TV server stops working (1 Viewer)

[Alan Silver]

The TV service will stop working. I am using hdhomerun and windows 8.1. I can start the hdhomerun through their quickview program. This sometimes restarts the TV server under mediaportal. Please help.

 

[mm1352000]

Hello Alan

The crash can be seen in the Windows application event log:
[collapse]
"2/9/2014 4:44:14 PM";".NET Runtime";"(0)";"Error";"Application: TVService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 60F7CC75
";"1026"
"2/9/2014 4:44:14 PM";"Application Error";"Application Crashing Events";"Error";"Faulting application name: TVService.exe, version: 1.6.0.0, time stamp: 0x52b77bd9 Faulting module name: MPIPTV_RTSP.dll, version: 0.0.0.0, time stamp: 0x52b77b3e Exception code: 0xc0000005 Fault offset: 0x0000cc75 Faulting process id: 0x32e8 Faulting application start time: 0x01cf25c9a8ed031c Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\TVService.exe Faulting module path: C:\Program Files (x86)\Team MediaPortal\MediaPortal TV Server\MPIPTV_RTSP.dll Report Id: 511c6f73-91d3-11e3-be9c-78e3b5be44fb Faulting package full name: Faulting package-relative application ID: ";"1000"
"2/9/2014 4:44:39 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.6.0.0 P3: 52b77bd9 P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 52b77b3e P7: c0000005 P8: 0000cc75 P9: P10: Attached files: C:\Windows\Temp\WER2ABF.tmp.appcompat.txt C:\Windows\Temp\WER2CF2.tmp.WERInternalMetadata.xml C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_cab_01682d00\memory.hdmp C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_cab_01682d00\triagedump.dmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_cab_01682d00 Analysis symbol: Rechecking for solution: 0 Report Id: 511c6f73-91d3-11e3-be9c-78e3b5be44fb Report Status: 4 Hashed bucket: ";"1001"
"2/9/2014 4:44:40 PM";"Windows Error Reporting";"(0)";"Information";"Fault bucket -238109221, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: TVService.exe P2: 1.6.0.0 P3: 52b77bd9 P4: MPIPTV_RTSP.dll P5: 0.0.0.0 P6: 52b77b3e P7: c0000005 P8: 0000cc75 P9: P10: Attached files: C:\Windows\Temp\WER2ABF.tmp.appcompat.txt C:\Windows\Temp\WER2CF2.tmp.WERInternalMetadata.xml C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_cab_01682d00\memory.hdmp C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_cab_01682d00\triagedump.dmp These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_TVService.exe_29190ca425784a4a227e963115252419847935e_7b7c559f_10408d8f Analysis symbol: Rechecking for solution: 0 Report Id: 511c6f73-91d3-11e3-be9c-78e3b5be44fb Report Status: 0 Hashed bucket: 527a88bcc99d49db3e857beb905cca5f";"1001"[/collapse]

This tells us the crash is in MPIPTV_RTSP.dll. I see crashes every few days, consistently related to that module.

This is a known problem. Another example of:
https://forum.team-mediaportal.com/...rench-provider-free.118944/page-3#post-994195
https://forum.team-mediaportal.com/...for-mediaportal-1.112585/page-60#post-1025132

The only thing I can suggest to you that might or might not help:
https://forum.team-mediaportal.com/threads/hdhomerun-prime-tuner-locked.124328/page-2#post-1061860

mm

 

[Alan Silver]

I tried changing the RtspTeardownRequestTimeout parameter and set the value to 1000 ms per the article. It did not seem to help. Here is a clue. I exit MP after the TV service has left. I open the TV configuration. It tells me no TV service, do I want to turn it on?. I do and and preview a channel, it starts the preview after some delay. I can then go back to MP and view TV normally. Does this give you any ideas?

 

[mm1352000]

Does this give you any ideas?

No, sorry - this doesn't give me any ideas.

The only other thing I can suggest is to try this replacement IPTV source filter:
https://forum.team-mediaportal.com/...ortal-url-source-splitter-iptv-filter.121165/

Note the installation instructions are in the post. Please follow them carefully.
I'm not sure how well it will work with a CableCARD tuner, but it is definitely worth a shot.

mm