Various questions (3 Viewers)

[HTPCSourcer]

I have waited over one hour, should I wait more? Maybe the client has hung? Or the server?

From what we have seen internally it's the server importer process that gets stucked. A server restart is needed, which you can perform from the client's taskbar in the server monitor context menu: stop the server from there, wait until the icon turns red and then start it again from the context menu.

As it stands zipped movie files are not always correctly processed.

 

[raffe]

It was not possible to stop or start it from the context menu. I had to kill the process from Task manager, after that I could start the service again from the context menu. After that I could click ReImport, and I get now an indication in front of the clock and after FilmerRip

 

[raffe]

It was not possible to stop or start it from the context menu. I had to kill the process from Task manager, after that I could start the service again from the context menu. After that I could click ReImport, and I get now an indication in front of the clock and after FilmerRip

EDIT
It seemed to work well

Now I will try a bigger one, this next folder has about 890 movies...

 

[raffe]

It seems like it got stuck at 92%. Maybe a server reset?

 

[HTPCSourcer]

It seems like it got stuck at 92%. Maybe a server reset?

Last log entry at 19:56

Media item 8d6d0220-6da7-47f3-9b1e-9d60592851af with name 9 (2009) (Ice.Age.Collision.Course.2016.(5.7AnimationAdventureComedy).720p.BluRay.x264-DRONES.tt3416828.mkv) added/updated (134816 ms)

Nothing after that, so it looks as if the service died. But the behavior is different than before and I have no idea what is happening. Try restarting the "MP2 Server Service" under Windows/Services and check if the import continues or at least if the files read are accessible from the client.

 

[aspik]

@raffe
Could you please check windows event log? Are there any errors around 19:56? If so, could you please post the message from the error.

 

[raffe]

@raffe
Could you please check windows event log? Are there any errors around 19:56? If so, could you please post the message from the error.

Sorry, life came between I cant' see anything happening att all in the Windows logs from 19:47 to 19:57.

It has been on until now. Again, I can't stop it from context menu, in services it says "stopping". So I kill the process, after that I can start it from the context menu. After that I click on ReImport (right now at 86%) and create the log file attached here.

EDIT
Seems like it worked. Now I will try with the last but biggest movie folder, about 1700 movies.
EDIT2
Of course Windows needs to be restarted right now, but this time I can stop MP2 from context menu before I restart and update the computer...

 

[raffe]

It seems like it has got stuck att 88%, here are the logs

 

[aspik]

and it ends with "needs to be merged"...

[2017-05-12 22:23:06,401] [29992245] [251      ] [INFO ] - Media item  with name Chennai Express (2013) (Chennai.Express.(2013).(6.0ActionComedyRomance).720p.BluRay.x264.Hindi.AAC-Ozlem.tt2112124.English.srt) cannot be saved. Needs to be merged (50 ms)

Could you please check now the event log and post the error message?

 

[breese]

If there is nothing there I will be surprised!!!
I counted 100 of these cannot be saved. Needs to be merged errors and was only thru HALF of the server log....