01-13 00:22:05,619] [Log    ] [BrowserHost] [DEBUG] - AppDomain Root C:\Program Files\Team MediaPortal\MediaPortal
    [2017-01-13 00:22:05,619] [Log    ] [BrowserHost] [DEBUG] - Current Directory C:\Program Files\Team MediaPortal\MediaPortal
    [2017-01-13 00:22:05,623] [Log    ] [BrowserHost] [DEBUG] - Browser Host started with connector type: OnlineVideos.Sites.BrowserUtilConnectors.NetflixConnector, video info: http://www.netflix.com/watch/70241878
    [2017-01-13 00:22:05,675] [Log    ] [BrowserHost] [DEBUG] - Initialising Remote handling
    [2017-01-13 00:22:06,473] [Log    ] [BrowserHost] [DEBUG] - Initialising services
    [2017-01-13 00:22:10,248] [Log    ] [BrowserHost] [DEBUG] - Loading Connector
    [2017-01-13 00:22:10,357] [Log    ] [BrowserHost] [INFO ] - Looking in C:\Program Files\Team MediaPortal\MediaPortal\plugins\windows\onlinevideos for connector dlls
    [2017-01-13 00:22:11,179] [Log    ] [BrowserHost] [DEBUG] - Performing Log in
    [2017-01-13 00:22:17,300] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/browse, State: Login
    [2017-01-13 00:22:28,305] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/browse, State: SelectProfile
    [2017-01-13 00:22:37,101] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/ProfilesGate, State: SelectProfile
    [2017-01-13 00:22:37,555] [Log    ] [BrowserHost] [ERROR] - Log in failed

    Did NetFlix change something again?
     

    Ministerk

    Super User
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  • November 28, 2007
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    Hi,
    having the problem with profile picking as well. On my old MPs everything is fine, but I'm setting up a new one, and this one don't want to play NetFlix.
    I also tried changing "Use alternative profile picker", but it always behaves the same. Looks like the old MPs have the progile saved in a Cookie or so, but the new one doesn't.

    This is the OnlineVideos.WebAutomation.BrowserHost-DEBUG.log:

    Code:
    [2017-01-13 00:22:05,175] [Log    ] [BrowserHost] [DEBUG] - Loading browser form
    [2017-01-13 00:22:05,447] [Log    ] [BrowserHost] [DEBUG] - Setting current screen
    [2017-01-13 00:22:05,619] [Log    ] [BrowserHost] [DEBUG] - AppDomain Root C:\Program Files\Team MediaPortal\MediaPortal
    [2017-01-13 00:22:05,619] [Log    ] [BrowserHost] [DEBUG] - Current Directory C:\Program Files\Team MediaPortal\MediaPortal
    [2017-01-13 00:22:05,623] [Log    ] [BrowserHost] [DEBUG] - Browser Host started with connector type: OnlineVideos.Sites.BrowserUtilConnectors.NetflixConnector, video info: http://www.netflix.com/watch/70241878
    [2017-01-13 00:22:05,675] [Log    ] [BrowserHost] [DEBUG] - Initialising Remote handling
    [2017-01-13 00:22:06,473] [Log    ] [BrowserHost] [DEBUG] - Initialising services
    [2017-01-13 00:22:10,248] [Log    ] [BrowserHost] [DEBUG] - Loading Connector
    [2017-01-13 00:22:10,357] [Log    ] [BrowserHost] [INFO ] - Looking in C:\Program Files\Team MediaPortal\MediaPortal\plugins\windows\onlinevideos for connector dlls
    [2017-01-13 00:22:11,179] [Log    ] [BrowserHost] [DEBUG] - Performing Log in
    [2017-01-13 00:22:17,300] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/browse, State: Login
    [2017-01-13 00:22:28,305] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/browse, State: SelectProfile
    [2017-01-13 00:22:37,101] [Log    ] [BrowserHost] [INFO ] - Netflix. Url: https://www.netflix.com/ProfilesGate, State: SelectProfile
    [2017-01-13 00:22:37,555] [Log    ] [BrowserHost] [ERROR] - Log in failed

    Did NetFlix change something again?

    This problem is not the same as @cladinshadows85 is/was having (I don't know if he/she solved it - please always report back when you get support, it's common courtesy!).

    Back to you, I think your problem is timeout related. Set a higher BrowserHostWaitTimeout in OnlineVideos.WebAutomation.BrowserHost.exe.config. If you still have problems, disable the loading spinner to see what's happening in the browser player window.
     

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