unknown error occurred Live TV (1 Viewer)

m57

Portal Member
September 20, 2008
15
1
When I try to play Live TV I get an error "Unknown Error Occured" Server has also not been recording TV due to this error.

Any help appreciated
 

mm1352000

Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Hello

    Your tuner is failing to start streaming with a generic error code:
    [2014-10-03 17:28:16,910] [Log ] [72 ] [INFO ] - dvb: RunGraph returns: 0x8007001F

    Since this is a generic error code it could be caused by a variety of things which are really only known to the people who created the tuner driver (ie. for your card, probably only Hauppauge engineers). Most often I've seen it when people try to use tuners straight after Windows startup or resume before the tuner driver is fully ready. In fact the Nova T/DT is quite notorious for this.

    According to the log files the tuners were both working at 5:52 pm on the 29th. The TV service was stopped and restarted for some unknown reason between 5:54:55 and 5:55:43, and the error started immediately after that when you first tried to use the tuner at ~5:57:
    [2014-09-29 17:57:41,756] [Log ] [27 ] [INFO ] - dvb: RunGraph returns: 0x8007001F

    To resolve I suggest you try restarting the TV service:
    1. Open TV Server configuration.
    2. Go to the manual control section.
    3. Click stop service... then start service.
    If that doesn't help then try restarting the PC. I'd be very surprised if that doesn't get rid of the problem.

    As for preventing this from happening again: the only thing I can suggest is to increase the tuner detection delay.
    http://wiki.team-mediaportal.com/1_...ration/06_General#Delay_for_TV_card_detection

    Anything up to 5 minutes may be required depending on the system, but most commonly it would be 10 to 30 seconds.

    Regards,
    mm
     

    m57

    Portal Member
    September 20, 2008
    15
    1
    Thanks for your help mm. I've now increased the delay time to 10 seconds and it's been working fine so far.
     

    Users who are viewing this thread

    Similar threads

    Thank you for this tip! I'm moving MP TV Server to a new machine. I installed the 64-bit version and most of the MP firewall rules were set to Public. I couldn't connect to the new TV Server from my old single-seat installation running 32-bit until I changed all MP-related firewall rules on the new machine to Private. Before I did...
    Thank you for this tip! I'm moving MP TV Server to a new machine. I installed the 64-bit version and most of the MP firewall...
    Server and client on modern uptodate Windows 11 desktop. Software is Server and Client version x86 1.38.003 Remote client on...
    Replies
    26
    Views
    2K
    After many hours of troubleshooting I've given up and accepted that it's just "one of these things" when using madVR for watching live TV. I've now ticked the box to "Use EVR for LiveTV", with a default display refresh rate of 50Hz. In combination with tweaking some of the Nvidia 3D settings for the MP executable only, I now have a...
    After many hours of troubleshooting I've given up and accepted that it's just "one of these things" when using madVR for watching...
    Every so often, when I switch to a TV channel, my MP client stops accepting user inputs, either from the remote or keyboard/mouse...
    Replies
    30
    Views
    8K
    Apologies Pablik. My bad. I neglected to run WMI Manager and check Properties as you advised. Sure enough, it produced this error: I tried to run winmgmt /resetrepository, but there were conflicts with running services. So I stopped those services (Malwarebytes & IP Helper), then stopped the winmgmt service. I was then able to run...
    Apologies Pablik. My bad. I neglected to run WMI Manager and check Properties as you advised. Sure enough, it produced this error...
    Hi, Was using v1.33 without issue. Then started receiving error message "Unknown error occurred" when trying to watch TV. Upgraded...
    Replies
    7
    Views
    2K
    There seem to be several errors shown in the log: (1) There are many lines that say Invalid year for OnAirDate. This suggests that either the web site is sending invalid data, or that the format of the data has changed and the TvMovieEPG Importer is misinterpreting it. (2) There is also this error, but I don't know what it means...
    There seem to be several errors shown in the log: (1) There are many lines that say Invalid year for OnAirDate. This suggests that...
    No EPG data has been loading for the past few days. I'm getting an error message. See attachment. Can anyone help?
    Replies
    3
    Views
    1K
    I compliment you on the thoroughness of your investigations. (y) Unfortunately, I don't have any ideas what the problem might be. :( Perhaps someone else will post with some suggestions. :unsure: -- from CyberSimian in the UK
    I compliment you on the thoroughness of your investigations. (y) Unfortunately, I don't have any ideas what the problem might be...
    Would appreciate it if someone could solve (or point me in the right direction to resolve) this issue. I have “MultiSeat”...
    Replies
    4
    Views
    1K
    Top Bottom