wrong/no sync with trakt on some series (1 Viewer)

fischy667

fischy667

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  • Team MediaPortal
  • Super User
    • May 5, 2010
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    I have problems with syncing MP and trakt.tv on some series.
    e.g. Disenchantment and Instinct.

    for Disenchantment a wrong series is send to trakt and for Instinct no information at all is shown in trakt.
     

    Attachments

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    • Screenshot_20180818-082635.png
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    • Trakt_logs.rar
      596 KB
    • TVSeriesDatabase4.rar
      2.4 MB
    ltfearme

    ltfearme

    Community Plugin Dev
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    • June 10, 2007
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    The trakt plugin is doing the right thing:

    *Disenchantment*
    Code: 
    2018-08-18 06:55:23.138 [INFO] [Sync][22]: Adding tv show [5/7] to trakt.tv episode collection, Episode Count = '12', Show Title = 'Disenchantment', Show Year = '<empty>', Show TVDb ID = '340234', Show IMDb ID = 'tt5363918'
2018-08-18 06:55:23.139 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x1', Collected At = '2018-08-17T11:48:56Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.140 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x2', Collected At = '2018-08-17T11:48:57Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.141 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x3', Collected At = '2018-08-17T11:35:08Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.142 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x4', Collected At = '2018-08-17T11:48:59Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.143 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x5', Collected At = '2018-08-17T10:45:17Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.145 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x6', Collected At = '2018-08-17T11:49:00Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.146 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x7', Collected At = '2018-08-17T11:49:01Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.147 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x8', Collected At = '2018-08-17T11:49:02Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.148 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x9', Collected At = '2018-08-17T11:49:04Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.149 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x10', Collected At = '2018-08-17T15:30:45Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.150 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x10', Collected At = '2018-08-17T15:30:46Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'
2018-08-18 06:55:23.151 [INFO] [Sync][22]: Adding episode to trakt.tv collection, Title = 'Disenchantment - 1x10', Collected At = '2018-08-17T12:24:26Z', Audio Channels = '5.1', Audio Codec = 'dolby_digital_plus', Resolution = 'hd_720p', Media Type = 'digital', Is 3D = 'False'

    I suspect the same is also okay for Instinct. I believe the issue is with the Trakt website/API as they appear to have duplicates for those TV shows.

    I suggest you report the issue to trakt support to get issue fixed, if the show is indeed a duplicate on their end then the issue will automatically fix itself on next sync.,
     

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