Support Requests (7 Viewers)

[roedler86]

Yes, Wake On Lan should work. I do not remember what we log but please activate the log in MPiV settings, save, restart and check if you get anything in the log regarding WOL. Email the log to support.

And you actually test on a local network? WOL from outside the local network can be problematic.

Edit. It seems like I have removed the WOL call at startup , it's added again in dev. The call is however made when the app is waken from sleep so you can try to start the app, open log, go to iPad home so the app goes to background, open iViewer again. Then you should get three log lines, one for each system(MPExtended, WifiRemote, MPExtended TV). Please report back if that works for you.

Hey guys,
WOL is still not working for me. I don't get a hint in the logs about this. Even sending WOL over the power menu isn't working.

I use v1.2.

With I an other app WOL works perfectly good here... With the old MPiV version is worked too.

Any ideas?

 

[johanj]

Will check if something has broken. Im quite sure that log messages should be written when sending the messages.

 

[karl10247]

Hi, i've been toying around with logo manager recently and my tv logos have changed from what i had initially. Mpiv still shows the original logos despite them not existing on the tv server machine. Is there anyway to clear the cache in mpiv, forcing it to pull the the logos again?

EDIT p.s. i have cleared the cache on the server

 

[johanj]

@karl10247 Sorry, it's no way to clear the cache so you need to uninstall and reinstall the app to clear logos(and other images that are cached like thumbs) Two caches exists, on in MPExtended and the other one in iViewer.

@roedler86 I think I know what the issue is, will post an update for it (without bumping version) and you can then force an update to get the fix. Just wait a few days.

 

[karl10247]

ok no problem. I did a quick reinstall and that sorted it out.

I'm just doing another stress test on the latest version, so far its been amazing and i'll feedback any suggestions in the features section

Thanks

 

[johanj]

@roedler86 Can you force an update and check if WOL is working for you? I.e. manually check for a new update and update although it says it's the same version.

 

[roedler86]

Thanks a lot. WOL is working again.

You are the best!

 

[ay129]

Hi guys, I have no sound all of a sudden when streaming media. No audio streams come up, but all other mpextended interfaces like webmp and android work fine. Please help

 

[johanj]

Hard button on the side of the ipad

 

[ay129]

Fixed - thanks!!! Volume was on high but do not disturb ringer on bottom tray was on. Hope this helps someone. Thanks!!!