TeVii S480 Dual DVB-S2 HDTV PCIe supported? (2 Viewers)

[mm1352000]

Re: AW: Re: TeVii S480 Dual DVB-S2 HDTV PCIe supported?

Hi again Alex

Thanks for testing again.

I installed 1.1.2.45 again and changed the delay to 90 seconds. I sucessfully recorded a movie with the driver and also did some chanal zapping without a crash. Then I started refreshing the EPG and started the on/off test, that wakes the computer up and puts it to sleep with an interval of 180s. After a few minutes I had the BSOD again, it appeared at 22:35:09 (when the computer crashes the lcd display with the time freezes), but the crashdump (010811-14437-01.dmp) was saved at 22:48, when I restarted the computer. It was directly crashing again after reboot (010811-34578-01.dmp from 22:52). Please also find the attached logs:

2011-01-08 22:34:56.881835 [DVB EPG timer(11)]: dvb:grab epg...
2011-01-08 22:48:34.500000 [(5)]: TV service: Starting

So, it crashed right away during grabbing?

It does look like it. In the TsWriter log you can see that the grabber actually appears to stop at 22:35:

08-01-2011 22:35:05.288 PMT Pid wasn't found on the PAT. Channel may have moved, try a new channel scan.

Is the BetaDigital ASTRA HD channel still being broadcasted? You can see that the EPG grabber starts to try to grab the EPG for that channel...

2011-01-08 22:34:35.708007 [(39)]: card: Tune 5 to ASTRA HD
2011-01-08 22:34:35.708007 [(39)]: card: user: epg:5:-1 tune DVBS:tv:BetaDigital ASTRA HD Freq:10832000 ONID:1 TSID:1057 SID:61203 PMT:0x63 FTA:True LCN:744 SymbolRate:22000 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate5_6 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet

The tuner locks onto the transponder...

2011-01-08 22:34:35.948242 [(39)]: subch:0 OnBeforeTune
2011-01-08 22:34:35.948242 [(39)]: dvb:Submit tunerequest calling put_TuneRequest
2011-01-08 22:34:35.949218 [(39)]: dvb:Submit tunerequest done calling put_TuneRequest
2011-01-08 22:34:35.949218 [(39)]: subch:0 OnAfterTune
2011-01-08 22:34:35.949218 [(39)]: subch:0 OnGraphStart
2011-01-08 22:34:35.949218 [(39)]: dvb:  RunGraph
2011-01-08 22:34:35.953125 [(39)]: dvb:  LockedInOnSignal waiting 20ms
2011-01-08 22:34:35.973632 [(39)]: dvb:  LockedInOnSignal waiting 20ms
2011-01-08 22:34:35.994140 [(39)]: dvb:  LockedInOnSignal waiting 20ms
2011-01-08 22:34:36.014648 [(39)]: dvb:  LockedInOnSignal waiting 20ms
2011-01-08 22:34:36.035156 [(39)]: dvb:  LockedInOnSignal waiting 20ms
2011-01-08 22:34:36.875976 [(39)]: dvb:  LockedInOnSignal ok
2011-01-08 22:34:36.875976 [(39)]: subch:0 OnGraphStarted

But the PMT (the table that tells TV Server how to get the audio, video, subtitles etc.) for the channel never arrives...

2011-01-08 22:34:36.876953 [(39)]: WaitForPMT: Waiting for PMT 63
2011-01-08 22:34:46.876953 [(39)]: WaitForPMT: Timed out waiting for PMT after 10 seconds. Increase the PMT timeout value?
2011-01-08 22:34:46.876953 [(39)]: Setting to 0 to search for new PMT.
2011-01-08 22:34:46.876953 [(39)]: subch:0 SetupPmtGrabber:pid 0 sid:EF13
2011-01-08 22:34:46.877929 [(39)]: subch:0 set pmt grabber pmt:0 sid:EF13
2011-01-08 22:34:46.877929 [(39)]: WaitForPMT: Waiting for PMT 0
2011-01-08 22:34:56.877929 [(39)]: WaitForPMT: Timed out waiting for PMT after 10 seconds. Increase the PMT timeout value?
2011-01-08 22:34:56.877929 [(39)]: Setting to 0 to search for new PMT.

Finally, TS writer complains that the it can't find the channel...

08-01-2011 22:35:05.288 PMT Pid wasn't found on the PAT. Channel may have moved, try a new channel scan.

This shouldn't cause a BSOD, but we should confirm that this is not part of the problem. I recommend that you first delete that channel and then rescan and see if it is added again.

After that, the next step is to try and work out what is causing the issue by elimination. It could be caused by:
- EPG grabbing, maybe even for a particular transponder
- powerscheduler
- tuner driver and resume

It is easiest to check the EPG grabber first, so please disable powerscheduler and try to grab EPG for all your channels with the idle EPG grabber.

