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Your report MUST include a complete hardwarespecification!
Add a detailed, step by step description of your problem.
If your problem occurs inside MediaPortal or the configuration program, then run the "MediaPortal Logs Collector" from your Windows Start Menu (Team MediaPortal/MediaPortal) and ATTACH the exported log.zip file to your thread/post. Without logs it is IMPOSSIBLE for us to help you! To create clean and conclusive logs you should use the "MediaPortal Debug" shortcut which will start MediaPortal in a special debug mode. Then you reproduce the issue and close MediaPortal. A log.zip will be created automatically which you then attach to your thread/post If you are using the TV-Server and it is installed on a different PC, then you have to attach its logs by hand. To do that open your Windows StartMenu and click at "TV-Server Logs Folder" in Team MediaPortal/TV-Server. Attach all these files to your thread/post.
Do NOT copy/paste your logfiles (or large parts of them) in your post.
Please note that support threads, which are missing the required information posted above will not be processed and maybe also deleted.
Excuse Spragleknas, but between my scanty knowledge of the Englishman that leads me to being succinct in my exhibitions and the ignorance of the MP and his numerous functions I see that I have committed several mistakes, ask for excuses for it. In the next hours I will try to realize the indicated steps and will facilitate the needed information, I expect to take for good way the thread. Thank you for the patience and comprehension.
After observing other failures of the system I have chosen to recover an image of the previous system and to reinstate MP from the beginning, to seeing if the failure does not return to be reproduced.
If me a new failure was arising already as proceeding.
maybe setting loglevel to debug might pinpoint the difference between normal and stuck?
Preferable with as much disabled as possible
also try to see if anything is happening during stuck for the mediaportal process(resource monitor, disk activity, cpu usage, anything)
maybe other programs competing for resouces?
maybe setting loglevel to debug might pinpoint the difference between normal and stuck?
Preferable with as much disabled as...
Since over a year my MP sometimes stucks while showing the welcome screen. It started once a week now it happens every second time...
I do not know why this xml was in my theme folders, it must have sneaked in some time ago (years?). I simply removed the file. The Latest Media Handler plugin seems to be working as expected. I've had no lock-ups.
I do not know why this xml was in my theme folders, it must have sneaked in some time ago (years?). I simply removed the file. The...
Before you create this bug report:
Make sure that your system (windows, codecs and drivers) is up to date, matching the...
The only configuration that is certain to work is when the MP client and MP server are from the same release.
It is sometimes possible to use MP clients from a release that is different to the MP server, but whether it works depends on the specific changes that were made between the two releases.
-- from CyberSimian in the UK
The only configuration that is certain to work is when the MP client and MP server are from the same release.
It is sometimes...
Before you create this bug report:
Make sure that your system (Windows, codecs and drivers) is up to date, matching the...
I compliment you on the thoroughness of your investigations. (y)
Unfortunately, I don't have any ideas what the problem might be. :(
Perhaps someone else will post with some suggestions. :unsure:
-- from CyberSimian in the UK
I compliment you on the thoroughness of your investigations. (y)
Unfortunately, I don't have any ideas what the problem might be...
Would appreciate it if someone could solve (or point me in the right direction to resolve) this issue.
I have “MultiSeat”...