media portal keeps crashing on loading windows plugins help!!! (1 Viewer)
- Thread starter ryanbar1
- Start date
United Kingdom
How to start a bug report thread:
- Choose a meaningful title for your thread.
- Report only one problem per thread.
- At the moment you start a new thread in the support forums, the hardware specification template will be added automatically.
If the template is empty, then you have not filled out your specifications in the usercp yet. See System Specs if you need help entering these.
Note: Your report MUST include a complete hardware specification! - Add a detailed, step by step description of your problem.
- To create clean and conclusive logs you only have to: (See Log Filesfor details)
- use the "MediaPortal Debug" shortcut from your Windows Start Menu (Team MediaPortal/MediaPortal) to start MediaPortal using the WatchDog Debug tool.
- Inside the new window which will then open, select the first option "Report a bug to Team MediaPortal", which will start MediaPortal in a special debug mode, using the default skin and distributed plugins only.
- Reproduce the issue and close MediaPortal afterwards.
Note: Debug mode automatically disables all extensions and uses the Default/Wide skin to ensure your issue is not produced by an extension. - A MediaPortalLogs_<Date>_<Time>.zip file will be automatically created.
- Please attach it to your thread/post.
- Do NOT copy/paste your log files (or large parts of them) in your post.
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