Failed Setup (1 Viewer)

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Mark Darbyshire

New Member
September 27, 2018
United Kingdom United Kingdom
please help,i am trying to instal MediaPortal and no matter what i do i keep getting the same error message,any body any ideas,thanks iin advance



Development Group
  • Team MediaPortal
  • April 14, 2008
    please run the installer by executing the MP2-Setup-Logging.bat and post the log file from the setup (MP2-Setup_000_MainPackage.log).


    Development Group
  • Team MediaPortal
  • April 14, 2008
    Thanks for the log!

    The DirectX package is failing to install:
    [1E18:3488][2018-09-27T22:16:08]i301: Applying execute package: directx9, action: Install, path: C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe, arguments: '"C:\ProgramData\Package Cache\3c8243734cf43dd7bb2332ba05b58ccacfa4377c\dxwebsetup.exe" /q'
    [1E18:3488][2018-09-27T22:16:09]e000: Error 0xfffffff7: Process returned error: 0xfffffff7
    Please try to install it manually. You can download the setup from here:
    Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

    After installing it, run the MP2 installer again.


    Portal Pro
    December 1, 2015
    Australia Australia
    Country flag
    Yes I installed DirectX manually and it made no difference and yes I read the Wiki but read nothing that explains why an install program would run to near the end and not be able to start the services it itself installed. I presume the error message about permissions is bogus so what is the issue?
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