MP-TVSeries v4.3.6 Release [2020-01-24] (5 Viewers)

emphatic

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  • August 25, 2006
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    I have some issues downloading artwork for a few of my shows. Mostly Season and Series posters show "Download failed". For Angel and Buffy The Vampire Slayer this happens for example. In the database of MP TV-Series for these shows, .jpg files are referenced that do not exist. If I remove these shows from the database and re-scrape, would that solve the issue, or is this happening because of what's happening with the TVDB's API right now?

    Emph
     

    ltfearme

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  • June 10, 2007
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    I'm not sure @emphatic, have you tried manually downloading via the Artwork Chooser GUI or changing to a different artwork provider?

    I think the artwork chooser does some cleanup of artwork that does not exist in the database if you open the GUI up (can't remember the exact details on that without review of the code), you can try that first, but yes you should be able to manually cleanup yourself and potentially fix the issue.
     

    emphatic

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  • August 25, 2006
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    I've tried manually downloading via the Artwork Chooser GUI, all of the available providers. "Download failed". I'll try to remove the shows from the database and re-import.

    Edit: When re-importing, logs are showing a lot of:

    [INFO][14]: Unable to connect to 'https://thetvdb.com/api/GetRatingsForUser.php?apikey=<apikey>&accountid=92188E623E528E3B&seriesid=79126'. Error = 'Remote server returned an error: (403) Forbidden'

    Seems like the API is a likely culprit.

    Cheers
    Emph
     
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    ltfearme

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    Thanks @emphatic, after you delete the shows from the database, you can also try blow away the cache for the above series IDs in C:\ProgramData\Team MediaPortal\MediaPortal\MP-TVSeries\Cache, this is just in case the cache is not being updated for whatever reason as it may hold references to online resources that no longer exist.

    NB: if you haven't already deleted the shows, there are some shortcut links in the config UI, which when you select the show which can take you to the respective cache dir.
     

    emphatic

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    Deleting the shows from the database seems to have worked for Angel, but not for Buffy. I will check the cache removal and try again tomorrow. Thanks!

    Emph
     

    emphatic

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    I kinda had to jump through hoops to get posters working for Buffy. Here are my findings.

    1. If no posters exist (or maybe it's because of the missing folder structure in the show's artwork folder?), the Artwork chooser refuses to download posters
    2. If I manually download 1 poster using the shortcuts in the backend GUI and place it in the correct folder in the artwork folder, ALL posters for that show can be downloaded and chosen.

    Hopefully, this is a bug within the artwork chooser? If you need logs, I can try to fix other shows with missing posters tomorrow.
    Emph
     

    ltfearme

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    Yeah any logs you have where it is not working may help me track down the issue if it's in the GUI.
     

    ltfearme

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    [INFO][14]: Unable to connect to 'https://thetvdb.com/api/GetRatingsForUser.php?apikey=<apikey>&accountid=92188E623E528E3B&seriesid=79126'. Error = 'Remote server returned an error: (403) Forbidden'
    I don't believe the Ratings / Favourites API worked again after changes at the beginning of year. Im not sure if it is possible anymore from the v1 API, although Im not 100% sure on that. You can remove your account ID from the config to prevent those errors (hasn't been working for 11+ months).
     

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