[Edit: Do you think that the 90 second delay helped or not?]

 

[alexirion]

Re: AW: Re: TeVii S480 Dual DVB-S2 HDTV PCIe supported?

Hi mm1352000!

I tested with 1.1.2.45 again:

Astra HD is only broadcasted at certain times. I already disabled Astra HD before from showing in the tv guide, because switching to it when it does not broadcast causes the Media Portal GUI to hang for about 30 seconds. Now, I also disabled Astra HD from EPG grabbing, by unchecking it in the TV Epg grabber section, but the behaviour didn't change.

The on/off test crashed again after a few cycles, see tvserver_crash_at_1514_log.zip. It crashed around 15:14. Then I resetted the computer at 15:30.

I then disabled the Power Scheduler, then suddenly the system crashed again at 15:42:16 (tvserver_crash_at_154216_log.zip). I did nothing special, just the TV-Server configuration dialog was open.

After that, I succefully did three times a complete EPG grabbing (without powerscheduler and without going to hibernate and back). So, the problem while EPG grabbing, seems only to appear in conjunction with hibernating and resuming. Also, with watching tv and chanel zapping I didn't succeed in crashing the system.

I want to say in addition, that the 1.1.2.45 driver is also an old one (from Juni 2010), but with all newer drivers, I get a crash by just watching tv and zapping a bit. With some versions it was getting even worser and with the later versions it was getting a bit better, but still no problem to crash it in five minutes. I also tested this with the original Mystique player, and did a roll back to a clean system, only with the player - the crashes were the same, when I use a driver > 1.1.0.28. I reported this to dvbshop and also to Digital Devices, but they were not able to help me - only the Mystique Dual S2 V1 was replaced before christmas with a V2, but everything is the same. Digital Devices was also saying something, that ATI graphics makes problems, so I removed the card and used the onboard Geforce 9300 - tv was also crashing. Maybe they were talking about the blocky artifacts, when DXVA is used with the Microsoft decoder, but that's absolutly not my point ...

I also tested the "latest greatest" 2.0.0.23 driver again. I disabled EPG grabbing and did only try zapping. As long as only one tuner is used (checked with tuner A and B) everything was working. But as soon as I start a recording and use the second tuner to switch channels, then it crashes soon after only a few channel switches. It did not crash, when both tuners are used and when I did not zap around (record one channel and watch another channel on the second tuner). I was trying to record a movie with the 2.0.23 and did not use the second tuner, but it was also crashing after 12 minutes of recording.

The delay of 90 seconds was not helping. Normally the Mystique does not need any delay and I'm also not sure if the restart option is good for the Mystique. For the Tevii they were really needed. These days the tuners were once not working - it was without the Restart option checked and without Delay, so I'm now testing if it's also better for the Mystique to give a delay of 5 seconds.

Another question. With this Mystique issue I'm totally off-topic to this thread belonging to the Tevii S480 - so it would be better to move to another one, maybe: "Mystique Satix S2 Dual - BSOD with all drivers greater 1.1.028". Is it possible to move the last posts there?

Kind regards,
--Alex

 

[mm1352000]

Re: AW: Re: TeVii S480 Dual DVB-S2 HDTV PCIe supported?

Hi again Alex

Your testing is *excellent*, but this problem does not seem to want to be fixed!

I tested with 1.1.2.45 again:

Astra HD is only broadcasted at certain times. I already disabled Astra HD before from showing in the tv guide, because switching to it when it does not broadcast causes the Media Portal GUI to hang for about 30 seconds. Now, I also disabled Astra HD from EPG grabbing, by unchecking it in the TV Epg grabber section, but the behaviour didn't change.

The team plan to add support for detecting channels that are not broadcast for 24 hours per day. Hopefully this will improve the 30 second hanging situation for Astra HD. I'm not sure whether the improvement will be in MP 1.2.

The on/off test crashed again after a few cycles, see tvserver_crash_at_1514_log.zip. It crashed around 15:14. Then I resetted the computer at 15:30.

I then disabled the Power Scheduler, then suddenly the system crashed again at 15:42:16 (tvserver_crash_at_154216_log.zip). I did nothing special, just the TV-Server configuration dialog was open.

After that, I succefully did three times a complete EPG grabbing (without powerscheduler and without going to hibernate and back). So, the problem while EPG grabbing, seems only to appear in conjunction with hibernating and resuming. Also, with watching tv and chanel zapping I didn't succeed in crashing the system.

Okay, that is helpful information. Both crashes occurred while the EPG grabber was trying to do a scan. I think you should try disabling the grabber and trying your hibernation test because I am not yet convinced that the EPG grabber is not any part of the issue...

