- June 25, 2015
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The SurfacePro3 machine whose logs I sent you demonstrating 1.12.0 accessing the programs previously had 1.13.0 installed and I got exactly the same issue as I am getting with every other machine with 1.13.0 installed. I am only running the different versions on different machines because it is easier to reproduce logs for you than by constantly installing and de-installing MP.
I can also confirm that I get the same issue when the running 1.13.0 on the machine that holds the programs.
I have been assuming that there is some basic difference between 1.12.0 and 1.13.0 that is causing one to work and the other not to; maybe in the way they handle video files. I have also checked the file permissions, and they are all the same - the ones that do and don't display properly.
I also copied one of the offending video files to the MPClient03's user video folder and got the same behaviour.
Please let me know if I can help in any other way and thank you for your patience.
Tony[DOUBLEPOST=1455637562][/DOUBLEPOST]Here's the log for MPClient03 with the video file in the user folder.
Hope that helps.
Tony
I can also confirm that I get the same issue when the running 1.13.0 on the machine that holds the programs.
I have been assuming that there is some basic difference between 1.12.0 and 1.13.0 that is causing one to work and the other not to; maybe in the way they handle video files. I have also checked the file permissions, and they are all the same - the ones that do and don't display properly.
I also copied one of the offending video files to the MPClient03's user video folder and got the same behaviour.
Please let me know if I can help in any other way and thank you for your patience.
Tony[DOUBLEPOST=1455637562][/DOUBLEPOST]Here's the log for MPClient03 with the video file in the user folder.
Hope that helps.
Tony
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