Channel not found error on v1.5 (1 Viewer)

Fuad976

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this error happens on the tv client machine some times and won't go until tv Service is restarted.
 

HomeY

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    Please post full debug logs (see signature) after trying to reproduce the issue and fill in your system specs.

    Also try it with the EPG Grabber disabled (since that throws an error).
     

    mm1352000

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    Error:
    [2013-12-06 21:21:47,345] [Log ] [64 ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.0002699 seconds. Increase the PMT timeout value?

    Your tuning details seem okay. I think the tuner is just not delivering the stream for some reason.
    I can see somebody tried over and over again to tune to "Barem". Did you try tuning a different channel?
     

    mm1352000

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    Thanks :)

    To me it looks like a tuner driver problem. The tuner is used to tune:
    [2013-12-18 12:51:33,678] [Log ] [27 ] [INFO ] - dvbs: Tune:DVBS:tv:Nilesat Baraem Freq:11564000 ONID:2048 TSID:62 SID:6202 PMT:0x66 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate5_6 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet

    After that, the tune requests suddenly start to fail:
    [2013-12-18 12:53:18,709] [Log ] [13 ] [INFO ] - dvbs: Tune:DVBS:tv:du CN ARABIA Freq:12418000 ONID:2048 TSID:47 SID:3323 PMT:0xD03 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate3_4 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
    ...
    [2013-12-18 12:53:23,331] [Log ] [13 ] [INFO ] - dvb: LockInOnSignal could not lock onto channel - no signal or bad signal

    When you tried to tune Baraem again:
    [2013-12-18 12:55:29,880] [Log ] [27 ] [INFO ] - dvbs: Tune:DVBS:tv:Nilesat Baraem Freq:11564000 ONID:2048 TSID:62 SID:6202 PMT:0x66 FTA:True LCN:10000 SymbolRate:27500 Modulation:ModNotSet Polarisation:LinearH InnerFecRate:Rate5_6 DisEqc:None band:Universal Pilot:NotSet RollOff:NotSet
    ...
    [2013-12-18 12:55:40,535] [Log ] [27 ] [DEBUG] - WaitForPMT: Timed out waiting for PMT after 10.000572 seconds. Increase the PMT timeout value?

    ...so the tuner locked but was not delivering the stream.
    After restarting the TV service everything was fine. I can't explain this any other way than a strange tuner driver or BDA error...
     

    Fuad976

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    Here is what I found out:
    My building cable is providing 2 lnbs 1 for hotbird and other for nilesat: for me I'm unable to tune but to one of them (Nilesat) which is ok with me. but the issue rises while tuning to some channels Like what is mensioned in the log "Baraem", while viewing the channel it stops suddenly and tuning is possible only for the hotbird sat only. to solve the problem I have to restart the Mediaportal service and it works fine.
    I have attached fresh logs.
     

    Attachments

    • log4-1-2014.zip
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    mm1352000

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    Hello again

    These log files don't seem to contain any successful tune requests. In other words, they don't help to see when or why the problem starts. Sorry.

    My building cable is providing 2 lnbs 1 for hotbird and other for nilesat: for me I'm unable to tune but to one of them (Nilesat) which is ok with me.
    Why are you only able to tune one of them?
    Do other people in your building receive both, or also only one?
    Is this limitation related to DiSEqC?
    Could it be that other people in the building who are using the LNBs are causing the problem for you?

    mm
     

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