Tv server isn't working across subnets (1 Viewer)

pospanko

New Member
April 10, 2005
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0
Tv server is working like a chram, but only when clints are in same subnet. When I try to connect from other subnet, I get database server connection error. Is there any solution for this?
 

CHli

Portal Pro
July 5, 2005
1,251
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Switzerland
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Switzerland Switzerland
If you don't have IP connection then you don't have TV-Server I think that is pretty clear :)

But maybe you can describe what you are trying to do ?
 

pospanko

New Member
April 10, 2005
3
0
I have connection to tv server. I can ping it (no firewall or anything on it, it's test tv server with no protection), network is routed.
Step 1. I connet client to same ip range as server (10.10.26.X/24). It works perfectly!
Step 2. I connect client to 10.10.25.X/24 subnet. I can ping tv server, I can remote desktop on it, so connection is ok. BUT when I try to connect with MP then in debug I get error for no database connections. Problem is that client is tryng to connect to database with this data: "Server:TVServerTestPC;Database....". he is tring to connect to workgroup computer, that was resolved from IP to hostname in previous step. This is error. Client should be able to connect to host on TV server if IP addres is set.

I added in hosts file this:
10.10.26.254 TVServerTestPC
Now it works, but it's bug so should be fixed....
 

pospanko

New Member
April 10, 2005
3
0
Also, if you don't connect client to same subnet first, then it can't connect al all. I hope that this will be dealed in next release. We have wireless network across 22 subnets, so it would be a good thing to get it work.

Best regards...
Marijan Rengel
 

CHli

Portal Pro
July 5, 2005
1,251
14
Switzerland
Home Country
Switzerland Switzerland
I have connection to tv server. I can ping it (no firewall or anything on it, it's test tv server with no protection), network is routed.
Step 1. I connet client to same ip range as server (10.10.26.X/24). It works perfectly!
Step 2. I connect client to 10.10.25.X/24 subnet. I can ping tv server, I can remote desktop on it, so connection is ok. BUT when I try to connect with MP then in debug I get error for no database connections. Problem is that client is tryng to connect to database with this data: "Server:TVServerTestPC;Database....". he is tring to connect to workgroup computer, that was resolved from IP to hostname in previous step. This is error. Client should be able to connect to host on TV server if IP addres is set.

I added in hosts file this:
10.10.26.254 TVServerTestPC
Now it works, but it's bug so should be fixed....

Please post a full bug report about that problem. Thank you.
 

Spragleknas

Moderator
  • Team MediaPortal
  • December 21, 2005
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    ^ Good idea...

    How to start a support or bugreport thread:
    1. Choose a meaningful title for your thread.
    2. Report only one problem per thread.
    3. At the moment you start a new thread in the support forums, the hardwarespecification template will be added automatically. If the template is empty, then you have not filled out your specifications in the usercp yet.
      Note: Your report MUST include a complete hardwarespecification!
    4. Add a detailed, step by step description of your problem.
    5. If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post.
      Without logs it is IMPOSSIBLE for us to help you!

      To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post
      If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand.
      To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server.
      Attach all these files to your thread/post.
    6. Do NOT copy/paste your logfiles (or large parts of them) in your post.
    Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.
    :D

    --- PLEASE DO NOT COMMENT THIS MESSAGE ---
    Logs and system specs should always be added - just in case
     

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