No sound after upgrade to MP 1.3 from MP 1.2.3 (1 Viewer)

[DanTX]

Can someone be kind to help? I got no sound when playing music (mp3 files) after upgraded to MP 1.3 from MP 1.2.3. I still have sound when playing DVDs, Videos, and Mkv.

Thanks,
DanTX

 

[Vasilich]

please set logging verbosity to debug, play one video, play one mp3 and post logs as described here http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

 

[DanTX]

Thank you for the quick response, Vasilich. Here's the log files. Please look at it and let me know as soon you find out.

Thanks,
DanTX

 

[Vasilich]

i don't see anything suspicious in the logs.
Do all of your played videos have 5.1 sound?
have you checked that during music playing the MediaPortal volume (not the main volume!) in windows sound mixer is set to 100% ?

as an alternative you can try to set use of DSPlayer instead of BASS player in MP configuration.

 

[hwahrmann]

From a BASS point of view, everything is ok. There is no single error displayed.
I would assume, what Vasilich suggested above. Something is muted.

There was no single change on the Music Player from 1.2.3 to 1.3. So i doubt that the upgrade is the reason for it.

 

[Holzi]

Can someone be kind to help? I got no sound when playing music (mp3 files) after upgraded to MP 1.3 from MP 1.2.3. I still have sound when playing DVDs, Videos, and Mkv.

Thanks,
DanTX

Means you have sound for Dolby Digital, DTS...

What you can do is:

1. Start MP (maybe in window mode)
2. Play a MP3
3. Open windows sound mixer (e.g. via taskbar)
4. Check if MediaPortal volume is not muted.
See:

 

[DanTX]

Yes, as it turned out the MP volume is muted during music playing. Wonder why the log didn't show that. Thanks so much everyone for looking into this.