I want to say in addition, that the 1.1.2.45 driver is also an old one (from Juni 2010), but with all newer drivers, I get a crash by just watching tv and zapping a bit. With some versions it was getting even worser and with the later versions it was getting a bit better, but still no problem to crash it in five minutes. I also tested this with the original Mystique player, and did a roll back to a clean system, only with the player - the crashes were the same, when I use a driver > 1.1.0.28. I reported this to dvbshop and also to Digital Devices, but they were not able to help me - only the Mystique Dual S2 V1 was replaced before christmas with a V2, but everything is the same. Digital Devices was also saying something, that ATI graphics makes problems, so I removed the card and used the onboard Geforce 9300 - tv was also crashing. Maybe they were talking about the blocky artifacts, when DXVA is used with the Microsoft decoder, but that's absolutly not my point ...

So you're saying that the crashing issue is also present when you use the tuner in the Mystique software. That is also helpful information because it tells us that the problem is unlikely to be caused by MediaPortal...

I also tested the "latest greatest" 2.0.0.23 driver again. I disabled EPG grabbing and did only try zapping. As long as only one tuner is used (checked with tuner A and B) everything was working. But as soon as I start a recording and use the second tuner to switch channels, then it crashes soon after only a few channel switches. It did not crash, when both tuners are used and when I did not zap around (record one channel and watch another channel on the second tuner). I was trying to record a movie with the 2.0.23 and did not use the second tuner, but it was also crashing after 12 minutes of recording.

So if you only use *one* tuner, the card is ***completely*** stable?

The delay of 90 seconds was not helping. Normally the Mystique does not need any delay and I'm also not sure if the restart option is good for the Mystique. For the Tevii they were really needed. These days the tuners were once not working - it was without the Restart option checked and without Delay, so I'm now testing if it's also better for the Mystique to give a delay of 5 seconds.

Another question. With this Mystique issue I'm totally off-topic to this thread belonging to the Tevii S480 - so it would be better to move to another one, maybe: "Mystique Satix S2 Dual - BSOD with all drivers greater 1.1.028". Is it possible to move the last posts there?

Okay, there are a few things that I suggest you should try. First, try disabling one tuner and only use that tuner for a couple of days to confirm that it is stable. After that, switch to the other tuner and try that for a couple of days by itself. This will tell us if both tuners are stable by themselves.

Second, are you able to try the card in another computer? That would help to confirm that the issue is confined to the tuner and its drivers. If you are unable to test the card in another PC then it is important to:
- check the stability of your memory with memtest
- check the reliability of your HDDs with CHKDSK
- update your video card drivers
- *carefully* check the temperature inside your case near the tuner

Again, this will tell us whether the issue is with the tuner, or possibly with other hardware or software in your system.

Is the tuner out of warranty?
It might be a good idea to try and exchange it for another unit to confirm that the hardware is not damaged...

 

[alexirion]

AW: Re: AW: Re: TeVii S480 Dual DVB-S2 HDTV PCIe supported?

Hi mm1352000!

No, it is excellent to find such a support you give! Would be a dream, if tv card or other hardware manufacturers would be as helpful as the Media Portal team and community is!

I was doing the hibernation test with grabbing disabled before and it did not crash. But this only tells us, that accessing the tv card is a problem. Doesn't matter if it is for epg or for watching/recording tv. And only disabling EPG also causes crashing, when TV was watched. So, might not be something EPG specific. It's only a bit strange, that complete grabbing during idle time did work, while cycles of resuming/grabbing/hibernating/... did not work.

I was testing the Mystique Player some months ago, so I could repeat the test with current drivers and see if it still crashes.

The latest drivers (2.0.0.23) were looking stable at the first glance, as long as only one tuner was used. Some minutes of watching and zapping was no problem. But I started a recording and there it was crashing after some time (~30 minutes) and nothing else was done on the computer during that time. I also tested both tuners separately, by disabling the other one and watching TV was working on both tuners, so it's also not a problem specific to one tuner.

With the 2.0.0.23 I had two times a strange crash, that was deactivating my ATI 5570 graphics card. The ATI was disabled by the BIOS and graphics was gone through the Onboard Geforce 9300. This was remaining also after resetting and unplugin the power cord! But in the BIOS settings, PCIE was still activated as primary graphics card, so no visible difference in settings. I don't know whether resetting the BIOS or uninstalling the Mystique 2.0.0.23 was bringing the ATI graphics back to live again – I suppose it was uninstalling the TV card. Looks like both PCI-E cards were interferring, but as this has still remained after power unplugin and not coming from the operating system, that must mean, that something was resistantly written to some memory – I don't know, what this could be!? With earlier drivers I never had that behaviour.

