New Install Crashing (1 Viewer)

Remoteglen

Portal Pro
July 14, 2012
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41
60
Home Country
Australia Australia
Hi guys

I hope someone can help me,

I got the dreaded BSOD on windows 10 and had to do a clean install:(

So I have installed MP 1.12 and it keeps crashing on startup(n)

I have attached logs

Please please help me:(

Glen
 

mm1352000

Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Hello Glen

    Whenever an application crashes on Windows, check the Windows application event log. In this case it says:
    [collapse]
    "4/11/2015 7:37:14 PM";".NET Runtime";"(0)";"Error";"Application: MediaPortal.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.IO.FileNotFoundException
    Stack:
    at System.IO.FileSystemWatcher.StartRaisingEvents()
    at System.IO.FileSystemWatcher.set_EnableRaisingEvents(Boolean)
    at MediaPortal.MusicShareWatcher.MusicShareWatcherHelper.WatchShares()
    at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Threading.ThreadHelper.ThreadStart()
    ";"1026"
    "4/11/2015 7:37:14 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: MediaPortal.exe, version: 1.12.0.0, time stamp: 0x55885126 Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a Exception code: 0xe0434352 Fault offset: 0x000b3e28 Faulting process id: 0xdd8 Faulting application start time: 0x01d116e45d00253e Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll Report Id: 28483d34-a584-499f-8c15-d10dc00c2ca3 Faulting package full name: Faulting package-relative application ID: ";"1000"
    "4/11/2015 7:37:23 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket 128884282882, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: MediaPortal.exe P2: 1.12.0.0 P3: 55885126 P4: System P5: 4.6.79.0 P6: 556bc663 P7: 289b P8: d5 P9: System.IO.FileNotFoundException P10: Attached files: C:\Users\The Prodigy\AppData\Local\Temp\WER9DFF.tmp.WERInternalMetadata.xml C:\Users\The Prodigy\AppData\Local\Temp\WERA9B8.tmp.appcompat.txt C:\ProgramData\Microsoft\Windows\WER\Temp\WERAA26.tmp.dmp C:\Users\The Prodigy\AppData\Local\Temp\WERAF19.tmp.WERDataCollectionFailure.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_7885411c10efe8136adbcc74b3fb8675d4379279_af1dee06_1d66bdbc Analysis symbol: Rechecking for solution: 0 Report Id: 28483d34-a584-499f-8c15-d10dc00c2ca3 Report Status: 4104 Hashed bucket: cbcd80aae4b7b30e6117f93a04419982";"1001"[/collapse]

    So, the crash appears to be caused by the music share watcher process plugin. For more information about the plugin refer to:
    http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/14_Using_MediaPortal/8_Plugins/Music_Share_Watcher

    To solve the problem, check that all your configured music shares/folders actually exist... and/or consider disabling the music share watcher plugin by unticking the 'auto-update DB on changes in share" option as shown here:
    http://wiki.team-mediaportal.com/1_...usic/2_Music_Database#Music_Database_Settings
     

    Remoteglen

    Portal Pro
    July 14, 2012
    168
    41
    60
    Home Country
    Australia Australia
    Hi mm

    Thanks for the quick reply mate.

    You were spot on, I had checked the DB share by mistake:rolleyes:

    Its been a while since I have had to do a new install and I have been home from work sick today so I wasn't thinking straight:(

    Don't be surprised if you hear from me again:whistle:

    Thanks again
     

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