Last night I rolled back to 1.1.0.28 and tried to do recordings the whole day with hibernating and resuming between to see, if at least that driver is still stable. But it was also crashing after 5 recordings. See last entry in „tv.bak“ at 13:38. It was crashing right after resuming for the next recording.

There was also a reset happening after 12:13:03 and the computer restarted itself and was continuing recording at 12:15:22. The scheduling for „ARD-Buffet“ was from 12:13-13:00. Is that a different issue?

I still have the feeling, that it is an incompatibility between the XFX 9300 Geforce motherboard and the Mystique TV card. I'm now testing some different BIOS settings and next step will be to try the card in another computer.

The tuner was already replaced right before christmas – I was reporting that in my last mail and it didn't change anything – otherwise I would be happy with enjoying a movie, now! ;-)

I will now run memtest and chkdsk, but I don't think that's the cause. Right now, I'm having a recording with one tuner, I'm watching another channel with the second tuner and a backup of a Blu Ray was done by MediaSlayer in the background and I'm accessing the computer remotely via VNC. Normally, that is all no problem for the system. Maybe, the BIOS settings have helped - hoping never dies . I will see ...

Stay tuned ...

--Alex

 

[mm1352000]

Hi again Alex

Any updates?

 

[alexirion]

Hi!

Thanks for asking. I disabled Intel EIST and Spread Spectrum in the BIOS and I also disabled the DVB-S EPG grabbing and use WebEPG instead. Currently I'm testing the 1.1.0.28 driver with that setting and the last week I didn't had a problem with that. Only yesterday evening (22:14) after resuming from hibernate TV wasn't working ("Unknown error"). I hibernated the computer and woke it up, then TV was working again. Can you see something in the logs? The logs say: "Controller: Timeshifting failed", but I don't see the reason?
Otherwise if the current computer settings don't cause crashes in the longtime test anymore, I will try to narrow it which settings are important for stability and which are not.

P.S: Memory and hard-disc tests didn't report any erros.

Regards,
--Alex

 

[mm1352000]

Hi Alex

Good to hear
The reason for the failure was *very likely* a driver issue:

2011-01-28 22:14:54.406250 [(15)]: dvb:  RunGraph returns: 0x80070079

We have seen this error before as I recall. Certainly I have seen it in other users' logs. The error code means "the semaphore timeout period has expired" - totally meaningless in the context of TV Server, but I guess it means something to the driver developers. Perhaps you could contact them and ask about it, explaining the context of the problem (resuming from hibernate/sleep). As I have said before, resume issues are unfortunately a relatively common problem that *many* tuner manufacturers seem to have trouble with...

BTW, in case you wonder: semaphores are like a kind of lock that ensures that only one thing happens at a time. I guess the driver may have a semaphore for controlling user access that isn't released before the hardware is put to sleep; when the driver wakes again the timeout period has expired. This would explain why sleeping for short times (shorter than the semaphore timout length) are usually okay. Interesting stuff, but only the developers can fix it

 

[cfforce]

Hi there, i've ordered the S480, getting it today; but i've seen some comments about slow tuning, and i have seen some logs here in this topic; but Morpheus created a special custom tune feature (wich is integrated in 1.1.x, and integrated in tevii driver for S660 S470) that speeds up tuning, and supports diseq switching. perhaps tevii changed the driver somehow for this perticular tuner that the fix from morpheus doesn't work??

I will post my finding as soon as i recieved the S480

https://forum.team-mediaportal.com/...rver-90/diseqc-support-tevii-cards-usb-73112/

 

[mm1352000]

Hi cfforce

...i've seen some comments about slow tuning, and i have seen some logs here in this topic...

All the logs in this topic are for the S470.

...but Morpheus created a special custom tune feature (wich is integrated in 1.1.x, and integrated in tevii driver for S660 S470) that speeds up tuning, and supports diseq switching. perhaps tevii changed the driver somehow for this perticular tuner that the fix from morpheus doesn't work??

Morpheus's code applies to *all* Tevii tuners. There has been no change to that code, and I don't think Tevii would risk changing their driver interface too much because it would break compatibility for lots of HTPC software.

I will post my finding as soon as i recieved the S480

Please do, with logs.

 

[Jaws]

Hi guys,

i have a S480 newly installed and i have all the errors i read about in this thread.

An hour ago it struck me that i didn't connect the floppy-style power connector of the S480 to power supply because i thought it was only necessary in certain cases only insiders would know and understand. Since there was no adapter in the box and the manual doesn't tell me to do so it didn't seem important.

Now, what can I say?

It is veeerrrryyyy important! Most of my frame drop issues are gone, even channel change seems to work faster. MP doesn't report any loss of server connection... I'm fascinated.

Just wanted to tell you to check the little power connector on the backside of the S480. Maybe it is on the S470 as well?